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    • MARSHALL CREATION Particulars-of-claim-faulty-goods-and-credit-card online.docx
    • I have mentioned it several times in emails and on the calls today too - they know. I even had "instructions" on how to make it a consumer purchase which was to simply enter my name in the company field.     I would hope the discounts given was because of my history with Dell having purchased so many but remember I did initially purchased 3 consumer level XPS 15 9500 laptops and the only reason I went for the Precision 5550 was because they told me NOT to get the 9500 anymore and instead, get a 5550 which is built from scratch as opposed to off the shelf 9500s.  So I would say they did and do know as it all started from a consumer purchase gone wrong.   I do have it also in email now they will refund me if there are issues with the new unit regardless of segment so its just a waiting game now on who gets me a working system first.   I will look at maybe ordering a HP and Lenovo too so I can compare should it go down that route but I need to see how much the old Amex card can handle and it needs to be timed so that it is around the time I get both the Dell machines
    • As BankFodder said back on page 1, Creation's original response to you was plain nonsense - so perhaps they haven't got a clue what is going on.  Wait to see if they formally acknowledge it and file a defence.  They can't very well say they didn't receive it now!  (I can see Creation might be difficult to deal with.  Are you suing the dealer too?  And have you asked MB UK about the diminished "value" of their approved car scheme?)   AS BF says, having sent the LBA you need to commit to it.   (several cross-posts while i've typed this)
    • Please will you post up your POC
    • Well the claim is issued now. I guess if I lose somehow that their failure to follow the rules may help if there are costs arguments.
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    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
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    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
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    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

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could i request to see all payments i have made on my gas and electricity meters and how much was being deducted for debt owed ? im with EDF



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Hi jack1966,


Absolutly, I would just ask them to send you a statements for the periods you want. If they don't, just send them a SAR Request with £10. They will send you at least 6 years worth of statements.

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could i request to see all payments i have made on my gas and electricity meters and how much was being deducted for debt owed ? im with EDF




You should be able to see how much debt is left to pay on the pre-payment meters.


or ring them up and ask them,Bit cheaper that ten pound


my neighbour on pre-payment meters and gets a bill every 3 months for information only telling he how much he has paid off the debt and so on

Please use the quote system, So everyone will know what your referring too, thank you ...



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