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Cancel broadband and line rental

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I have a broadband and home phone contract which i have had for about 5 months now. Myself and my boyfriend were paying for the services until a month ago when i broke up with my boyfriend and i am having to pay for the services my self. the contact is in my name on my council property, i am on benefits with 2 children.


Basically i am really struggling to pay for broadband and line, i am already in debt with them for £103 and i cant pay it i cant afford it at all. It is my fault i know and i am taking responsibility for the debt but as for the services i cant afford to keep them now, Is it possible for me to cancel the contract and just pay them what i owe?


Also how will this affect me in the future if i decide to get broadband with another providor?


Any help will be appreciated i am at the stage where i have no money what so ever to pay for the services and i have other debts which are being paid off.

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Who is your broadband with?


As you have said you have other debts, Take a look at IMoneyManager

It will help you prioritise bills.


If you are locked into a minimum term (normally 18 months) and you cancel 5 months in, most companies will charge you the remaining 13 months (maybe a little less) but it's probably worth trying to keep the services. Especially with 2 kids, the internet helps them a lot with homework!


Many will mark payment history on your credit file, and it can make getting another service harder!



Good luck, keep us informed!

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)


Or send a cheque or postal order payable to Reclaim the Right Ltd.


923 Finchley Road London NW11 7PE



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