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    • Noted! Hopefully there won't have to be another time though!     I did respond to the email, I just basically said that he cannot deduct any costs incurred for collecting / picking up the vehicle and if it heads down the route of ADR which is a total new concept of me having any evolvement with, that he would have to pay a refund/the cost of the car and the cost associated with the collection of the vehicle.    Apon further checking the legislation because he gave me no cancellation rights prior to the contract starting he is indeed guilty of an offence, which is the likelihood of what trading standards are dealing with in regards to his local TS contacting him.     
    • hi,     Just asking for some experience or knowledge.     I purchased a puppy on the 30th of august. On numerous occasions I was in contact with breeder and asked if the puppy showed signs of entropion.    I was told no.   On the 26th of August puppy had first jabs. And apparently their vets said none of the litter showed sign of entropion.    On collection of puppy I noticed he was covered in green mucus. The pen had dog muck spread in there so assumed it was just from pups playing and maybe getting it in each others eyes (poor hygeine on breeders part)   Anyways,   Asked breeder to wipe pup and we left       With in 3 hours we realised that the puppy wasn't well. He physically couldn't open his eyes and when we attempted to clean them his eyeballs weren't visible.    We phoned an out of hour vets and contacted the breeders immediately.     The pup was taken to the vets and we were informed he had a severe eye infection which was a result to entropion.    The vet bill came to around 900 after tacking and meds etc. I asked the breeder to cover the costs. They said no because their vets said their was no issues.     The state on this puppy my vets think he's suffered from birth.     And most certainly not 5 minutes before I turned up.      I've filed a small claims for the cost of the vets and the cost of the puppy.      Where do you think ill stand?    What type of evidence will the judge want to see. Thanks
    • This week, Nationwide has launched a rival account to NS&I's highly popular Premium Bonds giving savers the chance to win £10,000, on top of ordinary interest. View the full article
    • yes i said does and not doesnt duh!   i'll convert that email to PDF for you.   its probably alot easier just to login to your email providers website from a PC and simply copy and paste the textfrom the email next time   dx  
    • it wouldn't hurt you to send the PO an sar using the AD on that letter.   it could be that they left it years to default it. then are selling it to cabot within 6yrs from that default (though this would be make it still showing on your credit file too)   that, in terms of a recent ruling make it seem as though the debt is still chasable as the ruling in the appeal court sort of indicated that the S is now defaulted date + 14 days, but if a creditor took months even years to default it, that is challengeable.   worthy to get the info IMHO. that will also give the PO your correct address.
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    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

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I have been paying Jacob's Bailffs for years at £46 per week plus their £1 charge because it is by debit card. I had paid nearly £5000 and could see the light at the end of the tunnel, then the bill for 2010/2011 came in and anticipating problems paying Jacob's plus the new council tax bill wrote to my local council Redcar and Cleveland, to ask if I could pay a nominal amount just till Jacobs were clear which would not have been too long, they said to put it in writing and they would look at it. The letter then came from Jacobs asking me to fill in the income and expenditure form, which I did, and then yesterday I receive a letter saying they have increased my payments to £250 per month and it is not negotiable, I rang the council and they claimed that they had sent a letter to me saying that they agreed to my proposal but as I had not paid anything it had gone to the bailiffs, I did not receive any letter and the woman rather haughtily told me to "sort it with Royal Mail".

Well, today I have basically been emailing anybody that will listen, there is a formal letter on the way to the council, I have spoken to my local councillor, rang the citizens advice, but I am worried if nothing is sorted by the date of the first payment (3rd August) what should I do?

I know a little bit about bailiffs, and when they first started calling I did sign a Walking Possession Order, but the Liability Order for this year and the one for last year which I only owe £300 on I have not, does this mean they cannot enter my home, are they supposed to do a WPO for every Liablity Order? Could anyone offer me some advice please.

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do you know if the liability order with the wpa attached to it is paid in full


if they are collecting more than one liability order all sent to the bailiffs at different times then yes they would need to get a new wpa for each year


have you ever received a breakdown of bailiffs fees for any of the accounts

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Yes I am certain that the liability orders that the wpo was attached to have been paid, when we rang jacobs recently they told us that we only had the current liability order and the one for last year which nobody visited for.

No I have not received a breakdown of the fees but have downloaded a SAR form and I am going to send that to them.

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are you going to send a subject access request and pay the £10 or are you going to ask for a fees breakdown


they cant use a previous WPA to gain entry so you are OK there if you have a car move it well away from your street don't let them get another WPA



have you replied to this letter (I receive a letter saying they have increased my payments to £250 per month and it is not negotiable)


As long they don't get a levy there is nothing Jacobs can do if its not sorted by the 3rd pay the council what you can afford


did you send Jacobs a copy of the letter you sent the council


My council uses Jacobs PM me if you are in north wales and if its the same council i will give the name of a very good local councillor

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No I am not in Wales, my local council is Redcar and Cleveland. I am sending a copy of the letter to Jacob's and I will also request a breakdown of the fees.


If you are requesting a breakdown of fees include reference numbers for all accounts including the one that is paid


phone /e-mail your council ask for

the date of each liability order

the amount each liability order

the date each was passed to the bailiffs

the outstanding amount of each liability order (this will also confirm the liability order with the wpa attached is showing a Nil balance)

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Could you tell me what a levy is please, I am pretty sure I have not had one.



Notice of seizure of goods and inventory it lists the goods levied its part of the wpa


there is a copy of a Jacobs Notice of seizure on the forum somewhere (i posted it ) if you want to see it give me a shout and i will see if i can find it

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