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    • All sounds a bit desperate SWIM - I was in a similar position a few years ago. No chance unfortunately, all a bit "Judge Judy" TV understanding of how the UK law works. If there's no children involved and there's no contract then it's basically bad luck to your relative, and to think otherwise is to spend your life on an internet forum trying to hear comforting words.  
    • My job I've been in for 8 years, my contract is to give a week's notice.   I have 10 days holiday coming up starting next week. If I message the boss 3 days into that holiday and tell him I'm not coming back can it be used as 7 days notice (ie a week). I have a lot of holiday entitlement left this year about 70 hours.   So 2 questions please without judgement just facts:   1. If I phone boss three days into my 10 day holiday next week to formally tell him I'm quitting is that legal? 2. Can they get out of paying me my 70hrs holiday entitlement if I take that route?   (Massive global company not one man and his dog operation, if it affects the advice)  
    • Hi everyone. We purchased a new bed from dreams 26/12/2017 which was delivered 01/02/2018.  We also purchased their delivery, assembly, take the old one away, tv, mattress, mattress protector, pillows and their 'bed cover' 8 years extended warranty.  We paid by 30 monthly interest free instalments and so just made the final payment.   It is a heavy duty king size lift up storage bed with a built in tv at the end.  It has always been a struggle to lift, my wife cannot do it on her own and it rarely stays up by itself.   At the beginning of this year, we noticed it had started to dip considerably in the middle.  Not the mattress, but the wooden base the mattress is on.  So on 09/02/2020 I emailed them about the issue.  They started by saying the mattress is not covered only the base, until I pointed out it is the base at fault not the mattress.  So they sent out Homeserve on the 25/02/2020 to come and repair.  He did what he called a temporary repair, said that the bed had failed due to a manufacturing or design fault (the metal bolts holding the wooden base to the lift up supports have pulled out of the wood) and that dreams would be in touch to arrange a replacement.  His temporary repair barely lasted a day, the bed was still dipping and he took plenty of photos for himself but seemed in a mad rush to leave.   Of course they didn't contact us, so on 30/03/2020 I emailed them back.  01/04/2020 they emailed back confirming in writing that it is a manufacturing fault and their sales team would contact me, however as expected due to Covid-19 this may take a while.   30/06/2020 I asked for an update.  03/07/2020 they replied saying their claims department would contact me within 5 working days.  They didn't. 15/07/2020 I emailed back asking them to escalate my complaint as well as providing a refund and compensation as we are now struggling to sleep and experiencing back ache due to the bed's extreme dipping, plus I am worried about the mattress getting damaged. 23/07/2020 They replied saying we are not entitled to a refund as it is a guarantee claim and they have passed it once again this time to their guarantee company to contact us. I have still not heard back.   This is now getting beyond a joke and I wanted some guidance on how I should proceed.  We are struggling to sleep in the bed and cannot now even open the bed to access our belongings inside as as soon as you try and lift you hear the sound of breaking wood.   Many thanks  
    • bit obv really... don't eat yellow snow either.   dx  
    • I know you are trivialising this as, 'Ambulance Chasing Lawyers', because they are perceived to be involved. You mention BMW (other brands as well). Counterfeit car and truck parts have been implicated, and proven to be the cause, of accidents where fatalities have occurred.   There is some considerable difference between a set of counterfeit brake pads and a fake SD Card.   The trademark infringement though, is the same.   H
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
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This is my first post here, so please be gentle. :D

 

A couple of months ago I parked in a car park next to my local health centre and shops which is controlled by Excel Parking. There are no barriers, but they've got signs up everywhere about the charges. I had no change for the ticket machine and I was running late for a doctor's appointment so didn't have time to go into the shops and get some. I meant to get a ticket when I came back 20 mins later, but forgot. I usually pay the full £1 charge for 2 hours despite only being there for a few minutes, so didn't feel too guilty!

 

My husband (he's the registered owner of the car) had a letter through a few weeks ago showing pics of my car going in and out with a £100 fine, which would be reduced to £60 if I paid within 14 days. I told him to ignore it on the advice given on here.

 

We've just had another letter today with lots of red ink and threats of intent to issue court proceedings. My husband's getting twitchy about it. Am I right in thinking that we should just ignore all their letters and those from their solicitors and debt collectors? Please reassure me that we've just got some new pen pals and that we're not going to have a balliff on our doorstep!

 

Many thanks!

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Read all the threads the advice is simple, ignore, ignore and do some more ignoring

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Hi as long as it's a PPC invoice then ignore

 

2 letters from PPC

2 from supposed DCA (changed letter head)

2 from solicitor (normally office cleaner)

 

Then peace and quiet.

 

dpick


cannot find it A to Z

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

 

 

Halifax :D

Paid in full £2295

 

MBNA:mad: 20/03/2008 settled in full out of court

 

Capital One:D

07/07/2007 Capital one charges paid in full £1666

19/01/2008 recovered PPI £2216 + costs

 

Littlewoods :-D

12/08/2007 write off £1176.10 debt.

 

JD Williams charges refunded in full £640

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As previously said, just sit tight and ignore. Look for my thread and see that I'm a little further down the road than you. It should make you (and your husband) feel better.

 

Re: bailiffs. Did you know that they can only be appointed by a court? I didn't until I came on here. So to reach the stage where they're knocking on your door (and the whole CCJs nonsense) you'd have to be quite a way down the road from here ie

 

1) Hell would freeze over

2) Earth would be colonised by giant space ants

3) Excel would take you to court

4) You'd win £10,000,000 on this Saturday's lottery

5) Excel actually would win in court

6) As it turns out the Pope is not in fact a Catholic

7) You'd refuse to pay what the court ordered

 

All extremely unlikely I think you'll agree.

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