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    • SERCO seem to be a default company that Government use to perform contact centre type tasks. So any department faced with a problem, say a sudden increase in incoming phone calls, which they cannot handle, because they are dealing with more immediate issues such as making payments to the public, may in the short term involve SERCO.   SERCO seem to employ a lot of security cleared, DBS checked, financial checked etc employees, so they seem to equipped and ready to manage tasks on behalf of Government departments.   No idea just how much work SERCO does on behalf of Government, but I should imagine it makes up a sizeable chunk of their business.   Public Health departments may want to perform the work themselves, but given the number of employess required, the recruitment process involved, the hours of work 24/7 and just how quick they need to be set up to perform the work, I question whether they are better placed to do so.   I wouid always prefer public sector employees over outsourced contracts, but I can understand why Government uses companies such as SERCO. 
    • Well, we’ve found something we agree on.   you’ve described the unfairness, but haven’t said what (realistically!) you feel your options are.
    • There's a campaign against Serco and in favour of local public health people. Apologies for one bit of language but it's a memorable slogan.   https://twitter.com/i/status/1309910583790252037  
    • Hi.   What type of lease have you had up to now please?   HB
    • my options are if they can be shown they have some responsibility as they did earn commssion and the resturant has its payment. so both parties and paid and i lose out. if we can show they have some moral if not legal obligation then maybe they can give me some refund if not all.   imagine how many others being screwed over too?   beacuse it is online are we to be cheate for now untill goverment decides to govern this area of ecomerese or something?   i dont have a clue.
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    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 6 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

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Hi guys, i've had the unfortunate pleasure of dealing with Rossendales bailiffs recently. Long story short, the guy has gained a walking possesion order for unpaid council tax. I'm due to move house soon, can they enter my new home (if they find out where i live) freely or will they have to obtain another order for the new address?

 

Thanks in advance.

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Hi guys, i've had the unfortunate pleasure of dealing with Rossendales bailiffs recently. Long story short, the guy has gained a walking possesion order for unpaid council tax. I'm due to move house soon, can they enter my new home (if they find out where i live) freely or will they have to obtain another order for the new address?

 

Thanks in advance.

 

ONLY in the event that you default on the terms of the agreement that you made at the time of signing the Walking Possesion.

 

The purpose of the WP is to "SECURE goods" to cover the debt and in the "eyes of the law" those goods belong to the bailiff and will be released when payment is made.

 

If you default, then the bailiff can "recover his goods" wherever they may be found in Engalnd & Wales"

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what have they levied on as if they have levied on something not belonging to the debtor then this could be a unlawful levy to which they seem to enjoy doing

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