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    • I've sent it off today fingers crossed. Did you not think much of the agreement I uploaded?
    • I used to work for the Dixions group and sold the warrenty.   Most of the time things went fine. when the store was not hitting targets or was in slow time as in income such as the summer things went nasty.   if you read the warrenty it is very clear that they will replace it with a similar product. often used and abused. so they give yours to someone else. and theres to you.   what you need to do is when you call them to speak with the managment, dicision makers and request a refund, credit or somehow replace your TV.   in the future. write all issues down so you have list of time spent on the phone, call outs etc.   it may take time. you will get your money back. NOW if you write to them use recoded dilvery. Emails count too. towards the 45 or the 60 day resoultion time.   Sorry i cant be pasifc.
    • (please remain safe, use protection and keep your eyes open. My uncle has got Crona and is on the ventilator with everyday his health going down hill. And he was the first person in our families to distribute and use gloves and masks. Even with that he got it. So sad.) Hi guys.   I am confused.   I ordered fish and chips and extra fish from Just Eat.   The food was on the dot if not few mins late. Which is not the issue.   The fish was reheated in hot oil, tasted bad and hand a odor to it.   Sometimes when you heat a pizza in the microwave it has that unique smell, I am sure we have all smelt it.   Now I have requested Just Eat to refund me for the bad food. What few agents in live chat and NOW the investigation team is saying, send them a photo of the food so the restaurant has a chance to see and respond to the image.   Confusion is, how can a image show my complaint? Smell? Bad taste? Reheated?   Please help I am out £27 and most of there response is copy and paste.   Thanks.    
    • New Amigo Loans CEO pulls out as board chaos continues View the full article
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    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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I have been paying Jacob's Bailffs for years at £46 per week plus their £1 charge because it is by debit card. I had paid nearly £5000 and could see the light at the end of the tunnel, then the bill for 2010/2011 came in and anticipating problems paying Jacob's plus the new council tax bill wrote to my local council Redcar and Cleveland, to ask if I could pay a nominal amount just till Jacobs were clear which would not have been too long, they said to put it in writing and they would look at it. The letter then came from Jacobs asking me to fill in the income and expenditure form, which I did, and then yesterday I receive a letter saying they have increased my payments to £250 per month and it is not negotiable, I rang the council and they claimed that they had sent a letter to me saying that they agreed to my proposal but as I had not paid anything it had gone to the bailiffs, I did not receive any letter and the woman rather haughtily told me to "sort it with Royal Mail".

Well, today I have basically been emailing anybody that will listen, there is a formal letter on the way to the council, I have spoken to my local councillor, rang the citizens advice, but I am worried if nothing is sorted by the date of the first payment (3rd August) what should I do?

I know a little bit about bailiffs, and when they first started calling I did sign a Walking Possession Order, but the Liability Order for this year and the one for last year which I only owe £300 on I have not, does this mean they cannot enter my home, are they supposed to do a WPO for every Liablity Order? Could anyone offer me some advice please.

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do you know if the liability order with the wpa attached to it is paid in full


if they are collecting more than one liability order all sent to the bailiffs at different times then yes they would need to get a new wpa for each year


have you ever received a breakdown of bailiffs fees for any of the accounts

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Yes I am certain that the liability orders that the wpo was attached to have been paid, when we rang jacobs recently they told us that we only had the current liability order and the one for last year which nobody visited for.

No I have not received a breakdown of the fees but have downloaded a SAR form and I am going to send that to them.

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are you going to send a subject access request and pay the £10 or are you going to ask for a fees breakdown


they cant use a previous WPA to gain entry so you are OK there if you have a car move it well away from your street don't let them get another WPA



have you replied to this letter (I receive a letter saying they have increased my payments to £250 per month and it is not negotiable)


As long they don't get a levy there is nothing Jacobs can do if its not sorted by the 3rd pay the council what you can afford


did you send Jacobs a copy of the letter you sent the council


My council uses Jacobs PM me if you are in north wales and if its the same council i will give the name of a very good local councillor

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No I am not in Wales, my local council is Redcar and Cleveland. I am sending a copy of the letter to Jacob's and I will also request a breakdown of the fees.


If you are requesting a breakdown of fees include reference numbers for all accounts including the one that is paid


phone /e-mail your council ask for

the date of each liability order

the amount each liability order

the date each was passed to the bailiffs

the outstanding amount of each liability order (this will also confirm the liability order with the wpa attached is showing a Nil balance)

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Could you tell me what a levy is please, I am pretty sure I have not had one.



Notice of seizure of goods and inventory it lists the goods levied its part of the wpa


there is a copy of a Jacobs Notice of seizure on the forum somewhere (i posted it ) if you want to see it give me a shout and i will see if i can find it

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