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Update on PCA Market improvement work from OFT

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The terms of reference for the working groups on 'opt out' from unarranged overdraft facilities and treatment of customers in financial difficulty, as well as progress on the October 2009 initiatives, can be read:

 

As the above report notes, as part of it ongoing monitoring of the market, the OFT will be publishing in September 2010, a short update on progress in PCA market. This will report back on changes in the market since March 2010, and adherence to commitments agreed with the industry in October 2009 and March 2010.

oft1249.pdf

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