Need some advice please

[emma1977]

Hi. I've been a visitor to this site for a short period of time but have taken the advice on PPI. I had a loan of £4,000 in September 2006 with Lloyds TSB with loan protection payments added thus totalling £5,209.

 

I wrote to Lloyds last week to complain about the loan protection payments and have today received a letter telling me they have upheld my complaint and will

 

A) Calculate a refund of the PPI monthly payments I have paid to date and

B) calculate simple interest at 8% per annum on each of the PPI monthly payments.

 

This is my offer.

 

However I am instructed to sign a form accepting this offer, BUT I have not been told how much it will be that I am accepting.

 

HELP, what should I do? Do I sign and assume it will be a genuine offer or ask them for actual figures first.

 

I would really appreciate any advice/help.

 

Thank you.

[dx100uk]

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/196528-lloyds-loan-ppi-reclaim.html

 

lloyds can be slippery.

 

5 guests..........dx waves...........

 

dx

[frettful38]

Also have a read of this too

 

Important County Court decision could impact on lenders and brokers - Bridging And Commercial

[rebel11]

Hi Emma,

 

Well Done, I wouldn't sign anything until you know exactly how much your going to get back, tell them, don't let them sweet talk you.

[landy_alert]

Hi Emma:)

 

Well done - that was quick work!

 

As dx and rebel have already advised, be very wary when dealing with Lloyds and don't sign that acceptance form!

 

In my thread, linked above by dx, I like many others was instructed by the FOS to sign the form without prior knowledge of the settlement figures. When I queried this with the FOS they claimed that Lloyds couldn't provide this info until after I had agreed by signing the form. The wording of their letter goes as follows -

 

'I understand you have concerns relating to the signing of the settlement form.

 

Unfortunately we are unable to provide you with the calculations for redress at this stage. As Lloyds Bank Plc has made an offer, which is a gesture of goodwill, we are seeking your acceptance in order that Lloyds TSB may proceed further in calculating the redress offer which would be in line with our guidance.'

 

I then wrote to both Lloyds and the FOS regarding not being happy with this and after a further few letters/emails back and forth in which the FOS stood by their original stance, suddenly out of the blue Lloyds came up with the calculations

 

So it can be done, you just need to persevere and don't let them walk all over you!

 

Keep us posted how you get on,

 

Landy x

[dx100uk]

LA have you seenthe new wording on my thread?

 

dx

[landy_alert]

LA have you seenthe new wording on my thread?

 

dx

 

Hi dx:)

 

Yes - when I read it earlier I thought it had been altered............am I right in thinking in no longer states that when you are signing the form it is in 'full and final settlement'?

 

Landy x

[dx100uk]

see you on the thread

 

dx