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Lost authorised signature mandates

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I am a co-signature on a natwest business account of a voluntary organisation and went into my branch today to update some information.


While there, it materialised that none of the people who have completed mandates to be added as an authorised signature in the past 10 months have been added to the account.


They cannot find the original mandates which according to them have been lost and none of the people who we thought were on there are.


What should we do?

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