Jump to content


Mackenzie Hall


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4330 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Nice picture of the call centre in Kilmarnock on the website.

 

Found interesting that above all the work stations they have logo of various other bottom feeders of our society including are good friends lowell life.

 

So is that what muck hall do, collect for all the other ****??

 

Call Centre Images - Mackenzie Hall | Debt Recovery

Link to post
Share on other sites

Nice offices. Professional employees. Industry Leaders. Comply with all codes of Practice and Legislation.Hope I can stop laughing at this ridiculous crap before I bust a gut

I am a lawyer, but I am an academic lawyer. I do not practice as a barrister or solicitor. You should consult a practising Solicitor BEFORE taking any Court or other action

Link to post
Share on other sites

WARNING!! DO NOT READ IF YOU ARE PRONE TO UNCONTROLLABLE LAUGHTER!!

 

Customer Testimonial from Dec.09 from their web site.

 

Dear Mr Robertson

I want to thank you deeply for the way you have responded to my plight over the last few months, whilst I have been trying to assist my boyfriend in paying off his past debts.

As I have explained he has been suffering from severe mental health problems for some years and I have been trying to help him get back on his feet, which has its rewards but has also been highly demanding and challenging, particularly when he loses any grip on reality and becomes extremely uncooperative and self-destructive (and unwilling to 'do the sensible thing' financially or in any way!).

 

You have been hugely supportive and understanding about our situation, a precious drop of humanity in what often feels like an an ocean of impersonality and jobsworthiness. Your calls have coincided with some of my worst days with XXXX, when paying off debts has seemed the least important and the most impossible task, yet every time you have responded with empathy, patience, flexibility and encouragement. Not only have you taken the worry from my shoulders with your calm problem-solving efficiency, but you have given me the strength and determination that I've needed to persevere.

 

So thank you, for always going the extra mile - you do your job excellently, but most of all you do it with heart, dealing with people not debts.

Link to post
Share on other sites

I can't belive that anyone would write such rubbish about Muck Hall, even if they'd been paid to. Who makes this garbage up?

I am a lawyer, but I am an academic lawyer. I do not practice as a barrister or solicitor. You should consult a practising Solicitor BEFORE taking any Court or other action

Link to post
Share on other sites

lol...you can see all the other names of the other companies such as Lowell, Tessera, DLC, Equidebt....

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

Link to post
Share on other sites

WARNING!! DO NOT READ IF YOU ARE PRONE TO UNCONTROLLABLE LAUGHTER!!

 

Customer Testimonial from Dec.09 from their web site.

 

Dear Mr Robertson

 

I want to thank you deeply for the way you have responded to my plight over the last few months, whilst I have been trying to assist my boyfriend in paying off his past debts.

As I have explained he has been suffering from severe mental health problems for some years and I have been trying to help him get back on his feet, which has its rewards but has also been highly demanding and challenging, particularly when he loses any grip on reality and becomes extremely uncooperative and self-destructive (and unwilling to 'do the sensible thing' financially or in any way!).

 

You have been hugely supportive and understanding about our situation, a precious drop of humanity in what often feels like an an ocean of impersonality and jobsworthiness. Your calls have coincided with some of my worst days with XXXX, when paying off debts has seemed the least important and the most impossible task, yet every time you have responded with empathy, patience, flexibility and encouragement. Not only have you taken the worry from my shoulders with your calm problem-solving efficiency, but you have given me the strength and determination that I've needed to persevere.

 

So thank you, for always going the extra mile - you do your job excellently, but most of all you do it with heart, dealing with people not debts.

 

 

So, a person on the street is going to write a glowing thank-you testimonial littered with management-speak, such as 'problem-solving efficiency'?

 

Then again, the spelling is tip-top, so it can't have been a Mackenzie Hall staff member who wrote that.

 

I'd either say a consultancy firm wrote that on MH's behalf, or a MH staff member merely copied-and-pasted it from another site somewhere else.

Link to post
Share on other sites

''You have been hugely supportive and understanding about our situation, a precious drop of humanity in what often feels like an an ocean of impersonality and jobsworthiness.''

 

F_DCAs--I'd either say a consultancy firm wrote that on MH's behalf, or a MH staff member merely copied-and-pasted it from another site somewhere else.
It should be made mandatory for those caggers dealing with MH to quote that sentence from the 'testimonial' whenever they have the misfortune to deal with them and ask to have their issues dealt with the recipient of it,a Mr.Robinson;-)
Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...