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By brassnecked · Posted
As DX says ignore the paper tiger's, if you sent the items back likely you have a proof somewhere, even a return's number etc they are just after an easy buck by threatening. One thing to remember for futureis keep any return receipt if they were stupid enough to try it you have proof it went. -
By Ethel Street · Posted
The way it usually works is that your mum authorises your GP to disclose her medical records to Zurich. It's then Zurich's responsibility to contact her GP and ask for them. If the GP makes a charge for this they charge Zurich. Zurich can't pass the charge on to your mum, they have to pay it as part of their own claims handling costs. In my experience, when I've been involved in access to medical records in other contexts, your mother shouldn't need to approach her GP at all. Zurich should give her a mandate form to sign and return to Zurich. Zurich then send that to her GP with their request for the medical records. -
By brassnecked · Posted
They will deduct carer's allowance paid by carer's from any UC payment. -
By BankFodder · Posted
As advised above, read up on the posts we have and the advice that we have here relating to the unfairness and unenforceability of this kind of insurance. Take some time reading around the stories on this sub- forum. Most of them involve EVRi but it's all the same principle. When you have done lots of reading – at least a dozen or so threads, then come back here. In the meantime, send a letter of complaint and ask for your money back. When you get knocked back then let us know. Is this company that you are dealing with simply a parcel broker? Which courier company actually undertook the delivery? -
By brassnecked · Posted
Must be something to clobber them with there as they wouldn't offer the original invoice amonut if they were that certain.
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