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    • Our price is the same all day, but varies day to day. Yes there's a risk of high prices but it has never gone above SVR any time since I signed up. Last 30 days average 17.67p/kWh, max 20.67 and lowest was 11.83.  It saved just under £300 during 2023.  
    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I just cleared all my cookies and deleted all temporary files etc, came back to CAG to log back in, and I saw a google advert (aswell as a new search bar!) So, I thought WOW that nice and discreet, a little box right next to the login, I thought the powers that be have decided to add a little advertising to help fund the site, I know none of the site team really wanted advertising because it could seem to add bias. I was in the Technical Computer/IT/Console/SatNav Questions - The Consumer Forums part of the forum and the advert was a google advert for PC repair services. Then I logged in and the advert disappeared. I thought, Maybe it's just an intermittent advert, so I navigated to a few parts of CAG and didn't find it again, then I clicked the "Log Out" button, and the advert appeared again. Which leads me to the question.

 

 

Are the adverts just for the guests or are we all going to get a little box with google ads, and it's just the guests targeted first?

 

Just curious.

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I'm waiting for pop up tents as I am interested in them as well.

 

half-price offer in Sainsburys at the moment!:D:D:D

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

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Hi Charley, it's so exciting, you don't know what's gonna pop up next!

 

 

Hi 'Tater, that happens to me quite a lot........living life on the very edge:D:p:D........................and then making it pop back down again is a whole different ballgame

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

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Hi 'Tater, that happens to me quite a lot........living life on the very edge:D:p:D........................and then making it pop back down again is a whole different ballgame

 

 

:eek:

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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it's very tricky......there's special videos to show you what to do!!;):p:p

 

 

 

 

if you don't get hold of it properly, it pops back up again and nearly pokes you in the eye!

Edited by charleyfarley

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

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it's very tricky......there's special videos to show you what to do!!;):p:p

 

 

 

 

if you don't get hold of it properly, it pops back up again and nearly pokes you in the eye!

 

Good grief Charley. You could go blind doing that.:eek:

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Is camping loitering within tent?

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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Good grief Charley. You could go blind doing that.:eek:

 

caro.......I could go blind doing all sorts of things!

 

 

 

 

or at least that's what my mother used to tell me:D:D:p:p

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

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caro.......I could go blind doing all sorts of things!

 

 

 

 

or at least that's what my mother used to tell me:D:D:p:p

 

Well I hope you listened to your mother Charley.

 

At least you seem to have escaped the clutches of those angels for now so there may be hope for your eyesight yet .;):p

The Consumer Action Group is a free help site.

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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