Jump to content
  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

Please note that this topic has not had any new posts for the last 3770 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi, i'm posting on behalf of my father who isn't very technical so is unable to post on here, we owed 230 pounds on a council tax bill, from 2 years ago which we had no knowledge of.

 

Bristow and Sutor visited on the 25th June, my dad was outside at the time, he talked to them, they asked to come in but my father refused, walked inside and locked the door, the bailiff never gained entrance to our house.

 

Around half an hour later a letter was posted through our letterbox, containing these two letters:

 

I have removed a few personal details, name, address etcetera.

 

scan1.jpg

(on the rear are some terms/conditions and a small box with a WPA section, this hasn't been filled in or signed, also date here is 25th, where as the seizure document has a date of the 20th)

 

scann2.jpg

 

 

 

My dad hasn't signed or agreed to anything, they seem to have put a levy/seizure on his car, another point to make is that the car has disabled tax, and the taxation class on the logbook is also disabled, my Dad is currently unemployed, receiving DLA benefit.

 

Are they legally allowed to take the vehicle with what they have provided? As far as I am aware they need to have made a WPA to take the car, they haven't clamped the car and it is also parked on our driveway.

 

Another thought is, are they allowed to take the vehicle with it being a disabled vehicle, it's my fathers only means of transport, he has blue badges.

 

 

Any help and advice is much appreciated and obliged.

 

James.

Link to post
Share on other sites

Technically speaking, I would say the levy and the way it was conducted was legitimate.

Except, of course that the bailiff shouldn't be levying on a car with disabled taxation and one that is clearly needed to support personal mobility of a disabled person. Ho hum.

 

Department for Constitutional Affairs - Enforcement - National Standards for Enforcement Agents

 

Those who might be considered vulnerable include the following:

the elderly;

people with a disability;

the seriously ill;

the recently bereaved;

single parent families;

pregnant women;

unemployed people; and,

those who have obvious difficulty in understanding, speaking or reading English.

 

Your Father would need to write to the bailiff stating that he is vulnerable as per the National Standards for Enforcement Agents. Include supporting evidence such as recent DLA correspondence or/and confirmation from his GP. Let them know that the car is taxed in the disabled band and - if he's anything like me - also has a large blue disabled sign in the rear window.

Email to the bailiff then hard copy posted by signed for.

Copy to the Head of Revenues at the appropriate council with a covering note. Posted by signed for.

Best wishes

Rae

  • Haha 1
Link to post
Share on other sites

can they levy on the first visit and charge both fees?

didn't think they could?

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

Link to post
Share on other sites

your attendance to levy fee £24.50 cant be charged the same day as the levy fee

 

your redemption of goods fee should not be charged this fee is only chargeable if goods are removed and then returned before sale if the debt is paid

 

Is this car bought under mobility scheme

Is it on HP/finance

Link to post
Share on other sites

I am 99.9% sure that they cannot levy a vehicle that is classed as a disabled vehicle. You need to contact the council and bailiff company asap and inform them. As others have already pointed out you cannot have a 1st visit fee when a levy has been made, its one or the other.

who were the bailiff company.

Link to post
Share on other sites

as per the first letter, bristow and sutor car is privately owned.

 

 

Another thing this is the first time we've seen them come, and someone is always in, and both letters are 5 days apart, they was both posted by hand at the same time, surely he would've posted the one dated the 20th on the 20th not on the 25th, unless he is just trying to get more pennies by setting the dates 5 days apart, saying he's visited twice?

Edited by JamesXP
Link to post
Share on other sites

disabled tax, and the taxation class on the logbook is also disabled

 

 

send an e-mail/ recorded delivery letter to your council and ask what there policy is for levying distress on a vehicle that is taxation class disabled

Link to post
Share on other sites

 

 

Another thing this is the first time we've seen them come, and someone is always in, and both letters are 5 days apart, they was both posted by hand at the same time, surely he would've posted the one dated the 20th on the 20th not on the 25th, unless he is just trying to get more pennies by setting the dates 5 days apart, saying he's visited twice?

Its one of their 'tricks of the trade' I am afraid, and its a 'you prove it ' scenario.

Link to post
Share on other sites
Hi, i'm posting on behalf of my father who isn't very technical so is unable to post on here, we owed 230 pounds on a council tax bill, from 2 years ago which we had no knowledge of.

 

Bristow and Sutor visited on the 25th June, my dad was outside at the time, he talked to them, they asked to come in but my father refused, walked inside and locked the door, the bailiff never gained entrance to our house.

 

Around half an hour later a letter was posted through our letterbox, containing these two letters:

 

I have removed a few personal details, name, address etcetera.

 

scan1.jpg

(on the rear are some terms/conditions and a small box with a WPA section, this hasn't been filled in or signed, also date here is 25th, where as the seizure document has a date of the 20th)

 

scann2.jpg

 

 

 

My dad hasn't signed or agreed to anything, they seem to have put a levy/seizure on his car, another point to make is that the car has disabled tax, and the taxation class on the logbook is also disabled, my Dad is currently unemployed, receiving DLA benefit.

 

Are they legally allowed to take the vehicle with what they have provided? As far as I am aware they need to have made a WPA to take the car, they haven't clamped the car and it is also parked on our driveway.

 

Another thought is, are they allowed to take the vehicle with it being a disabled vehicle, it's my fathers only means of transport, he has blue badges.

 

 

Any help and advice is much appreciated and obliged.

 

James.

 

 

This is utter NONSENSE !!!

 

There are so many error that this is stupid. First, the fee scale on Bristow & Sutor's own documents is misleading. The statutory regulations provide for a fee of £24.50 for "Attending to levy (where no levy was made). In other words if a bailiff visits your house and is UNABLE to levy upon goods he can at least charge a fee.

 

ALTERNATIVELY, if he is ABLE to levy then he can INSTEAD charge a levy fee. He CANNOT charge a fee for both fees on the same day.

 

I have looked at the so called "Notice of Seizure" and this is strange in that it is clearly NOT dated 20th June as this was a SUNDAY !!!

 

I have read the date to be the 20th FEB 2010. If so, then by allowing a period of 5 months to elapse without enforcing the Seizure then it is CLEAR that the bailiff has abondend the levy.

 

Next point is that the bailiff has confirmed that the vehicle is TAXED. In making this statement he MUST satisfy the local authority (as they are wholly responsible for the levy) that they had SEEN the tax disc. If he had then he would have noticed that the vehicle was TAX EMEMPT. This normally a CLUE and should ring alarm bells to any sensible person that the car is owned by a DISABLED PERSON !!!!

 

Last point, the bailiff can only seize goods that he has identified. That does NOT include keys and documents !!!

 

A letter of compliant marked for the attention of the CHIEF EXECUTIVE of the local authority needs to be sent asap.

Link to post
Share on other sites

Good spot on the 20th of February thing, didn't even notice this.

 

 

So having found this out, if and when the bailiff comes and attempts to take the vehicle which is upon our drive, displaying the valid blue badge, what should we do?

 

thanks for the reply.

Link to post
Share on other sites
Good spot on the 20th of February thing, didn't even notice this.

 

 

So having found this out, if and when the bailiff comes and attempts to take the vehicle which is upon our drive, displaying the valid blue badge, what should we do?

 

thanks for the reply.

If the bailiff is clever he wont risk taking it, but it you get a numpty who hasnt a clue what he is doing then he may be risking his certification.

Make sure you inform the council asap.

Link to post
Share on other sites
Good spot on the 20th of February thing, didn't even notice this.

 

 

So having found this out, if and when the bailiff comes and attempts to take the vehicle which is upon our drive, displaying the valid blue badge, what should we do?

 

thanks for the reply.

 

I have already answered this by saying that you need to WRITE A LETTER of complaint to the local authority...

 

Don't wait for a visit !!!

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...