Jump to content
  • Tweets

  • Posts

    • All sounds a bit desperate SWIM - I was in a similar position a few years ago. No chance unfortunately, all a bit "Judge Judy" TV understanding of how the UK law works. If there's no children involved and there's no contract then it's basically bad luck to your relative, and to think otherwise is to spend your life on an internet forum trying to hear comforting words.  
    • My job I've been in for 8 years, my contract is to give a week's notice.   I have 10 days holiday coming up starting next week. If I message the boss 3 days into that holiday and tell him I'm not coming back can it be used as 7 days notice (ie a week). I have a lot of holiday entitlement left this year about 70 hours.   So 2 questions please without judgement just facts:   1. If I phone boss three days into my 10 day holiday next week to formally tell him I'm quitting is that legal? 2. Can they get out of paying me my 70hrs holiday entitlement if I take that route?   (Massive global company not one man and his dog operation, if it affects the advice)  
    • Hi everyone. We purchased a new bed from dreams 26/12/2017 which was delivered 01/02/2018.  We also purchased their delivery, assembly, take the old one away, tv, mattress, mattress protector, pillows and their 'bed cover' 8 years extended warranty.  We paid by 30 monthly interest free instalments and so just made the final payment.   It is a heavy duty king size lift up storage bed with a built in tv at the end.  It has always been a struggle to lift, my wife cannot do it on her own and it rarely stays up by itself.   At the beginning of this year, we noticed it had started to dip considerably in the middle.  Not the mattress, but the wooden base the mattress is on.  So on 09/02/2020 I emailed them about the issue.  They started by saying the mattress is not covered only the base, until I pointed out it is the base at fault not the mattress.  So they sent out Homeserve on the 25/02/2020 to come and repair.  He did what he called a temporary repair, said that the bed had failed due to a manufacturing or design fault (the metal bolts holding the wooden base to the lift up supports have pulled out of the wood) and that dreams would be in touch to arrange a replacement.  His temporary repair barely lasted a day, the bed was still dipping and he took plenty of photos for himself but seemed in a mad rush to leave.   Of course they didn't contact us, so on 30/03/2020 I emailed them back.  01/04/2020 they emailed back confirming in writing that it is a manufacturing fault and their sales team would contact me, however as expected due to Covid-19 this may take a while.   30/06/2020 I asked for an update.  03/07/2020 they replied saying their claims department would contact me within 5 working days.  They didn't. 15/07/2020 I emailed back asking them to escalate my complaint as well as providing a refund and compensation as we are now struggling to sleep and experiencing back ache due to the bed's extreme dipping, plus I am worried about the mattress getting damaged. 23/07/2020 They replied saying we are not entitled to a refund as it is a guarantee claim and they have passed it once again this time to their guarantee company to contact us. I have still not heard back.   This is now getting beyond a joke and I wanted some guidance on how I should proceed.  We are struggling to sleep in the bed and cannot now even open the bed to access our belongings inside as as soon as you try and lift you hear the sound of breaking wood.   Many thanks  
    • bit obv really... don't eat yellow snow either.   dx  
    • I know you are trivialising this as, 'Ambulance Chasing Lawyers', because they are perceived to be involved. You mention BMW (other brands as well). Counterfeit car and truck parts have been implicated, and proven to be the cause, of accidents where fatalities have occurred.   There is some considerable difference between a set of counterfeit brake pads and a fake SD Card.   The trademark infringement though, is the same.   H
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
Daveb231

Wonga...not so bad?

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3678 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi,

 

I just thought i'd note my experience with Wonga on these forums...I used these forums alot over the last few weeks to help solve my issues with Wonga.

 

Firstly I don't condone these awful companies with their ridiculous APR's but I got myself stuck in a rut and couldn't help but rely on Wonga as an income for a short period of time.

 

I got myself up to £800 in debt with Wonga, getting paid £1000 a month from my employment..... as you can imagine I was pretty screwed.

 

I obviously missed my payment from Wonga.

 

I sent a template letter to Wonga, detailing how I wanted to be contacted and how I wanted to go forward and why I missed my payments, the next day I receive an email saying my payment plan has been set up.

 

Nice and easy really, I have a simple repayment plan of £100 a month until my loan is settled (Frozen interest also)

 

Wonga isn't as bad as it was made out to be, I am certainly happy that I am out of the constant loop that are payday loans, and I wish the same for everybody else.

 

Best Wishes

 

Dave.

Share this post


Link to post
Share on other sites

Nice to hear Dave, but I would reserve judgement to when the debt is paid off because it is a well known fact that this industry says one thing and does another.

 

Ill keep my fingers crossed for you.

 

Oh and if you have not got this agreement in writing I strongly suggest you write in and get that just in case.

 

Regards

 

PF


If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

Share this post


Link to post
Share on other sites

I made sure I got the agreement in writing and I'm waiting to see what happens at the end of the loan! We shall see...

Share this post


Link to post
Share on other sites

bull **** - i reckon person posting is Wonga - site team...

Share this post


Link to post
Share on other sites

They say they have used the forum over the last couple of weeks but that was their first post... very strange...

 

I reserve judgement on this but suspect we have a TROLL - so watch out people on this part of the forum for strange emails....

Share this post


Link to post
Share on other sites

Lovely....

Share this post


Link to post
Share on other sites

Yep, lovely!!!

But hey, we can do pretty good emails ourselves now !!!

Share this post


Link to post
Share on other sites
bull **** - i reckon person posting is Wonga - site team...

 

jamie- you are getting as bad as me for being suspicious:p

Share this post


Link to post
Share on other sites

not going off topic but sky are forever pushing this lot

 

2500% apr i believe

 

how on earth the oft allow credit licences for this is beyond me

 

what ever happened to

 

extortionate credit bargin

Share this post


Link to post
Share on other sites
jamie- you are getting as bad as me for being suspicious:p

 

My wife did say i've changed recently! :D:D:D:D:D:D

Share this post


Link to post
Share on other sites

wow lol i smelt a rat.....:D

Share this post


Link to post
Share on other sites

yeah sounds wonga's pr machine. I am interesting as I left a rather unflattering testimony yet they neglect to publish it in their testimonials page. Still unprofessional and still do NOT respond to contact. We'll soon see if they respond to the fos!!!!!

Share this post


Link to post
Share on other sites

I can hand on heart say i'm not a troll :) but i must have been lucky with Wonga.

 

I've been dealing with Alan in their collections team and haven't had any problems as long as i pay what was agreed on the day it's due.

 

This was my biggest payday loan debt as well so i was shocked that i was able to set up an arrangement quite easily.

 

Just to be on the safe side though, after reading these posts, i've checked i have a copy of the arrangement :D

Share this post


Link to post
Share on other sites

It's that DAVB231 registered on 6th July posted the message at the same time and hasn't been back since!!!!

 

Like I said Wonga's PR machine. I think they may be starting to feel so pressure. About time too.

Share this post


Link to post
Share on other sites

Has anyone got a copy of this template letter what Daveb231 used to send to wonga Please it may be useful to me

Share this post


Link to post
Share on other sites

Chez, can i ask how much you owe to Wonga ? I was able to set up an arrangement over 8 months if that helps at all.

Share this post


Link to post
Share on other sites

Hi

 

I own wonga quite a lot ! how did you go about setting this arrangement up for 8 months etc ?

Share this post


Link to post
Share on other sites

I would suggest emailing them stating you can't repay them on time. Say you have other commitments and that you can offer them whatever over whatever period of time providing they freeze interest and cards.

 

DO NOT give them your card details otherwise they will attempt to constantly withdraw money from your account.

Share this post


Link to post
Share on other sites
Hi

 

I own wonga quite a lot ! how did you go about setting this arrangement up for 8 months etc ?

 

Chez, the person who started this post is WONGA - they didnt agree to a plan with him!! Read the posts...

Share this post


Link to post
Share on other sites

I think emailing them and explaining to them that you cannot afford to pay is your best bet - if you can pay it off over 12 months or less they seem to agree a payment plan.

Share this post


Link to post
Share on other sites
Chez, the person who started this post is WONGA - they didnt agree to a plan with him!! Read the posts...

 

Thank You for this Jamie , I have read the posts and I was asking LJD2009 how they had gone about getting a repayment plan not the person who started the post I just wanted to clear that up with you ......

Share this post


Link to post
Share on other sites
Has anyone got a copy of this template letter what Daveb231 used to send to wonga Please it may be useful to me

 

 

:eek: :grin: - you said Daveb231!!

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...