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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Car bought with Log Book Loans Bill of Sale O/S


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Hi

 

Can anyone help me with my problem? I have been to the police, CAB, trading standards and consumer direct today with no one really convincing me that they know what they are talking about.

 

I bought a 2001 Ford Escort 5 weeks ago (27/5/10) for £725 from a guy in Hampshire (the story was that he bought the car just a few months earlier while his car was being repaired and now he didn't need it). I went into his house, so I know where he lives and saw the V5 before he sent it off.

 

I got the new V5 with my name and address on about 2 weeks ago, and noticed that the previous owners name was a woman, but still at the same address. So I was not too concerned.

 

Today I received a letter from Log Book Loans saying that they are seeking to reposess the car because the vehicle was signed over to them by way of a bill of sale (BOS). It also said that the person puporting to sell it would have done so illegally.

 

They included 3 pages from the 24 page BOS, dated 03/04/08, showing a £500 loan secured on the car (starting 10/04/08 and ending 14/05/09), with a lady's name on the document. The document also shows it stamped by the courts on 22/05/08. I think this was the lady my vendor bought it from... Log Book Loans say for £400 they will let me have the car.

 

I am not sure what to do here.

 

Trading Standards said just pay it and chase the guy I bought it from through the small claims court, but he seemed like a jobless loser, so even if I win I dont think I will see any money anyway.

 

Is the LBL claim actually legally enforcable?:???::???:

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Hi

 

Can anyone help me with my problem? I have been to the police, CAB, trading standards and consumer direct today with no one really convincing me that they know what they are talking about.

 

I bought a 2001 Ford Escort 5 weeks ago (27/5/10) for £725 from a guy in Hampshire (the story was that he bought the car just a few months earlier while his car was being repaired and now he didn't need it). I went into his house, so I know where he lives and saw the V5 before he sent it off.

 

I got the new V5 with my name and address on about 2 weeks ago, and noticed that the previous owners name was a woman, but still at the same address. So I was not too concerned.

 

Today I received a letter from Log Book Loans saying that they are seeking to reposess the car because the vehicle was signed over to them by way of a bill of sale (BOS). It also said that the person puporting to sell it would have done so illegally.

 

They included 3 pages from the 24 page BOS, dated 03/04/08, showing a £500 loan secured on the car (starting 10/04/08 and ending 14/05/09), with a lady's name on the document. The document also shows it stamped by the courts on 22/05/08. I think this was the lady my vendor bought it from... Log Book Loans say for £400 they will let me have the car.

 

I am not sure what to do here.

 

Trading Standards said just pay it and chase the guy I bought it from through the small claims court, but he seemed like a jobless loser, so even if I win I dont think I will see any money anyway.

 

Is the LBL claim actually legally enforcable?:???::???:

 

 

Hi stripe.

 

please hide the car as soon as you can. they will take it any time. and send lbl a letter by recorded del. with car details ref number on bos and just the words TAKE ME TO COURT. you also need to demand trading standards to look at your case ( please get your trading standards office to call chester office) trading standards have been warned about taking lbl word.

 

now you need to see a solicitor to send a letter to lbl for a copy of the bill of sale and can you point out to your solicitor the dates on your paperwork. a bill of sale MUST be signed 7 full days after agrement was signed your was not so by law lbl can not take your car and the bill of sale is void.

 

lbl will still send repo monkys to take your car so hide it. that if you want to fight lbl.

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Thanks for the reply. I am up for fighting them, but does anyone know whether LBL will actually write off the loan after this, or will they just stop chasing me but leave the BOS against the car which will stop me selling it or result in the next person getting chased?

 

I am looking to sell the car in the next few months, because I have found the car I am looking for.

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Thanks for the reply. I am up for fighting them, but does anyone know whether LBL will actually write off the loan after this, or will they just stop chasing me but leave the BOS against the car which will stop me selling it or result in the next person getting chased?

 

I am looking to sell the car in the next few months, because I have found the car I am looking for.

 

 

it is the bill of sale there are chasing you on.

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