Jump to content


  • Tweets

  • Posts

    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

reclaiming catalogues charges plz help


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4898 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

not sure if this is in the right place as im new so sorry if its not!

 

hi people i really need some help and advice.

i have 5 catalogues and have been charged ridiculous amounts of late payment fees over the past 2 years but more to my horror i have been getting charged2 sometimes 3 times a month for

1.late payment fee

2.being in arrears on the account

3.for them sending me a letter stating i owe them money

now to me being charged £12 to send a letter through my door is absolutly ridiulous. i have rang all 5 catalogue companies asking to send me all my statements from all accounts from statement 1 to the present day and have been told its going to cost me £25 to receive this information.

i basically want to know can i recaim these charges and if so how do i go about re claiming them.

if anyone has a link to a form that can be filled out online this would be great.

MANY THANKS xsmile.gif

Link to post
Share on other sites

Hello and Welcome, playgirlbunny.

 

Your right, all these charges are re-claimable, I'll move this thread to the appropriate Forum.

 

This thread should help.................

 

http://www.consumeractiongroup.co.uk/forum/mail-order-catalogues/214239-can-i-still-claim.html

 

Regards.

 

Scott.

Edited by maroondevo52
Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Hi,

 

I sent you a Private Message with the link to your thread.

 

Please continue to post on this one :)

 

Once you get your statements, total up the charges and put them on a spread sheet and send a prelim letter to your account holders, asking for your charges back, they will more thank likely fob you off saying their charges are fair ect.

 

Just edit this prelim letter to suit...............Send it recorded delivery.

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/121-bookworm

 

You should then send them a Letter Before Action giving them 14 days to comply with your request.

 

Let us know how they respond.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

thanks scott

 

been reading through a few offers to try and make sense of what i need to do as dont want to be mithering on here LOL

 

that links for the prelim is brilliant thanks, hopefully will get it all sorted just in time for christmas.

 

the reasons for some of their charges is ridiculous and am so not happy but i am not one to leave it so lets hope it goes in my favour.

 

again thanks

Link to post
Share on other sites

i have a catalogue with 5 different companies and i applied for the accounts online and did not sign anything.

does anybody know if i have a credit agreement with them or not as i believe i havent due to not digning anything.

 

need to know asap plz

 

thank you all

:D:):-)

Link to post
Share on other sites

sadly in case you think that will get the debts written off.you've been paying too much attention to the crap these reclaim co's advertise.

 

even if the agreement does not exist or is un-en, it is not some magic bullet that wipes debt out.

 

give us more info and there maybe otherways to help like unlawful fees and mis-sold PPI

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

i have 5 catalogue companies and am in the process of awaiting a reply from them after i sent a sar letter to them.

 

i have been asked that under the catalogues terms and conditions about the charges was it stated what charges i was going to get.

to be honest i dint read the terms and conditions to do with charges.

i ticked the box online when i opened the account and agreed to the terms and conditions so will this affect me re claiming any charges back as i have been getting charged £36 a month in charges and still feel this is wrong and unfair???

 

thank you x:)

Link to post
Share on other sites

well basically i have been getting charged 2 sometimes 3 times a month on my catalogues these charges have been for

1. missed minimum payment

2. late payment fee

3. debt collection telephone call

4. sending me a letter

5. being in arrears on my account.

 

every month i have rang them and tried to explain that i can only make the payments when i get paid and unfortunalty i get paid after the date they want their payments. i feel being charged £36 a month is absolutly ridiculous and being charged £12 to send a letter through my door is a joke.

 

i have sent them a subject of access letter asking for all my statements i know that i have had one catalogue since 2008 and they can only tell me of charges dating back from 2009 and that has totalled to £144 so god knows what the year before charges were and wht charges total upto on all 5 catalogues.

 

i am awaiting reply from the sar letter i sent them and once they have sent me my statements i think i need to put them on a spread sheet and send them a preliminary letter

 

i need to know though if ticking the terms and agreements box could possibly affect the proces of me aybe claiming these charges back???

Link to post
Share on other sites

no none

 

go get 'em!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

No this won't make any difference to your reclaim. As soon as you get your statements, count up every charge, and if you get stuck, let us know. :)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

  • 2 weeks later...

i need advice on what to do next.

 

i have been charged ridiculous amounts of money from my catalogues what i have and i have sent them a subject of access request letter. i sent the letter recorded delivery and when i checked the royal mail tracking it confirmed the letter had arrived and been signed for. now the companies are saying they havent had the letter and have passed my case on to find out about my query. this was 2 weeks ago i have e mailed them and rang them and there denying even getting the letter.

 

i want to get this sorted and try to claim my charges back but im getting nowhere with them what do i do from here?

 

thanks guys:mad:

Link to post
Share on other sites

Hiya PB

 

They legally have 40 days to send you the SAR information. How many days has it been so far? It is good you have the proof they received it, but they are known for dragging it out. Chances are you will soon get a nice bundle in the post. If not there is a letter in the template library you can send them, but for now I'm afraid it is just a waiting game.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

I have also merged your threads together as it is easier to follow your progress if it is all in one place. ;)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

All the letters are here, but we can help if you get stuck

 

http://www.consumeractiongroup.co.uk/resources/templates-library/48-bank-templates

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

i need advice on what to do next.

 

i have been charged ridiculous amounts of money from my catalogues what i have and i have sent them a subject of access request letter. i sent the letter recorded delivery and when i checked the royal mail tracking it confirmed the letter had arrived and been signed for. now the companies are saying they havent had the letter and have passed my case on to find out about my query. this was 2 weeks ago i have e mailed them and rang them and there denying even getting the letter.

 

i want to get this sorted and try to claim my charges back but im getting nowhere with them what do i do from here?

 

thanks guys:mad:

 

My son has five accounts with them and is arrears on them all,he got a letter after making a complaint saying he would not get charges back on any account negating and requirement to send letters requesting charges back, so every time a £12/24/26 gets applied he goes staight to court charging them a further £25 court fee on every charge and 8% court fees, its a good idea as they cant win in court and wont turn up or settle before hearings so the balance will eventually be paid off with the court fees, hes moved to switzerland and will return for any hearing dates so should be hillarious when after the first couple of cases the judges start awarding wasted costs orders against littlewoods.

Link to post
Share on other sites

  • 1 month later...

i have now received my subject access request information from all my catalogues.

 

i have added up all the charges and would like to know where do i go from here?

also i want to know if i am able to claim back any insurance payments and also the monthly interest i was charged on items!

 

any help would be much appreciated.

thank you :wink:

Link to post
Share on other sites

three threads megred

please stick to this one now and refrain from starting new threads each time you have a new issue.

 

if you read back through this thread

the informatiom is here about what now to do

 

as for the PPI, yes you can reclaim that too + interest

 

see the PPI forum homepage and the stickys up the top esp:

http://www.consumeractiongroup.co.uk/forum/showthread.php?61081

 

you cannot reclaim the interest charged on your purchases, [thats how they make their money] but you can reclaim any interest [at their purchase rate] they have charged you on any unlawful charges & on the PPI.

this you calculate on a monthly basis using:

http://www.egalegal.com/compoundWindow.html

 

from the date of EACH charge [or monthly ppi payment] to the date of your claim

 

rests = 12

 

hth

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

If you look in the step by step guide in my signature, it will tell you what to do now, also the letters are there. You need to send them the prelim letter and a spread sheet of the charges. All explained in the guide.

 

 

Hmmmmm seems im having a bit of an issue with my sig. Here is the link I wanted you to look at. http://www.consumerwiki.co.uk/index.php/Step_By_Step_Guide

Edited by sea-sidelady

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

hi all,

i have now totalled up all my charges and i need to put them onto a spread sheet but i have not got a clue how to use microsofts spread sheet and cannot seem to find a spread sheet on this site. i have looked in the library but there doesnt seem to be one there. please could some one help me i need to get this sorted as its stressing me out and im in the process of moving!

many thanks x

Link to post
Share on other sites

Hi,

 

You'll find the spreadsheets here..........................

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/118-interest-calculation-spreadsheets

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

I'm useless with spreadsheets but it's all pretty self explanitory.

  • Confused 1
Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

ENTER YOUR FULL NAME HERE (PGB)

ENTER YOUR BANK'S FULL NAME HERE (catalogue)

SORT CODE: (Delete this section)

ACCOUNT NUMBER: (XXXX/XXXX)

SCHEDULE OF CLAIM FOR CHARGES

PERIOD: [DATE FROM] TO [DATE TO] (First date and last date)

 

In Respect of: Amount Date Incurred Days since offence Interest 8% APR

 

UNPAID CHQ CHARGE £10.00 31/03/2003 2728 £6.00

You just put the charge reason, the amount, and the date you received it.

 

The 8% interest will automatically add for you in the interest column.

The simple spread sheet is the best one to use.

  • Confused 1

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...