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Obligations to return keys?


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I had this with a previous letting agent - they didn't turn up on the last day of the tenancy as (they) requested, wouldn't agree to some sort of compromise around my working hours after that, and then used the delay as an excuse to hold onto the deposit. Apparently they couldn't show prospective tenants around the place, even though one of my friends went to view it!

 

In what way are they making it difficult? Is it a similar case of them not being available when you are?

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

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