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    • For PCN's received through the post [ANPR camera capture] (must be received within 14 days from the Incident)   please answer the following questions.   1 Date of the infringement 17th, 18th and 22nd September     2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 24th, 24th and 28th September 2020   [scan up BOTHSIDES as ONE PDF- follow the upload guide]   3 Date received 26th September (for the ones dated as the 24th) 30th September OR 1st October, i'm unsure as I was not present at home from the evening of the 29th until the evening of 1st October (for the one on the 28th)   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes, on all of them   5 Is there any photographic evidence of the event? They have captured two photos of the event for each date clearly showing my registration. The surroundings however are not present as the photos have been taken at very late hours.   6 Have you appealed? [Y/N?] post up your appeal] No   Have you had a response? [Y/N?] post it up ^^^ N/A ^^^   7 Who is the parking company? Minster Baywatch   8. Where exactly [carpark name and town] Cotswold, Lakeside Car Park, GL7 5LU   For either option, does it say which appeals body they operate under. There is a BPA logo present at the bottom of each letter
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
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Virgin Media broadband - lied about compensation - refused to pay - now disconnected... What should I do ?


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Hi there,

 

Two months ago I contacted Virgin Media to open a broadband account. The installation was a real ordeal (it took a month) and to compensate me one of their salesmen offered me the first two months completely free.

 

To my surprise I received today my first bill for the first 2 months (£50). I contacted them to tell them I was supposed to get the first 2 months free. They replied that they never do this kind of thing and that it was not mentionned in the system anywhere (I am just entitled to discounts for the first 3 months that everybody gets).

 

I called them three times half an hour and they say they don't want do do anything. Now since I haven't paid they disconnected me and I don't know what to do... I'd be really happy to switch to another provider but I don't know about the consequences if I don't pay those first two months (and I have a 12 month contract). Should I just give up and pay ?

 

Thanks

Renaud

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The main issue with not paying is they'll wreck your credit file.

 

Personally, I'd pay then follow their complaints route. Have you got something in writing showing the discount?

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

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No unfortunately. The contract they sent me does not specify anything. I should have had a closer look at it in the first place...

 

I think I will just pay, I guess it's just too much hassle if I don't...

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Can believe it.

VM are very reluctant to put anything in writing thats not in their terms and conditions.

 

You could pay it and then sue them for the 2 months,but the burden of proof will be on you to show that there WAS an agreement for a waiving of the 2 months.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Yes exactly, the only thing that could help me is the recording of the conversation. But of course they won't have it...

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If it was done through VM services (by phone) they SHOULD have it,and you can request either a copy or transcripts of the call using a subject access request.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Just make sure that they cant deny on the grounds of any request being non specific.

Meaning-ask for transcripts/recordings of calls handled between XXX and XXX and better still if you can tie it to an approximate date/time.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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