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    • Thanks for your advice. They didn't really reduce her bill when putting her on the rolling contract. She's emailed BT to complain as well about £800 fee. She will have to check where she stands with her mobile contract given she is still paying each month as she still needs to have a mobile phone for emergencies. A lesson on how careful you have to be when changing providers
    • forget CAB you might as well phone bt back as thats about as useless as they'll be.   you can't have a rolling 24mts contract', bt rolling contracts are month to month only, thats an industrywide accepted definition of what rolling means.   what happened here is she earlier changed her 'package' removing skt to reduce costs. as with all providers that invoked = means she entered into a new 24mts contract.   she latterly phone to cancel that contract, and thus bt charged her the cancellation fee/loss of revenue over the raining months of the contract.   the fact that she owes them 'this money' but didn't pay it, then entitled them sadly to cancel the mobile contract, which sadly again they allowed to do.   rock and a hard place if she wants to keep the same mobile number.   Or as long as her phone is not imie blocked by bt (in otherwords she purchased from BT under the mobile contract) but simply locked to BT (which is easily gotten around for a small fee at many shops/market stalls or if someone is tech savvy follow the guides on youtube to unlock the phone for an even smaller fee. and wack a new sim in it.   as for the £800 bill simply ignore them. they'll sell the debt on  and if anyone like Lowells or anyother powerless DCA debt buyer wants to do court, it's easily defended we've not lost one case like that here.        
    • The 1st 2 calls were the normal scam calls. get a truecall box   the PDC stuff you ignore their letter States our client three whom if you wanted too you deal with directly.   Until/unless whenever it gets sold on too and they eventually send a letter of claim you maintain radio silence    
    • hi all. bit of advice please. I had a Three contract up until November last year. At £11pcm for 24mths. Paid every month on time via their online portal. When I ported over, I received a letter from Three thanking me for being a customer blah blah blah.. It also said IF I owed anything a final bill will be sent. No final bill ever received - I get a phone call around the first week in December form an Indian sounding man who was extremly difficult to understand. Said he was calling from Three, and wanted me to confirm my details - something of which I didnt as something didnt sit right. He said I could log into my account and review my bill as I owed money and then hung up. After the call I thought I'd best log into my account just in case.  Couldnt log in. Account access denied. Logged on to chat - they said as I ported over and I was no longer a customer my access was suspended. Couple of weeks later I had another call from a local area number and answered again it was some Indian guy telling me I owed money, wanting me to confirm details. I refused and he said details will be sent out to me to my email on account and my home address as it was important. Once again nothing.. 15th Dec I received an email from PastDue in my name RE Three. Email stated they were contacting me about Three an I should receive a letter soon regards to this matter. Says about visiting their website.  22nd Jan another email form Pastdue. Stating they have yet to receive a response to the letter, and they had already sent me an email about this. We will continue to contact you until this matter is resolved. Again asks me to login. 23rd Jan letter received dated 13th Jan. Titled "We are here to help keep your Three Services"  Claiming I owed "Airetime Balance £201.43" and contract period was 26/11/2019 to 25/11/2020 States "We have been appointed by Three to recover the amount of £201.43. If you pay this amount in full Three may be able to waive the cancellation fee and reconnect their service for you" - what cancellation fee / re connection??? I ended the contract giving the 30days notice and paying the last bill.. Then the normal crap about its important to pay. If I'm experiencing difficulties etc. Now both December and  January Credit reports from ClearScore, Credit Karma, Credit Expert, Totally Money and Equifax all show Three as Closed and balance as Zero. (Date Satisfied /closed 17th Nov, bal 0, last updated 30th Nov) I've had nothing from Three. As far as I'm concerned I owe nothing as no final bill and no access to the portal. Should I email PastDue and do a prove it & attach proof of Credit Reports being £0 or do I do something else?  
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Son Neglected In Hospital


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Hi Glitterlady,

 

ANY INJURY sustained in hospital MUST be documented, IT'S THE LAW. The staff, medical or nursing, have a duty of care to the patient.

 

I'm glad you have evidence. I hope they send copies of theirs.

Keep up the fight against Bank Charges.

 

 

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can i write to NHS Litigation Authority and will they look into it or will they also hide what the hospital did, who are they for the patient or the hospital thanks

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Hi Glitterlady,

 

I think you will have to discuss that with your Solicitor unless someone here can throw some light on it and offer advice.

 

Nobody should hide what has happened.........you have photographic evidence that needs an explanation.

 

I really wish you and your son the very best of luck with this.

I will keep answering your questions if I can.

 

Night Owl x

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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No probs Glitterlady, just doing what I can, where I can, thats what CAG is all about.

Stay strong and fight the fight to the end.

 

Night Owl x

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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i will do we have a new solicitor so hopefully she will look into this for us thanks to this forum i have had alot of help and will let you know how i get on but thankyou all for all your help and thankyou nightowl especiallyxxxxxxxxxxxxxx

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Hi last night i wrote a 18 page letter to my solicitor telling the story about my sons stay in hospital, i did day to day, and i hape i have shown to her just what went wrong and how they admitted neglect then to retract it, i also have a piece of paper from the local hospital where they admit that the pressure sore got there because he was left in prone for to long, by the time the solicitor reads it all she will have some idea what happened, but what i noticed more while wring the letter was the difference in care between the 2 hospitals how the local ignored him and london worked so hard to save him they were so dedicated and wonderful people why cant our NHS round the country be the same and if they do something wrong because of short of staff then admit it maybe by admitting the short staffed is causing some dangerous situations, than to lie and make out that the family have made it all up,there are some wonderful doctors out there but when something goes wrong with a family member you get to not trust any hospital, so i hope my solciitor can now see just what they did to my son will let you no im off on holiday to turkey just for a weeks rest i need it desperatly but hopefully will have some better news on my return see you all then take carexx

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Hi Glitterlady,

 

well done on your epic letter to the Solicitor........he will be pleased!

I hope you found it good to write it all down.

 

Sadly patients and carers will find differing care in different Hospitals. I find this so sad because we are all doing the same job so the level of care should be the same.

 

Staff shortages are a big problem and I have had my fair share of making things change over short staffing on my ward. Lots of stamping and shouting but it worked.

http://www.consumeractiongroup.co.uk/forum/nhs/237316-unsafe-working-conditions.html

 

Enjoy your well earned holiday in Turkey............we had a family holiday in Turkey a few years ago and loved it.

 

Good luck and keep this thread, and all of us, informed on your progress.

Just keep asking if there is anything else we can all here on CAG help you with.

 

Night Owl x

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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  • 2 weeks later...

Hi again back from holidays, well the new solicitor cant take the case as well now because notes are missing they said they cant prove neglect without the nursing notes, but i wont give up, i have also through facebook found all the nuses their full names who were in the room with us when they admitted neglect then again when they said the notes were missing i wonder if we got it to court would they lie? anyway we have another solicitor so i will let you know how we get on take care all

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Hi Glitterlady,

 

welcome back to soggy blighty!!!

Hope you had a good holiday.

 

If an internal incident form was completed then there will be a paper trail of how that incident was delt with. Nursing notes would have to be scrutinised as well as any others in the multidisciplinary team involved. Were they taken from the medical notes and copied for any incident paperwork?.......who knows.

 

I am at a loss to give any further info. because it would now be down to the solicitor to retrieve that info.

 

Best of luck and keep us all informed.

 

Night Owl x

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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Thank you night owl, for all your help that you did give, because some of the things you told me made me look at it again, so we are going to carry on untill we have been down every avenue, i know they did wrong they admitted it he got these scars in ITU which i have photos of one day the date and time he had nothing on his head the next day he did, how we dont know because they had given him sedation and another drug to paralise him while he was in prone position, when they went to turn him they said something went seriously wrong, i need to find out what went wrong, thankyou again nightowlxxx will let you know if we succeedxxx

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Fight on Glitterlady.

 

If you think of anything else just ask. x

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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Need some legal eagals to help out here Glitterlady.

Just looked on their website.

 

Good Luck

Night Owl x

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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glitterlady this is the site for IRWIN MITCHELLS SOLICITORS, it appears from he symbol at the bottom of their page that they do deal with clinical negligent

 

Hope it helps....

 

Employment

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Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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thanks night owl we are using them at present, but today they have said that we have to proove neglect even though we have sent photos of my son in ITU, which the hospital say they have no notes for him being in ITU it seems with out his notes there is no case its all about the NHS and hiding evidence no matter what we show as proof solicitors are still saying we have to prove it, it has to show they failed to care for my son, today in the daily mail there is a piece on hospitals about pressure sores and how nurses are ignoring this, what do WE have to do to proove neglect he has scars on his face mouth and eye he was in ITU sedated paralised, how did he get these injuries no one will answer us its a cover up

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Aren't the photos you have proof enough?

The hospital should be held accountable to explain how he sustained them whilst in their care.

It's crazy that they have NO NOTES for when your son was in ITU.

 

Lets hope your solicitor can get something moving for you.

 

Good Luck

Night Owl x

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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well night owl we wont hold our breathes roflmao, and yes night owl wouldnt you think the appauling photos of my sons head and the condition of his lungs would be enough but its their lies and hiding his notes i would have thought they had something to hide wouldnt you? if they had given him antibiotics the first day then all this wouldnt have happened but they failed in all his care and we have to prove this,

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Hi Glitterlady,

 

I currently have an ongoing Medical Negligence case and have used the following no win no fee solicitors. i have found them very good especially when other firms wouldn't take on my case, I'm now at the stage of agreeing a settlement with the NHS trust.

 

i have attached a link if you want to have a look at them,

 

No Win No Fee, Watermans are Scotland's Leading Personal Injury Firm

 

Best of luck

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thankyou Gallache i appreciate your help and good luck, i hope you case highlights what ever happened to you and stops it happening to others but i doubt it because no one gets in trouble for it if you kill someone you go to prison for it but the NHS cover up so much we dont get a chace to bring it to court because evidence goes missing like my sons, i wish you well and thankyou again

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