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    • I should have added the above links are for  landlines and mobiles there are plenty of free and paid for apps android and iphones to block calls.
    • Hi I got a tent from go outdoors,   over £1000 for tent porch carpet  and footprint and it was faulty, so they exchanged it, it was only 2 weeks old,  so I got another tent tht to was faulty, I have pictures of the faults,  but this time they weren't happy to exchange but they did,  then I got a vanguard 8 ,  and when we were on holiday the rain was coming through the material of the tent, holes in the stitching and the zip kepted breaking, so 2 days into our holiday we came home to change the tent and go back and finish our holiday,  but they refused, this tent was only9 days old.  So we left the store phoned head office and they said "go back to store and give them another chance to sorte this out!"  So we did and the manger was worse this time, to ring head office he didn't want to. I have a proof of a call from head office for 40mins and the manager was implying to head office I was lying about a phone call  and head office have on record of them phoning me , the manager asked me to leave the store or he will phone the police   so I told him to get the police,   while waiting for the police  a customer was returning a tent and when asked from the store what's wrong with it, they said""nothing it's to hard to put away"  so asked the manager how is tht right when my tent is faulty and u wont exchange,   he told the police I was threatening a customer,  I never spoke to the customer, I also told them I am autistic,   The manager lied to the police and the police attuided to me was horrendous and I told them  repeatedly told I was autistic,   I have video evidence of my arrest,  What are my legal rights to a new tent,  any help will be greatly appreciated thank u,   am also dyslexic,  sorry if some of this doesn't make sense ,  I've loads more to tell on this whole situation xx I was arrested for not leaving the store until I had a resolution  All the tents where hi gear  Also I told the manager tht we where on holiday to rest as we've just had 4 weeks of hell with my daughter as shes now in hospital safe,  so we went away for 5 days knowing she was safe ,  and why woul we come home early and try to change a faulty tent,  and go back to our holiday if it wasn't faulty they weren't interested   I've been having meltdowns really bad this x  Also I was released from the police 2hrs later WITHOUT  been Interviewed and NO CHARGES I've had a email today saying because of my being banned from the store I can have a refund   I've sent them emails asking questions and they will answer the email but wont answer my questions and now they saying as a good will gesture they will refund me  But I only have until friday which is 1 day to accept the return and if I dont they will not refund me  And am so distressed ,  Am I right the if a item is faulty you have 28 days to a full refund 
    • Thanks dx I did read these post but wasn’t sure if they ended well.   I suppose it depends on how nervous it would make the buyer, and if their solicitor was happy to play ball.
    • the 120 days runs from when he discovered he could use chargeback. that must be within 540 days of the relevant card transaction. sadly halifax are useless everytime over chargeback  and never get things right.
    • Can I ask which service provider or telephone hand set you use that's allows you to use 00* to block all international calls ?   Ofcom advice   https://tinyurl.com/y577dlb8   Some examples of call blocking phones   https://tinyurl.com/yyaxsgd4   ,
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Anyone up on mis-sold endowment policys ?


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hi to all members,not sure where to post this so forgive me if in wrong place,

 

anyone up on mis-sold endowment policys,

 

I have tried twice with the company that used a financial adviser to sell me this policy and the company that it was setup with back in april 1988.

They just pass it on without accepting liabilty.

 

The reply I get in the end is the policy was taken out in april 88 and the law regarding these policys did not come into effect till may 88 a month later

thats a load of bull i say,

does anyone know of the law changing in a month

,it usually takes years to pass a bill through.

 

A company called OAC wrote to me on behalf of my endowment company, to say i had no complaint due to the above,

and that I had no right to complain to the ombudsmen either.

 

My complaint was not based on the above,

it was based on the financial adviser not giving me the correct information and that he failed to tell me that there would be a shortfall in the policy

and that it would not reach its target,

 

but I could not get them to accept that purely based on me taking out the policy a month to early,

 

am i physic i didnt even know what an endowment policy was or wat it did back in 1988,

 

all i know was without me taking it out the adviser refused to help me setup a mortgage.

 

Is there any place that will help me I am at a loss now thanks.

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Hello and welcome to CAG. I suggest you start your own thread here. If you click on the red triangle at the bottom of your post, you can ask the site team to start one for you. Tell them a title if you have one, otherwise they'll think of one for you.

 

HB

Illegitimi non carborundum

 

 

 

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Hello and Welcome owenowen123.

 

I've started a new thread for you, if you want the 'title' changed let me know.

 

Regards.

 

Scott.

 
 

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