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    • Hi CAG,   First time poster here.   I would like to start off by saying that I've read through various threads and it's quite heartwarming to see the level of attention and support you give to people dealing with often stressful and anxiety inducing circumstances. I'll certainly be making a donation as this is truly a valuable resource.   I've read several similar threads to my own situation but I thought I'd seek your advice.   I opened a letter just a few hours ago from London Collection and Compliance Centre which is dated 11th January 2022 for an amount totalling £870.68. I'll attach a copy below. I can't quite remember the date of the initial offence. For context, I boarded a bus (I believe in 2018) and unbeknownst to me, my contactless card did not register correctly on the reader. I had my headphones in with music playing and was sat for my journey and then was approached by a ticket inspector who informed me that I did not tap and therefore was unable to provide proof of a valid ticket. Despite explaining the circumstances, I was asked for my details which I provided in full. I was honest and forthcoming with the ticket inspector but I wasn't aware this would amount to a fine as I was provided with a printed pass for the remainder of my journey. I accept liability for not being able to provide proof of a valid ticket and do not wish to dispute this regardless of intent.    I'm not entirely sure why I didn't pay the fine upon receipt of TfL's initial correspondence but I'm a long time sufferer of anxiety and depression which at times is so debilitating that I'm unable to make the best decisions or carry out simple actions. Some of which would mean I wouldn't need to make this post. I struggled financially at the time of receiving this letter and further correspondence which placed I did not deal with correctly because of the mental state I was in. I struggled to cope with and stupidly I neglected my responsibility and buried my head in the sand. I made an error in judgement that I wholeheartedly regret.   As of writing (early hours of 26th January 2022), the 10 working days given in the 'Further steps notice' has elapsed (25th January 2022). I rarely receive mail and therefore I don't regularly check my mailbox. However, I decided to take a look today as I suspected I missed a Royal Mail delivery. I intend on calling the number on the letter at the earliest appropriate time in the morning and dealing with this matter. I'm desperate to right my previous wrongs as I've worked hard to deal with my anxiety by beginning therapy. However, like many others in this thread, I'm worried about the prospect of having a criminal record. I'm 26 years only and I don't have any previous convictions nor have I had any trouble with the law. I have a real love for the service TfL provides and I'm capable of listing off an endless stream of related trivia. I have no previous run ins with TfL and regularly travel on the network and pay the correct, full fare each time.    I'm worried about how this will affect my future in regards to employment and my intention of naturalising as a British citizen (I've been in the UK for 20 years now).   I'll note my primary questions below and would truly appreciate your advice.   a) If I get in contact with the number on the letter as soon as possible, will that be too late despite the close proximity to the deadline?   b) What would be the best potential approach to resolving this issue? (I'm unable to pay the amount in as a lump sum.)   c) If I were successful in arranging a payment plan/somehow paying the amount in full, how would that affect the court proceedings? Would this still result in a criminal record?   d) I've seen other threads which mention OOC settlements with TfL, would this be an option despite receipt of a 'Further steps notice' letter?   e) Should I end up in court or have the opportunity to speak to someone over the phone - will I be able to explain my circumstance and plead for leniency?   f) What other general steps would you suggest I take at this stage to mitigate the consequences?   Apologies for this post being so long, I wanted to include as much relevant detail as possible and I'm more than happy to provide any that's missing. I don't want to make excuses for myself. I completely accept I'm in the wrong for allowing things to get to this stage, despite the difficulty I had with my mental state but I want to do right by myself and deal with this. I'll post regular updates and be sure to include a conclusion once I deal with the matter regardless of the outcome.   Thank you in advance for looking at this post, I really do appreciate what you do.   IMG_2609.pdf
    • The worrying aspect is that they could well run away ... then a few months down the line, knowing full well you'd moved, sue you at your old address, knowing you would lose by default.  Therefore I suggest sending the above letter off on Thursday if the other regulars don't disagree, then on Saturday another one to just UKPM     Dear UK Car Park Management Limited,   re: PCN no.XXXXX   please note that I no longer live at XXXXX but that my new address is XXXXX.   Yours,
    • How about -     Dear Will & John,   Re: your reference XXXXX, vehicle registration XXXXX   cheers for your Letter Before Claim.  I rolled around on the floor in mirth at the idea you thought I would actually take such bilge seriously and then cough up.   Now you know and I know and now you know that I know all the reasons why these residential parking claims are utter pants.   Your thicko client, UKPM, have been hammered in court so many times in these cases, but if they haven't learnt their lesson and want another thrashing, fine, bring it on.   I see the government this week dropped tests for fully-vaccinated travellers returning to the UK, so if your client is daft enough to take me to court then I will delight in tolchocking them, then obtaining an unreasonable costs order under CPR 27.14(2)(g), spending it all on a foreign holiday, and then laughing at your client's expense while I down my aperitivi.   I look forward to your deafening silence.   COPIED TO UK CAR PARK MANAGEMENT LIMITED     Gladstone's and UKPM are well aware of where these letters originate from and that they would have a real battle on in court, so lately have always run away ... although of course there are no guarantees.   However, hang on through tomorrow and see what the other regulars think.
    • 'Walk the ice, take risks and do it quickly'View the full article
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not sure if this is the right place to post this but I desperately need help before I scream

my daughter has just finished a hairdressing course where she was not eligible for ema as my husband and I earn too much

in May while still on the course she found a nail course that she wanted to do , when she went to make enquires she was told that she could claim ema , she argued the point with them and said she couldn't get it as we earnt above the limit, she was told that because it was an e2e course she was entitled to it regardless. She was still adamant that she wasnt.

they gave her the forms to claim for it anyway which she filled in and got a contract back dated the 2nd June saying she could get it from the 31st may - 29th August ( the course finishes in November )

she didnt' get it signed until the 28th June as that was the day the course started.

last week on the 7th July she was called into the office and told that she wasnt' going to get the ema as on the 28th June the government had changed the rules and it was now means tested,

she was distraught - although we earn too much but its only just above the limit after paying the bills , mortgage etc we cannot afford to give her £30 a week. She was looking long term and was going to use the ema to take driving lessons so that when the course finishes she is mobile to be able to go for different jobs or if there are no jobs available she can do mobile work.

we rang the ema department 3 times on Wednesday 7th July speaking to 3 different people each checked with their team leader and each one came back and said it was all ok and she was entitled to it but the college have got an email and said because the form was signed on the 28th June she can't have it

I have now spoken again to the ema who have told me that this is right but if she had gone into the college and got the form signed even the day before , even though the course didn't start till the 28th she would be entitled to the money until the end of August

I do think that once enrolled onto the course the ema shoud be there until the course has finished

I went on the direct gov website on the 7th july and there in black and white it says if you're on an e2e course you'll get the maximum £30 weekly ema payment regardless of your household income

surely if the rules changed on the 28th June that shouldn't still have been on there on the 7th July ???

my husband luckily told me to print it off in case it changed which surprise surprise it has now but I have it in writing with a date on the sheet of paper

I am now putting in a claim with the ema and have my local mp looking into the situation for me

is anyone else having problems like this ??

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I have just found this on a website

this means that courses starting from the 28th June 2010 the e2e variant of ema will not be available to new learners and all new learners will be income assessed,

for learners whose programme starts before the 28th June the current arrangements will continue until the end of the course or 10th January 2011 whichever comes first

does that mean that if my daughter had started the course on the 27th June then she would have been paid ema until the end of the course in November ???

 

if this is the case I am even more annoyed as her and her friends liased with both colleges for a suitable start date for the new course, she finished the hair course on the 24th June and could easily have started the new one the next day on the 25th June ( if someone , anyone !!! had told them of the new 28th June rule ) she would now not be having any problems and would be paid to the end of her course at the end of November !!!

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I have just found this on a website

this means that courses starting from the 28th June 2010 the e2e variant of ema will not be available to new learners and all new learners will be income assessed,

for learners whose programme starts before the 28th June the current arrangements will continue until the end of the course or 10th January 2011 whichever comes first

does that mean that if my daughter had started the course on the 27th June then she would have been paid ema until the end of the course in November ???

 

if this is the case I am even more annoyed as her and her friends liased with both colleges for a suitable start date for the new course, she finished the hair course on the 24th June and could easily have started the new one the next day on the 25th June ( if someone , anyone !!! had told them of the new 28th June rule ) she would now not be having any problems and would be paid to the end of her course at the end of November !!!

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