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bbb_bhavesh

please need help to sort out Scottish power Bills

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please need help to sort out Scottish power Bills

 

 

Hi,

 

I am living in private student accommodation. There are three more guys used to share with me. As per contract we all responsible to pay gas and electric bills during contact period. but this is not mention in our house contract. Now we got huge bill £830 (GAS + ELECTRIC) from Scottish power. Just before we get bill, other three guys left this country because of their personal reason. This bill is too much for me to pay alone. when I speak with Scottish power customer service and explained full scenario nothing got any help. Bills comes with all four person name.

 

So I just want to know , Do i need to pay full bill?

 

Am I responsible for full bill or quarter of bill? I am ready to pay my quarter of bill.

 

I am confused? what is legal way to finished this matter ASAP?

 

 

Thanks for advice.

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Are you still in touch with the guys who left? Might be a long shot but if you are ask for them for their share you never know.

 

I've also seen a Scottish Power Rep knocking about on here http://www.consumeractiongroup.co.uk/forum/member.php?u=292313

 

Maybe give him a try to see what he can do to help out.

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Have you tried their Social Responsibilty Department? Explain that you have a very low income as a student and equally dont think that you can be held accountable for the whole bill. Maybe they will be more sympathetic. I too am having issues with Scottish Power at present.

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Hi bbb bhavesh

 

The best advice I can give you is to pay for your quarter of the bill. If you are unable to pay your quarter in full, set up a payment arrangement to clear this balance. Make sure that we update details on our accounts to highlight what has happened and that you are paying your share. Also make sure that however you pay your quarter, that you have a record of this payment.

 

If we have an account set up and all parties details are on our account, then this will help with later investigations by our debt team and even external debt teams.

 

I hope this helps. Let me know if you want me to investigate the account for you and to confirm whether we have all relevant parties details recorded.

 

Kind Regards

 

Colin @ ScottishPower

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But Colin is it not a case that the deemed contract holds all parties jointly and severally liable?

 

So even by paying 25% of the bill, the debt follow-up action will continue against whoever Scottish Power can get in touch with

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Hi nottslad

 

Currently requesting more information on our procedures in this situation. Will update very soon.

 

Regards

 

Colin @ ScottishPower

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Hi bbb bhavesh

 

In response to nottslad's query - it is only fair that you pay for your share of the electricity used while the property was occupied by the four tenants. If the three other guys moved out and you continued to live in the property, then it would be best to close down the account which has all four names on it with you having paid your share of the bill. The closed account will then be updated with full details of what has happened and your name removed from the account, leaving only the three people responsible for the remaining outstanding balance.

 

A new account would then be set up in your name (and the name of any other tenants living in the property now). This way, you are only charged for the electricity you use.

 

I have seen this in the past where properties are occupied by students who come and go. The best way to keep on top of payments is to bill an account as soon as a tenant moves out and then remove this tenants name from the account, or close the account when a tenant moves out and open a new account for the remaining or new tenants. This way charges can be proportioned correctly.

 

Let me know if you want me to investigate your account for you or if you have any further questions.

 

Kind Regards

 

Colin @ ScottishPower

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Hi bbb bhavesh

 

In response to nottslad's query - it is only fair that you pay for your share of the electricity used while the property was occupied by the four tenants. If the three other guys moved out and you continued to live in the property, then it would be best to close down the account which has all four names on it with you having paid your share of the bill. The closed account will then be updated with full details of what has happened and your name removed from the account, leaving only the three people responsible for the remaining outstanding balance.

 

A new account would then be set up in your name (and the name of any other tenants living in the property now). This way, you are only charged for the electricity you use.

 

I have seen this in the past where properties are occupied by students who come and go. The best way to keep on top of payments is to bill an account as soon as a tenant moves out and then remove this tenants name from the account, or close the account when a tenant moves out and open a new account for the remaining or new tenants. This way charges can be proportioned correctly.

 

Let me know if you want me to investigate your account for you or if you have any further questions.

 

Kind Regards

 

Colin @ ScottishPower

 

Is this only applicable to students or can any person just pay there share.

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