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Item not received from a1KaraokeNights.com

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Hey all


Looking for some advice please. I purchased a £119.00 karaoke machine for my girlfriend on Sunday 11th July through PayPal. The site I used is Karaoke, Karaoke Machine, Karaoke Music, Karaoke Player & Karaoke Equipment - A1 Karaoke Nights . On Tuesday night I checked on the website to see if my order had been updated, it had and it said 'delivered' I was a bit worried at this point as I hadn't received it. I emailed a1karaokenights and they said it should have been delivered that day but as it hadn't it would definitely come the following day (Wednesday). However, it didn't.


I have emailed them a few times yesterday and today and I've also been trying to call them but I've had no answer. I'm obviously getting anxious now as it's my gfs birthday on Wednesday and it's for that.


I know some people may say just wait a few days but the lack of contact is concerning me and the fact it's the third day that it should have been delievered it worrying.


Can someone offer advice please?


Thanks very much



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Yes understandable.

They say usually items despatched same day for next day delivery-and if there are problems they will contact you.

I too would be worried if I could not get any answers.

When you tried to call what happened ?

So you have only 3 working days before Wednesday.


Lets hope it turns up tomorrow.

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Thanks for your reply, Martin. I've been ringing them all day since 10 this morning... it just rings out then goes to answer machine which is full anyway so I can't even leave a message. It's just the lack of communication which is really, really bad. No calls answered and no emails replied to!


I'm going into my bank tomorrow to see if they can do a chargeback, I'm absolutely gutted about this. I just think that if they had posted it out then they should be letting me know, but in all honesty I doubt it has been posted.

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