Jump to content
  • Tweets

  • Posts

    • Can you ask your GP to get a second opinion on the NHS?  (I ought to know because I'm a retired NHS manager, but worked in mental health where x-rays didn't really feature very much(!).)   Your GP may be reluctant for various reasons but you've got nothing to lose by asking.  Might be difficult if there's only one consultant in that specialty locally.   If that is a non-starter, you could ask your GP for a private referral if any of the relevant specialists run private clinics.  Your son'll get seen quicker and an initial private consultation shouldn't cost more than about a couple of hundred quid.  Then take it from there.   (Emphasise to your GP what your real concerns are and why you have them - even if it's just "I looked it up on the internet and it looks like this which can lead to serious complications.  What do you think?  I'm really worried...")   EDIT:  Just looked on my local NHS Clinical Commissioning Group website and searched for "second opinion" but nothing comes up...  I thought you were entitled to one - you'll have to ask your GP.  Or look on your own CCG site.  Oh - despite being a NHS manager I have paid to see a consultant privately.  £150 well spent - if you can afford it... which I appreciate not everyone can.
    • dont think they are even allowed to offer settlement by instalments, they are not creditors.   read the letter carefully and understand what it doesn't actually say....like the word WILL anywhere.   they,  a DCA, can't recommend anything and their client most certainly wouldn't have disclosed anything to a powerless DCA about what their solicitors might or might not have said to them. and ofcourse a solicitor is in no position whatsoever to suggest to their client they get back to the DCA and tell the DCA to tell you their client will accept instalments!   the letter is a load of ole BS that is concocted by the dca without any input or knowledge of their client nor their clients solicitor...   dx      
    • The paediatric orthopaedic consultant at the fracture clinic told us today that he believes it is just a sprain behind the knee. I'm concerned my GP will say something along the lines of, 'you have seen a consultant, he says it will heal in 2 to 3 weeks, you don't know more than him!', or something like that. It's just that I believe I can clearly see a fracture. And as there was no fall or hard knock, only a very tightly streched knee bending at an angle behind, with a load. I figured that the temdon must have pulled some bone up. And thats the injury I found online. I totally take on board what you are saying. You are correct. I guess I'll see what my GP says tomorrow, hopefully she allows me to email the images, if she doesent have access to them already. Thanks again
    • With the global market for recycled cardboard worth billions of dollars, it is attracting criminals. View the full article
    • UK house prices are predicted to fall but a report spells out why property may remain out of reach. View the full article
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 16 replies

Hello - General enquiry

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3629 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello Everyone I am new to this forum so I thought I would say hello :D


I have just been hoping this would just go away but it hasnt. I am now getting quite frustrated because I dont know what to do.


I need advice concerning a company (Health First based in Southam, a chiropodist) they have charged me for services not received. They are charging me for missing an appointment even though i had canclled it due to my working being reduced to a 3 day week so I couldnt afford it. I was not aware that this could happen, at no time was I made aware by them that it could.


They kept on sending invoices to me adding administrave charges, they have now given my details to their debt collectors company called Feet First (Southam) Ltd who in turn have instructed a company called P&J Debt Collection Services based in Hemel Hempstead.


They are now threatening me with court action unless I pay the bill which has risen to £169.99


I feel that this is wrong I didnt receive any services from Health First and they tried to initally charge me £80.00 for the appointment then they have added on administrative charges rising to £120.00 before handing it on to their Debt Collection companies.


I am still on a 3 day week so cant afford to pay for things i have never had.


Please can someone help i am so worried and feel sick.





Share this post

Link to post
Share on other sites

dca's have no legal powers

ignore them

its just a phishing trip.



please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.



Share this post

Link to post
Share on other sites

Thanks for responding fast


So what your saying is even though i have received a letter requesting payment or they will advise clent to issue county court proceedings against me.


I should just ignore it?


I probably havent made myself clear as usual. I shall type word for word.


Letter from P&J Debt Collectors


Outstanding Balance of £169.99 Due to Feet First (Southam) Ltd

relating to services


We have been instructed by Feet First (Southam) Ltd to recover the above outstanding debt.




Then it goes to say An adverse court judgment could make it extremely ... etc etc.


If there is a valid reason for non payment of this account DO NOT IGNORE THIS LETTER. Disputes must be notified to me in writing supported by clear documentary evidence.


Yours sincerely


Tom Lynet




Sorry for being a complete pain.





Share this post

Link to post
Share on other sites

std phishing letter.


ignore it.


have browse around some threads here


you'll soon get the idea.


DCA's have NO LEGAL powers..

their letters are littered with the words:


if, could, might, maybe, .


it is designed to make you 'do something' which leads you to pay them.


there is no-way they will go anywhere near a court for £120!


also, DCA's have no authority to add ANYTHING to a debt either.





please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.



Share this post

Link to post
Share on other sites

Thank you very much.


Just hope they go away.



Share this post

Link to post
Share on other sites

I dont think ignoring something like this is a good idea.


Some companies do advertise they will charge for broken appointments. This is to stop people "just not turning up".


If you gave sufficient notice of cancelling your appointment ie at least 24 hours. Then I can see no reason why a charge woud be made.


Were you advised at any time that a charge would be made for missed or broken appointments ?


If you werent then I dont think there is any way they could charge you.


Debt collection agencies are becoming very aggressive in their collection activities, so an initial letter stating the facts to see them off quickly is IMHO a good idea. Something along the lines of..


Dear Sir or Madam


Fact : Sufficient notice was given that the appointment was no longer required.

Fact: At no time was it ever explained that a cancellation charge would be appplied

Fact: At no time did I agree to this charge, if indeed one was ever mentioned.


Yours etc.


I would also be checking my credit reference files with the 3 main Agencies in order to establish that no record of a default with this company has been recorded, because this could affect your ability to obtain credit in the future.


I have moved this thread to the General Debt forums.

Have we helped you ...?         Please Donate button to the Consumer Action Group


Uploading documents to CAG ** Instructions **


Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first


1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read





2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS


Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.



Share this post

Link to post
Share on other sites

well its now 6weeks since...

i wonder if the op has got anymore threat-o-grams.......



please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.



Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...