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T-Mobile can's supply service, but refuse to cancel contract

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Hiya All

 

I currently have 4 phones on contract via T-Mobile Buisiness. In the enxt couple of weeks we are moving our business address to a farm in Wales so we can expand the business.

 

We have checked the signal strength there (and with T-Mobile themselves) and everyone admits that there is no signal indoors and the chance of 20% strength outdoors on a good day. They therefore have told me that they will not guarantee signal on any given day.

 

My contract with them is due to expire in January 2012, but T-Mobile have stated to me verbally that i will have to continue to pay the line rental to them for the remainder of the contract. In their words - "its not our choice that you have moved to a remote part of wales, its your problem"

 

Now i wondered, i am happy to pay a proportion of the cost to get out of the contract, but can they really charge me full rental on the 4 phones until January 2012 at an average cost of £100 per month because they cant provide service?

 

I would understand it if the phones were used all over the UK and only didnt work at home, but this is a 400 acre farm and i need the phones to reliably call other members of the farm team in adjacent fields etc.

 

Do i have any basis in law to legally break this contract or do i just go with it? I have also been told that should the account fall into arrears during this period I personally will be liable for the debts of my Limited Company


Meekle Vs CAPQuest (littlewoods) No CCA produced WON Total alledged debt written off

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you are stuck with the phones unless they can meet you on this, also ask TMOBILE about a microcell install

 

however there are other options as for contact using radio on the farm depending on the terrain with VHF /UHF hand held radio and a fixed station in the main building, have a word with UK26 send him a PM he is involved in PMR radio


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T Mobile and Orange have merged, and currently their networks are being re-engineered to remove redundant (and duplicated) cellsite BTSs (Base Transmitting Stations).

 

The name for the new network (and if you thought 'One-2-One' was an off-the-wall name for a mobile network, the new enterprise is to be called 'Everything Everywhere' - so you might get them under the trades descriptions act if it doesn't work out!).

 

However, the upside is that IF there is currently Orange coverage where you need it, it shouldn't be too long before you'll be able to use the existing Orange sites - best thing is to check Orange;s online coverage checker - but do remember this (as ever) is an estimation, not actual confirmation that coverage exists.

 

More here: http://www.shinyshiny.tv/2010/05/orange_and_t-mobile_everything_everywhere.html

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