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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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County Court Action


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My wife has a County Court action against her put in by CLF which I (on my wife's behalf) asked the court to hold while I attempted to get a copy of the CCA from them. CLF (and their solicitors HC&Co) agreed to hold the action while they processed my request. They have now sent me the original document that was completed in store at Debenhams, which in essence is an application form.

It states;

Thank you for taking the time to apply for an Account Card.

It then goes onto the next section, headed;

Credit Agreement Regulated By The Consumer Credit Act 1974

By this agreement made between you the Customer named below and ourselves GE Capital Bank Ltd of Trent House, Torre Road, Leeds LS99 2BD agree to open an account in your name on the terms set out below and overleaf. It then goes on to take the personal details (and the PPI was accepted, incidentally)

 

While it is an in store application form signed by my wife and the check out gal, does this constitute a formal credit agreement and if not, why not and what does?

 

What do you good people suggest we do about the action? Make an offer through the courts who are asking us to provide full financial details?

 

This is an urgent issue and while I really do appreciate your resources are spread very thinly. I would be very grateful for a quick response.

 

I'll start another thread about other issues so this thread can concentrate on this issue. I hope that's OK.

 

Thanks in anticipation guys. Bill

Edited by MakemBill
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It would be helpful if you could scan and remove personal details and post the paperwork they have sent you on this thread for an opinion to be given.

 

Normally an Application Form is just that, and not a Credit Agreement. How long ago was this taken out?

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That's quite obviously a wee bit small.

 

Seems I need a bit more advice on how to post a good sized image for you guys to read.

 

The credit agreement was taken out in September 2002 and has been paid at a rate of £4 a month until recently.

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I think I sussed out how to attach these docs now. Hope they're legible. They aren't the best photocopys you've ever seen.

 

CCA Debenhams.doc

 

CCA Debenhams Terms.doc

 

I am expecting a letter any day from CLF restarting the county court action so any advice will be well received.

 

I did set out a defence online stating that they hadn't adhered to a previous request for a CCA and I was applying again following the action. They agreed to wait until I had received the CCA before pursuing their action.

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I'm sorry too DG,

I uploaded them to my managed files and attched them via the paperclip. Any ideas why they're not opening?

Thought I'd cracked it.

Can anyone else open them or tell this plonker what he's doing wrong?

Cheers

MB

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The application form is legible but the terms are fairly faded, but I don't have good eyesight so to a person with an average prescription they would peobably be able to make out the script.

 

Let's wait and see if anyone else comes by and offers their opinion.

 

Thanks Senior

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