Trading Standards - where do I complain?

[lexis200]

Is it to the office where the bank/DCA is or to my local office:confused:

 

Thanks:)

[Hardupnotfedup]

to the one that the bank/dca is

[MARTIN3030]

Your local office should be your first port of call.

Nothing to stop you contacting their home office if you are aware that they are investigating existing complaints-but usually they will direct you to Consumer direct.

[Brigadier 1JCS]

Often if you call your local office you will be passed to Consumer Direct,they will take noted and say they will pass the complaint on to your local office or the office nearest to the company you are complaining about.

I have found it best to Google the companies local office, there are usually

phone numbers for the council offices phone them and they will put uou through directly to TS.

[rebel11]

Trading Standards aren't what they used to be.

[lexis200]

Thanks all:)