Jump to content


Returning 2 month old phone... what are my rights?


qa19
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5035 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I bought a Philips Cordless Phone from Comet on the 15 May 2010 and the transformer/power pack has broken. I'm returning it tomorrow but to be honest the phone is terrible. The ear speaker is isn't loud enough even on full volume, it doesn't have record calls which I thought it did when I bought it, the call log is a waste of time and the processor too slow so scrolling though contacts takes forever.

Is it possible to refuse a replacement and ask for a different model instead as I'm not statisfied with the quality? The actual power pack earth connection actually ripped off when I removed it from a plug socket leaving the plug/fork in the socket which I had to remove with some special plyers.

Link to post
Share on other sites

How did you pay for it,and have you got your receipt ?

Being satisfied with the quality is one thing-but this sounds as though its quite dangerous.

 

Ask for an upgrade and pay the difference.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

I've already returned it and asked for a better phone which they gave me. The phone was a Philips cd2452b

 

Buy PHILIPS CD2452B/05 TWIN | Twin dect telephone with answer machine - Specification | Comet

 

I don't recommend this phone to anyone. I've bought a BT Synergy now it's its far better quality, easier to use and better displays.

Link to post
Share on other sites

RESULT

 

were their any problems, comets near us are usually very good but now and then you get one awkward sod who likes to make life hard.

I was told life was supposed to be one long learning curve.

Mines more a series of hairpin bends.

Link to post
Share on other sites

Yeh Comet are usually very good for things like that although it does woryr me when they have their own repair business advertised all around their shop. They're clearly profiting from unreliable equipment something Hotpoint are famous for and their so called 5 year warranty.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...