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Help, Fraudulent Activity on my Debit Card (BOS)


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Noticed last night that there was nearly £170 pending on my bank account :mad:

Phoned up 24hour banking to ask what it was for and was told I`d have to wait until today until the transaction would go through their system properly. I immediately stopped my card and transferred what "little" money I had left in my account to my savings account which does not have debit card facilities.

 

I`ve been on the phone to them back and forwards all day now. Basically, SKY Subscribers have taken out 3 separate payments from my account for what I dont know, I dont even have SKY Tv. When I phoned Sky to query this they said they havent taken any money from me :???::???::???:, so back to the bank I went again. They`re sending me out paperwork etc. as its now in the hands of the fraud dept at the bank (I will get it refunded) and I`ll have to sign paperwork etc and hang around waiting for the money to be refunded.

 

Does anyone have any experience of this and have a rough idea of how long it will take for my money to be refunded ? Couldnt have happened at a worse time... On holiday for 2 weeks now and got the wee ones birthday party next week :mad::mad::mad::mad::mad:

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I can only relate my experience with Alliance and Leicester. The money was back in my account within 24 hours and I had a new debit card within 48 hours.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Happened to me with Northern Rock, money was paid back pronto no questions asked, well, after I filled in the forms :)

 
 

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