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Hi Folks

 

These lot have been chasing me and OH over an overdraft we never spent ( all charges ) apart from £200.00 in total they are wanting approx £1300.00.

 

I get the maessages ..press 1 to continue,,,as if. the texts, the 8 calls per day etc. home collection threats.

 

Whats our best plan of action?

 

Mr W

......................................................................................................

 

Robinson Way has, and will continue to significantly invest in, the latest technology and the best people to boost the collection of debt held by us.

We are able to accept debt at any stage of delinquency, from early arrears to post write off, and will design and implement strategies to suit each profile. We also provide telephony support and benchmarking exercises versus your own in house collection operation.

Our advanced Talon© system is a bespoke in-house system that verifies, adds, and corrects telephone numbers and addresses. Performance measurements are set at both client and collector level to ensure the best results.

The key components of our collection processes are:

  • Scoring & segmentation – applying the most effective collection strategy to individual accounts /li>
  • Predictive dialling – via our state of the art Concerto ePro dialler, using blend and inbound call routing to our 130 call centre staff, six days a week, including evenings
  • SMS text messaging – stimulating higher contact rates with customers
  • Broadcast messaging – automated answer machine messaging utilising the latest text to voice technology
  • Bespoke lettering – proven and continually challenged lettering strategies for each debt profile
  • Credit/debit card payments – payment authorisation is made and approved instantly
  • Legal lettering – contact is made pre-summons by our solicitors, Horwich Farrelly.
  • Litigation – in house dedicated legal collection team
  • Home collection – nationwide doorstep service via 1,500 field agents.

Contact us regarding debt collection services


Regards..Mr Worried :)

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Robinson Way, are chancers!

 

Put the account into dispute with RW and;

make a FULL SAR to the Bank in question;.

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Robinson Way, are chancers!

 

Put the account into dispute with RW and;

make a FULL SAR to the Bank in question;.

 

Thanks for that, and I have the £10.00 PO directed to LloydsTSB

 

Cheers

 

Mr W


Regards..Mr Worried :)

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leave it blank

 

hello robbersway...lots guests here..

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Please ensure that you mark the PO:

DPA Statutory Fee Only;

send by Recorded Delivery;

keep copies or the request and PO.

 

Hello Guests!

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leave it blank

 

hello robbersway...lots guests here..

 

dx

 

Hi dx, Blank?

 

Mr W


Regards..Mr Worried :)

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If one leaves a PO blank and uncrossed, anyone could cash it!

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at the end of the day, you put a name on it and they'll say its wrong and not process your request

it's only £1!

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Send your SAR to:

The Data Controller:

LLOYDS TSB BANK PLC

Address:

25 GRESHAM STREET

LONDON

EC2V 7HN

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Send your SAR to:

The Data Controller:

LLOYDS TSB BANK PLC

Address:

25 GRESHAM STREET

LONDON

EC2V 7HN

 

Its in the post.

 

Mr W


Regards..Mr Worried :)

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at the end of the day, you put a name on it and they'll say its wrong and not process your request

it's only £1!

 

dx

 

£10 for a SAR.

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Its in the post.

 

Mr W

 

Very good!

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£10 for a SAR.

 

na it was my keyboard again.........;)

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Do not forget to put the account into 'dispute' with Robinson Way, Mr. Worried.

 

Also, send the followng letter re: the threatened, doorstep visit:

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/590-letter-used-when-a-dca-threatens-a-doorstep-visit-.html

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Do not forget to put the account into 'dispute' with Robinson Way, Mr. Worried.

 

Also, send the followng letter re: the threatened, doorstep visit:

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/590-letter-used-when-a-dca-threatens-a-doorstep-visit-.html

 

 

Will do, Ta

 

Mr W


Regards..Mr Worried :)

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Hi

 

Well Well Well

 

After telling Robbers and noway to bog off etc ( acc in dispute ) Lloyds sent another letter today, even after offering a reduced sum.

 

Transaction Details Date...... Payment...... Amount.....

 

Closing Balance..........

 

If you do not pay off the full amount outstanding, we will allocate your payment to the outstandingbalance in specific order, which is set out below, the way in which payments are allocated can make significant difference to the amount if interest you will pay untill the balance is cleared completely.

 

Allocation of payments

Since no interest or charges are being applied to your account, your payment will be used to pay off your outstanding balance.

 

Dispute Resolution

 

If you have a problem with your agreement, please try and settle it with us in the first instance, if not happy with the way we have dealt with your complaint then you may be able to complain to the ombudsman.

 

WTF..???????????

 

Mr W


Regards..Mr Worried :)

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Pass the buck to the FOS, Lloyds?

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Typical robbersway ineptitude, they do like their crayoning!

 

This is one company on it's knees, report them to the OFT/TA via Consumer Direct - Contact us

 

And then give the FOS a ring informing them that Robbersway have already thrown in the towel and have passed the buck to them...they will be pleased!;)


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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