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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Work Forcing Wife To Use Her Holidays For Sickness


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I really would suggest you get in touch with ACAS ,they will advise you ,its free,its a shame she isnt in a union as they would be able to help.I am pretty sure that they cannot make your wife make up the time,but they wouldnt have to pay her for the time she took off.I dont know what her problem is but obviously it requires regular medical attention so it could well be disability discrimination.Certainly they couldnt make her work 6 hours to make up 90 minutes as this would be an unfair term and condition.PLEASE RING ACAS>

Living in the wild windy west of Ireland

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Hi,

 

The Pereda case does not apply to the actual circumstances. The case assesses annual leave to be taken while an employee is off on sick leave...

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

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Hi everyone. Thanks for all your replies, you've all been a great help. I spoke to my wife last night and she said that it is written in to the employment contract. To my amazement, she said she has a copy and it is locked in her desk drawer at work. I have asked her to photocopy it for me so I can type it word for word for all of you to see.

 

Hi Honeybee,

 

The company is known, I wouldn't say well, but there have been a few threads about them in the telecom section. Nothing nice.

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Hi,

 

Even if it is in her contract of employment, she cannot be bound by unfair terms... and consequently, such a provision cannot be enforced.

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

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Hi,

 

Even if it is in her contract of employment, she cannot be bound by unfair terms... and consequently, such a provision cannot be enforced.

Spot on :)

Just because somethings in a contract doesn't mean it overides law. I've been dealing with a contract for a friend that had lots of no no's in it.

Unfortunately a lot of people take the view that employers are entitled to do these sorts of things.

The OP's case about working extra is staggering and horrific. Good job I don't work there, I'd give them grief.

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Hi everyone.

 

Just a quick update. It's not in my wife's contract that an employee has to make up this ridiculous amount of time if late. Today, my wife has asked for a copy of the policy. We both know there is one because we were handed one a couple of years ago.

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Firstly they cannot make you take holiday time in lieu or absentism, however they can deduct an hour's wage if you are an hour late. If yu are sick for a month you still accrue annual vacation days. They cannot penalise you and demand that you work two hours for every hour that you are not at your desk. In effect if you earn £6 an hour and they do this you could be earning below the minimum wage!

The way they are going about things is tantamount to constructive dismissal one of the hardest to prove, but they are making it easy. ACAS would be very interested in heairng about this as they may have had other complaints.

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Surfer,

 

Are you saying that they can't make her take holidays for medical appointments?

 

Anyway, I finally have a copy of the 'policy'. Here it is.

 

LATENESS

As stated above the starting time for all administration staff is 9:00am. If you arrive late, it is expected that you contact ****, ***** or ***** and explain the reason for your lateness. The lateness procedure is as follows: Everyone receives 1 bye per month making the time up they were late. If lateness occurs more than once in a month the following times must be made up:

 

9.01 - 9.15: 1 Hour

9.16 - 9.30: 2 Hours

9.31 - onwards: 2 Hours plus the time you were late

 

That's that. It has changed from what I originally told you. Apparently, they changed it recently but the piece of paper is dated December 2004. They've changed the policy but not amended the date. A 'bye', as stated in the policy, is like cashing in a casino chip so to speak. You receive one 'bye' a month. If you are late, only the first time in the month mind you, then you can 'cash it in' to avoid staying behind. 'Byes' do not carry over and whether you choose to use it is down to you. So, what do you think?

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Definitely sounds like an unfair term to me.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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I sugest a complaint to an industrial tribunal ,you couldnt lose,its deffinatley an unfair term and condition.It should also highlight to you that you should be in a union.

Living in the wild windy west of Ireland

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What we have here is a potentially unlawful, and almost certainly unenforceable penalty clause. You have to bear in mind that at the heart of the employment contract is the mutual agreement between employer and employee - one party engaging the other to perform work in return for an agreed rate of pay. The employer in this case is adding a penalty clause whereby in the event of lateness he will benefit through forcing you to work unpaid - to his benefit and your detriment.

 

Certainly the employer can require the time to be made up OR wages docked as the contract specifies work in return for money, but he cannot lawfully then expect an extra one and a half hours work as a penalty for being half an hour late. He could, if he suffered actual loss as a result of the breach of contract, sue for damages, but no penalty can be imposed at will as the damages have not been established and agreed.

 

The test, as always, in such cases, is what would happen if the employee refused to work, and it is a long odds on bet that he would fail miserably in any attempt to justify his actions in disciplining the employee concerned.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Hi Sidewinder,I cant believe this company think they could get away with it,I supose they are thinking ignorence is bliss.I am not having a dig at the poster but not many people are aware of their rights and are to frightened to take them on because of possibly losing their job.But if you got the sack for challenging these I think a nice bit of compensation for unfair dismissal would be due.

Living in the wild windy west of Ireland

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Hi everyone,

 

By all means, Wobbly, take it to your Union. My wife and I would be very interested to hear what they say.

 

My wife found out something else that has to do with this 'policy' but apparently it's an unwritten rule that they haven't told the staff about. If you're more than an hour and a half late, so you end up coming to work at 10:30, even if it's a medical appointment, it goes down on the books as a half day so they don't start paying you until 1 o'clock! So that's two and a half hours worked for free! Same goes in the afternoon. If you need to leave work at 4pm or before 4pm but after 1pm, then you only get paid until 1 o'clock! That's potentially 3 hours unpaid work! I kid you not! Unfortunately, this isn't written down. They did it to my wife on her last monthly wage. She kicked up a fuss and asked to see a copy of this policy but they refused (because it's not written down) and reluctantly paid her correctly. Bear in mind that my wife had stayed behind after work to make up the hours as outlined in the 'policy' and then they've got this ridiculous unwritten 'policy' in place as well to get even more unpaid work out of you!

 

My wife was late home last night due to being made to stay behind to 'make up' the hours due to going to the hospital for an appointment. She also has one today. God only knows what time she'll be home tonight. I don't think that this can go on much longer. I'm worried for my wife's health as it is and this awful 'policy' is only making her worse. :(

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From the ACAS website. HB

 

Contact us

 

Helpline

The Acas Helpline is the place to go for both employers and employees who are involved in an employment dispute or are seeking information on employment rights and rules. The Helpline provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

Call the Helpline on 08457 47 47 47.

(Monday to Friday, 08:00-20:00 / Saturday, 09:00-13:00)

Illegitimi non carborundum

 

 

 

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