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Natwest, British Gas and unauthorized direct debit


bnobleman
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1. British Gas charged from my corporate account £32 as "initial payment" to BRGAS-GAS

2. The company and me personally has never been in any agreement with British gas

3. I called the bank, a lady called Ganay told me that they cannot do much and I have to call British Gas my self quoting the number 01133380248, which didn't work

4. I looked for regulations and read about direct debit guarantee

5. Called them again (Mohamed answered) and heard the same story, so I quoted the DD guarantee, they said they will check that with the manager

6. They promised to return money tomorrow, we will see

 

A note of advise to someone who thinks about opening account with Natwest and think that the UK law efficiently works to eradicate companies like that

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