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    • As advised statute barred debts are dead...if your alive or dead......so are CCJs that are over  6 years old and have never been executed or secured against property by way of a charging order.......no matter how much your estate is worth.
    • I booked several rooms with FABHOTELS.COM - I have made sure the rooms were cancel able and due to the condition in India regarding Covid becoming very bad I cancelled the rooms and my visit to India and will not be travelling for the foreseeable future, I then checked my account and they have stated there can be no refund back to my card but I have to accept their room credits to the value of £478 valid for 12 months when they will then expire if I do not use them by that date, I have contacted them on several telephone numbers and via email, they have refused to issue a refund : stating it is their policy to issue only rooms credits and these will expire in 12 months, they have advised they have the right to do this under the contract and under Indian law, I have raised a SEC 75 claim, via the credit card company however they have not advised what the above means and stated it will take 11 weeks for a response, I am concerned that a refund has been provided and the cancellation has been approved as such as a refundable cancellation, albeit they have stated no refund to the credit card can be made. I have sent the following to them and their response has been - we are unable to assist further - I have now concern how they can do this when the law does not allow this to be possible? The issue that I have experienced was: Disgraceful behaviour by Fab hotels in holding cancelled bookings in an expiring account when cancelled fully - NO REFUND ISSUED? Please can you refund the full amount to my credit card as due to the Covid restrictions there is no guarantee I will be in India in next twenty four months I await your refund back to my with the Credit card Company as I am not able to use the Credits expiring in 12 Months, I have been in touch with the credit card Company and they have confirmed they will be looking to FabHotels to refund back to the Original card as part of the Sec 75 Laws where a cancellation has been made and the payment has to be refunded back to the Original payment card. I have not been able to confirm I will be using the credits and therefore in order to safeguard my funds these needs to be back into my, If this is not accepted then I reserve the right to take the matter further for a investigation and chargeback as I have not authorised the payment and the reservations have been cancelled. Please can this be escalated to a senior manager and a refund issued back to the Visa card. If this is the Customer experience I have to endure then I will make it quite clear that this i not acceptable that you take money and put it into a expiring account and then ask me to contact you to get the extension, this is not customer service, I am deeply distressed by your action as there are no other Booking agents who are doing this to their customers, especially considering the hotels have been accepted as cancelled and a refund issued but held in expiring account.
    • That's logical and correct DX,  and how I understood it to work if they can't pursue the debtor  for the debt whilst they are alive, it can't be resurrected and charged against the estate or demanded personally from executors who knew diddly about that SB debt..
    • First of all, apologies for the delay in responding. I went back to work in May completely forgot about this.   Secondly, they paid out.   As you can see in my post dated May 11th, I suggested whether it would be worth trying one more time with them. Well, I did. I mentioned in my claim that, once again, they should contact DHL who would confirm that the parcel was left on the doorstep in full view of anyone passing by. I finished it off by saying that I was happy to go to small claims court over this if I do not hear back from them.   About a week later I received an email stating the claim was successful and they asked for my bank details to transfer the money over to.    I'm surprised they didn't drag their heels over this but perhaps me seeing the picture of the supposed delivery and them knowing that I was doing my own 'investigation' into DHL made them nip this in the bud sooner rather than later.   And a reminder to anyone else reading this: contactless delivery does not mean that couriers can leave the parcel on your doorstep and leave. It means the courier leaves your parcel on your doorstep, waits for you to open the door and confirm receipt of the parcel, (the courier takes a picture, this seems to depend on the courier) and then and only then is delivery of the item concluded.
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
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      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
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      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
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      Thanks for reading 
      • 16 replies
kiltedman

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Hi all,

 

Just a quick question, the company i work for emailed me at 17.35 to let me know that the start time for tomorrow has change and now i start at 8am not 7am. it's only for the one day but i emailed them back to let them know that i would still have to finish at my usual time as i have a medical appointment. i know that its only for one day and only one hour but i know in the past they have deducted the hour not worked from peoples pay and i wanted to know if they do this to me would there be anything i could do about it. it's not the money its the principle. As i know that i only work 4hrs and most of the rest of the staff work 7 or 8 but as tomorrow is the last day of work for the summer holidays i now that all the other staff will be finished after doing the same 4 hours as me. i work full shift they work halve

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Hello. I hope I've understood what you mean. I suppose there's no chance you could make the medical appointment at this short notice?

 

I'd like to know what the others think, but making changes at this short notice doesn't sound very reasonable to me.

 

HB


Illegitimi non carborundum

 

 

 

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i will be going to my medical appointment regardless of what they say in the morning. i have had this appointment set for 5 weeks, and as i work for a company that work at a school they know every year that the school closes for 7 weeks in summer. so why wait to let me know until 6 -7 hours after i finished for the day and only 12 hours before i get up to start again. my point is if (don't think they will) deduct the hour from pay can i do any thing about it. as i am registered disabled and have regular medical appointments all of which i make sure are after i have finished for the day or in the holidays they should at least give some notice of the change

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Hi there. I was only trying to help, sorry. It's a shame you're angry, but taking it out on people on this forum isn't going to help, I'm afraid.

 

HB


Illegitimi non carborundum

 

 

 

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Hi there. I was only trying to help, sorry. It's a shame you're angry, but taking it out on people on this forum isn't going to help, I'm afraid.

 

HB

 

No no no you misunderstand me, im not angry just asking a question and am very grateful to all the advice that is given to me. if i have offended you im really really sorry

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i thought you meant for me to try and change the appointment to suit the work im really sorry to have got the wrong end of the stick.

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Hi there. I was only trying to help, sorry. It's a shame you're angry, but taking it out on people on this forum isn't going to help, I'm afraid.

 

HB

 

Hi HBI don't think the poster is taking anything out on any on the forum. Doesn'y read as an angry post to me!!!! :-)

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Hi,

 

I agree with 'honeybee13'... it is a very short notice!... unless, the e-mail makes mention of some exceptional circumstance(s) necessitating such a change.


---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

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its basically only because its our last day of work for 7 weeks and all we will be doing is cleaning up and stripping the kitchen down ready for a steam clean during the holidays. buy my point is that the most of the other staff members normally work anything from 5 to 8 hours and i only work 4, so everytime there is a holiday i end up working my full 4 hours while all the other would only do 4 hours regardless. so if i finish a hour early to attend my long standing appointment and they deduct the hour from pay every body else will get full pay but still finish after half shift.

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No offence taken, kiltedman and thank you for the nice apology.

 

HB x


Illegitimi non carborundum

 

 

 

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its basically only because its our last day of work for 7 weeks and all we will be doing is cleaning up and stripping the kitchen down ready for a steam clean during the holidays. buy my point is that the most of the other staff members normally work anything from 5 to 8 hours and i only work 4, so everytime there is a holiday i end up working my full 4 hours while all the other would only do 4 hours regardless. so if i finish a hour early to attend my long standing appointment and they deduct the hour from pay every body else will get full pay but still finish after half shift.

 

The points you are making need to be brought to the attention of your employer...


---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

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You could always go in at the usual time and then say "what email?". Why should you be reading company emails in your own time?

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If you know what to do [i don't], I believe there is a way of tracking emails to see if they've been opened......

 

HB


Illegitimi non carborundum

 

 

 

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