Dwp Punishment By Starvation Crime Trying To Work

[MARTIN3030]

Ok.

Wonder who will be tasked to deal and respond ?

[micko19]

Had my 2pm appointment.... explained the situation exactly as on here... he took a copy of my letters and was disgraced. He knows the organisation my sister works for and also said that their past experience confirmed that DWP did keep telephone audit trails. He told me it would be a few days until he got back to me but that they would not be going through the normal channels and would go straight to a management level. all in all i was quite pleased and hope this escalates the matter , nearly 8 weeks now with benefits stopped. I will soon be hiding behind lamposts lol

[micko19]

Today I received 4 letters from the DWP the most significant stated that i was entitled to benefits from the date i finished working. The money has not yet appeared in the bank however. Another was more atos forms to be re submitted. another one was the standard request for another sick note but all the dates are wrong ....looks like panic has set in...

 

no time for fat ladies singing as i am nearly nine weeks without payment. but it does seem like something might be happening. and i do not know if the sar , the complaint or the mp intervention worked..... and we dont know yet if any has worked..but bucket loads of mail are now coming.....fingers crossed.....thanks all

[honeybee13]

Phew, it sounds as if you might have put the proverbial bomb under them at last, doesn't it? Fingers crossed you get some money soon.

 

HB

[micko19]

yippee 3 weeks money arrived this morning. I think they have misread a 2..month fitness note for a 1 month fitness note ..I will write today to pull them up. but it certainly is a positive cooked greasy breakfast me thinks..

 

will keep updating

[micko19]

I received a letter today from a gentleman from the dwp information and Records Management Service. The letter is really cool(NOT) IN THE WAY HE ASSUMES NOBODY IN THE WORLD KNOWS ABOUT AUDIT TRAILS. I quote

 

"It would be unreasonable and unrealistic to expect a data controller(DWP here) to sift through every recorded call held in the hope of identifying those to which an individual customer might have a right of access."

 

This is an enormous assumption about peoples ignorance with regards to IT integrated systems. They enclosed a form in which i was asked to be more specific about my requirements. I filled in the form and added this to the part which i signed.

 

I hereby confirm your legal obligation is clearly outlined in the legal letter you have received and acknowledged for which you are accountable in law. Our previous letter gave very specific information as to what was requested and explained that your duty to provide information in law extends beyond that requested.

We have knowledge that the dwp runs a a fully searchable audit trail process. Every keypress, every call. Please bear in mind that the absence of information requested wil be justified before a County Court. I have much experience of this and i can tell you, judges know all about sql queries and filter searches and they despise being treated as though ignorant and asked to believe you just have a big filing cabinet. We reserve the right to request details of every it system and source of data storage and the filter criteria used to demonstrate your willingness to fulfill your legal obligations outlined clearly in my letter.

 

I have to follow this all the way now as i feel i may be starved again at any time. Stopping peoples benefits is in effect a job creation scheme generating phone calls and work for people that could well be avoided. Some times when boxed in a corner the only defence is attack.

 

thanks

 

micko

[micko19]

It is easy to really feel victimized by the system but again i would repeat i bear no ill will to all the hard working people who do really good jobs at the DWP

 

mick

[RaeUK]

Hi micko19, I'm glad you finally got some money through. About time! To be fair, an MPs letter thumping onto a senior managers desk does indeed make the you know what hit the fan. Sounds like you have a decent MP.

Best wishes

Rae

[DigitalProduct]

please dont tar everyone with the same brush.. whilst there are definitley issues here, a lot of these staff are just doing a job trying to make a living.

 

I take it you were the one who deleted my post comparing them to other people just doing there job and commenting on the serious nature of their mistakes,at least have the common decency not to hide behind cag bot.

[micko19]

yes, i have written and thanked my mp already, however it will have been a phone call not a letter. Also today they DWP miraculously confirmed that my 2 month fitness note was indeed that... WITH TOTALLY UNPROMPTED CALLS and offers to post further payments today. Reverse gear has truly been found...

I however reserve judgement on which if many, one or all the tactics worked and would advise anyone to use all routes. You may have an inconsiderate mp. I wil ltry to scan the dwp dpa letter on here so people can see how they squirm.

 

 

bla bla bla rant rant rant

 

micko

Edited July 17, 2010 by micko19

[ErikaPNP]

Hi Micko - very glad to see that you managed to get this sorted. It's just a damned shame you had to go through it in the first place.

 

I take it you were the one who deleted my post comparing them to other people just doing there job and commenting on the serious nature of their mistakes,at least have the common decency not to hide behind cag bot.

 

It wasn't HSBCrusher who deleted your post. It was I who deleted your post, along with another because the thread was beginning to degenerate into a flame war. Where a post or posts are in contravention of the forum rules, which are set by the Forum Admin and which we all have to accept and bear in mind when we post on this forum (Site Team included), then those posts are subject to deletion.

 

Forum Rules

 

If you disagree with this then you are free to send a complaint to admin via email.

[honeybee13]

I take it you were the one who deleted my post comparing them to other people just doing there job and commenting on the serious nature of their mistakes,at least have the common decency not to hide behind cag bot.

 

 

I happened to see what you posted before it was removed and I have to say I thought it was inappropriate.

 

At the risk of sounding like one of our lovely site team [which I'm not clever enough to be], if CAG becomes involved in a libel action because of what one of us has posted, then we risk the site not being here to help when we need it.

 

This would be a shame for all the desperate people who arrive here every day asking us to help them.

 

HB

 

PS Micko, sorry to interrupt, I'm pleased you're getting somewhere at last. HB x

Edited July 17, 2010 by honeybee13
PS