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DSR Return Amazon / Postage? What if damaged?

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I bought a product of Amazon for but few days after it was lowered by £5.

 

Phoned Amazon up and asked if I could be refunded the difference. They basically didn't care so I got annoyed and said that I'm going to return it under DSR.

 

I want to find out how I can do this i.e. just put under returns other "DSR" and when I post it could they just say that I mishandled it or something and not refund me - it is a hard drive so as you can imagine delicate so easily breakable.

 

Thanks for help.

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