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    • Hi everyone, I am new to this forum. I am HOPING you can give me some advice that can help me. I am 68 years old and I currently own a leasehold property for which I have to pay (extortionate) monthly fees for Ground rent and Maintenance to a management company. During 2020, I managed to pay only for 6 months and then ended up in financial difficulty due to Covid. I was barely able to make ends meet. I stopped paying the maintenance fees around June 2020. My plan was to pay them a lump sum at the end of the year, when things go back to normal and my financial situation improved. Government advised things would go back to normal but unfortunately this didn't happen and I ended up in a lot of debt. I even had to sell my car to pay back money I had borrowed from family members. I live alone and this whole pandemic situation has really affected me mentally. To make matters worse, because I wasn't able to pay the lump sum as I originally had planned, the management company consulted a solicitor (Realty Law) to help them recover this outstanding debt. The initial debt was £596.00 + £36.15 for interest (no idea where this interest came from). The solicitors have now added on legal fees of £721.50 increasing the total debt to £1353.65. I contacted them via email and offered to pay £50 a month for the time being until I can improve my financial situation, at which point I would pay them more. Their response was the following: 'Our client has advised that they cannot honour a payment plan for that duration and therefore we have been instructed to continue our recovery process and request judgment if payment has not been made by 2pm on 29th October 2021. As such, we request that you please make full payment of £1353.65 as per the attached arrears schedule by 2pm on 29th October 2021. If payment or correspondence has not been received by then, then we shall be continuing with further recovery action and issuing a county court judgement (CCJ) which will incur additional fees. You are entitled to seek your own legal advice.'   The whole idea of court proceedings and CCJs and ADDITIONAL FEES has really elevated my anxiety levels to the point I am struggling to get to sleep at night. I borrowed money from family members and used some money that I had saved to pay off the initial £596.00, but its not possible for me to come up with the £700+ for the solicitor fees by 29th October. How is it even acceptable to charge someone £700+ in legal fees for a few letters?    Can someone please give me some advise on what on earth to do or who on earth I can speak to. I am desperate here.  Any advice would be greatly appreciated. Thank you in advance  
    • Please also take photos of the sign at the entrance as well as any signs inside the car park especially any that are different. Please take them from a distance where we can read them and if there is a payment machine, the sign on the machine or very close to it that explains their T&Cs for the machine.
    • Thanks for getting the signage posted up so quickly. The sign on entry should explain their T&Cs. As they don't it means that  what they have given you is  an offer to treat, not a contract. For there to be a contract they would have had to put their offer at the entrance.  You cannot put a notice saying that their T&Cs are inside the car park and expect motorists to be subject to those T&Cs when they are unaware what the terms are.. They have to be able to read them and understand them before they can accept them. My feeling is that the sign that includes the charge of £100 is too small to be acceptable On top of that the sign at the entrance is for Parking Control Solutions while the signs inside are from HX Management-a completely different animal. To strengthen your case for not paying them is the fact that their PCN is not compliant.  Under the Protection of Freedoms Act 2012 there are certain wordings in  the NTK  that by Law must comply with the Act. They don't  have to quote that part of the Act in their PCN but the relevant wording has to be included. PoFA Schedule 4 paragraph 9 [2]   the notice must  [f]   warn the keeper that if, after the period of 28 days beginning with the day after that on which the notice is given— (i)the amount of the unpaid parking charges specified under paragraph (d) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;   Your  NTK does not include  [if all the applicable conditions  under the Schedule have been met ]thus rendering the NTK non compliant.  
    • I agree its about time but why has it taken for the National Crime Agency to flag this up for then to take action and not Ofcom.   Yet again a Government Agency that is meant to deal with this hasn't Ofcom but flagged by another Agency NCA.   If the telephone companies have this facility in place already to do this then why hasn't Ofcom been pushing them to stop all these scam calls and giving them massive fines for not doing so.    
    • Hi   Send this to them:   Dear Sir/Madam   Formal Complaint   Reference:            (insert their complaint reference number here)   Thank you for your response letter dated XX/XX/2021 which I received by email on XX/XX/2021 that contained your Original Email sent that showed due to your Maladministration that you had sent the Original Email containing my Personal Data to an incorrect email address due to spelling errors in the email address.   a)      Due to this Maladministration of this email being sent to the incorrect email address this email contained my Personal Data which is a Data Protection Breach therefore I require clarification from yourselves that this Breach has been reported to your Data Protection Officer and what action is being taken to ensure that my Personal Data contained in that Original Email has not been read by the recipient that you sent that email to with the incorrect email address.   As the email was sent by yourselves to my correct email address containing the original email showing the incorrect email address was due to spelling errors (maladministration) your IT Department will be able to obtain those emails sent.   If I do not get a satisfactory response that this has been dealt with by your Data Protection Officer, I will report this Data Breach to the Information Commissioners Office (ICO) https://ico.org.uk/make-a-complaint/   b)      Due to this Maladministration I failed to receive your Stage 1 complaint response within the allocated time limit for a Stage 1 response therefore this complaint should be dealt with as a Stage 2 Complaint and if you refuse to treat this as a Stage 2 Complaint, I require Full Clarification for your refusal.   I was placed in this Tenancy via the Rough Sleepers Initiative and I find your response about damaged/destroyed items that you would not be able to look into this as this happened 2 years ago but all tenants regardless of private or social housing are responsible for arranging their own contents insurance totally unacceptable as again, I was never notified nor informed of this requirement on taking up this tenancy.   I require clarification from yourself that when a New Tenant takes up a Tenancy Agreement with yourselves why are the not informed of this requirement of Contents Insurance which you should be duty bound to inform all tenants on taking up a tenancy agreement if such a requirement and it should also be noted within that tenants Housing File which you have full access to as dealing with complaint so I require clarification as well if this is noted in my Housing File.   You state multiple properties throughout the area were affected by sewage flood on the same day and the issue will have stemmed from the mains which is not your responsibility.   a)      You have failed to take into that the above statement from yourself blaming the Mains is without any actual evidence from yourselves to back up this claim therefore I require clarification as to what actual evidence you have and to be provided with copies.   b)      You also failed to take into account that in my initial complaint letter that on 12th July 2021 basement flats 1 & 2 were flooded by sewage exacerbated by blockage in the property’s drainage. The blockage has been confirmed by two contractors after the flooding including CCR who were subcontracted by Pyramid Plus that it was the properties drainage that was blocked. Also, while I was decanted from this property, I was contacted by CCR who confirmed that the drain was blocked but they could not access manhole as it was inaccessible as it is located in a utility cupboard underneath carpet, floorboards so how could this be the Main and not your responsibility when it is within the properties boundaries.   Your response about how complaints have been made by residents in relation to this issue is that your system does not allow you to find that information is completely unacceptable as your Housing Association should be able to produce these as part of ongoing repairs and maintenance/procurement processes to present these to your Board for there yearly Budget meeting if not why not.   Then you state you are under no obligation to share that information; therefore, your organisation is not being Open and Accountable to your Service Users and under which Article of the General Data Protection Act (GDPR) are you using for this refusal.   You have also failed to mention that I can make that above request under the Freedom of Information Act (FOI) and what is your process for such a request again not being Open and Accountable.   I await your response.
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Bloody Internet Explorer


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Right, so this isn't a discussion so much as purely a thread in which I'm venting my bile at the ****e that is IE.

 

And why is level-headed, pragmatic Uncle Tez doing this? Because he has just spent the last two hours scripting and rescripting webcode purely so IE can manage to display a basic website properly, and still hasn't finished it, that's why.

 

"Maybe the problem is your web code, Uncle Tez", I hear you cry. Maybe indeed. Let's look.

 

No, my code is fast, efficient and - most importantly - 100% standards compliant. Both my suite of coding checks and W3C's own services tell me the site is utterly compliant with all webcoding international standards and that my HTML is at peak efficiency (as if there was any doubt :rolleyes:).

 

I look at my site in Firefox and it looks and behaves beautifully. I run it in Chrome, and the same. Safari has no problems with everything running as it should and Opera looks perfect too. I even throw the onboard browsers on three smartphones at it (Opera Lite, Safari iPhone and Mercury) and each shows the site exactly as I'd intended.

 

In short, every real browser in the world manages to get it right.

 

But then along comes Internet Explorer, who doesn't want to play nicely with the other kids. It buggers about with my PNG transparencies, refuses to obey standard CSS settings, and mauls the efficient code about until the result is a shoddy mess it then vomits it up on the screen.

Internet Explorer is like a revolting, screaming 6 year old who refuses to follow the same rules as everyone else then expects you to give it a gift for doing so. It's not revolutionary. It's not pioneering. It's just ****ing bollocks.

 

Is this idle bile? Perhaps. But IE has always, from its earliest inception, been one of the worst browsers in terms of properly interpreting web code; indeed, many of the alternate browsers have grown up to fill this deficiency, and every - and I do mean every - other browser on the planet manages to present CSS and webcode properly these days. All except poor old IE. Or rather, poor anything IE, as this persistant inability to get it right pervades not only IE6 but also IE7 and IE8.

 

Is Microsoft purely incompetent and tone-deaf to customers and the changing world around them, or are they simply counting on IE's non-compliance somehow becoming an acceptable de-facto standard?

Microsoft, you have many fine qualities, and in the world of domain networks you are rightly one of the frontrunners, but for the sake of webcoders and webusers will you please just add basic compliancy to your browser!?

 

Ok, rant over and I'm now going back to my web code to start adding the fourteen (14!) extra lines of code per affected link that IE needs to understand how to handle the site properly. All the other browsers need...um...no extra code; they just get it right.

 

But take heart, for Internet Explorer does have one redeeming feature: It's perfect for downloading a better browser.

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The problem with every single program ever written is that it wants to be loved by your PC more then the other programs, there all vying for attention, thats ultimately what kills your PC.:D

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Right, so this isn't a discussion so much as purely a thread in which I'm venting my bile at the ****e that is IE.

 

And why is level-headed, pragmatic Uncle Tez doing this? Because he has just spent the last two hours scripting and rescripting webcode purely so IE can manage to display a basic website properly, and still hasn't finished it, that's why.

 

"Maybe the problem is your web code, Uncle Tez", I hear you cry. Maybe indeed. Let's look.

 

No, my code is fast, efficient and - most importantly - 100% standards compliant. Both my suite of coding checks and W3C's own services tell me the site is utterly compliant with all webcoding international standards and that my HTML is at peak efficiency (as if there was any doubt :rolleyes:).

 

I look at my site in Firefox and it looks and behaves beautifully. I run it in Chrome, and the same. Safari has no problems with everything running as it should and Opera looks perfect too. I even throw the onboard browsers on three smartphones at it (Opera Lite, Safari iPhone and Mercury) and each shows the site exactly as I'd intended.

 

In short, every real browser in the world manages to get it right.

 

But then along comes Internet Explorer, who doesn't want to play nicely with the other kids. It buggers about with my PNG transparencies, refuses to obey standard CSS settings, and mauls the efficient code about until the result is a shoddy mess it then vomits it up on the screen.

Internet Explorer is like a revolting, screaming 6 year old who refuses to follow the same rules as everyone else then expects you to give it a gift for doing so. It's not revolutionary. It's not pioneering. It's just ****ing bollocks.

 

Is this idle bile? Perhaps. But IE has always, from its earliest inception, been one of the worst browsers in terms of properly interpreting web code; indeed, many of the alternate browsers have grown up to fill this deficiency, and every - and I do mean every - other browser on the planet manages to present CSS and webcode properly these days. All except poor old IE. Or rather, poor anything IE, as this persistant inability to get it right pervades not only IE6 but also IE7 and IE8.

 

Is Microsoft purely incompetent and tone-deaf to customers and the changing world around them, or are they simply counting on IE's non-compliance somehow becoming an acceptable de-facto standard?

Microsoft, you have many fine qualities, and in the world of domain networks you are rightly one of the frontrunners, but for the sake of webcoders and webusers will you please just add basic compliancy to your browser!?

 

Ok, rant over and I'm now going back to my web code to start adding the fourteen (14!) extra lines of code per affected link that IE needs to understand how to handle the site properly. All the other browsers need...um...no extra code; they just get it right.

 

But take heart, for Internet Explorer does have one redeeming feature: It's perfect for downloading a better browser.

Maybe they're in league with Tesco. I think they're creating a "ruin uncle tez's day" competition. Which one is winning? :razz:

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Maybe they're in league with Tesco. I think they're creating a "ruin uncle tez's day" competition. Which one is winning? :razz:

 

Tesco, mate, definitely Tesco. Microsoft are just incompetent when it comes to web browsers; Tesco are actually evil.

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...is imagining a tesco operating system...

 

I am actually a huge fan of Microsoft, especially when they realised that Vista was similar to a shiitake mushroom (without an i, and the ake & mushroom parts) . In networking terms, as you said, they are good. I hated office 2007, however when I had no choice but to use it, I found that it has actually improved. (I will revisit this point in 2 weeks, I'm still in the honeymoon period).

 

You go anywhere these days, and you find a version of windows that 98+% of even basic computer literate people know how to use. I remember the painstaking task of teaching my 85 yr old neighbour how to turn it on, write letters, emails, and surf 'that wide web thing'. She now helps her friends on computers when she goes to the local library - because Microsoft is user friendly for the basic user.

 

In terms of Tesco - I went to my old local store today (where I worked when I was younger). It used to have a pharmacy, a newsagents, a post office, a car shop, and a bank attached. It has since engulfed these stores (except the post office, which is about a third of the size). It looks identical to every other f'king tesco ever built, and just seems lifeless

 

/RANT

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Tez,

 

I sympathise but Microsuck have always been off doing their own thing in the browser world. They like to introduce their own little bits of crap that don't conform to the standards. It was nicknamed internet exploder for that reason.

 

I used to encounter the same sort of thing in the early days (1995-1996) of the browser wars when it was Netscape vs IE. I'd write nice tidy HTML which worked fine in NS and looked absolutely s**t in IE.

 

You might find some of these amusing....

 

particularly this one

 

ActiveX, or how to put nuclear bombs in web pages

 

or there is a list of anti MS sites so you know that you're not alone.

 

The MSBC Superlist of Anti-Microsoft Web Sites

 

Let me finishing by quoting

 

"Some things in life are bad

They can really make you mad

Other things just make you swear and curse.

When you're chewing on life's gristle

Don't grumble, give a whistle

And this'll help things turn out for the best...

And...always look on the bright side of life...

Always look on the light side of life...":)

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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Yep IE is an absolute b****! What baffles me is why they still haven't fixed them.The CSS code is so buggy it's annoying. Try Supersleight for your IE6 transparency problems.

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