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    • I would like to think not too, hindsight is a wonderful thing, and I did say before had this all been done in a face to face situation I wouldn't be in this current predicament. I mentioned that he said after his first initial call to me about the clutch/strut needing replaced however the car requires a completely new paint job and stripping of the 'wrap' (actually a badly attempted effort at spraying with a plasti dip paint) which wasn't apparent in any of the pictures, nor did he mention it. However, even this doesn't come into it with the 14 days to cancel as no reason has to be given.    I'm hopeful that it if goes before a judge and the fact it was sold on a trade sales invoice will be case closed in my favour in under 5 minutes. 
    • Well, perhaps pointing that out in the first place was a tad sarcastic, so, I generally reply to sarcasm with sarcasm.    Bottom line is, the reason distance sales open more avenues for a consumerrights etc is because people get duped by dodgy traders rather frequently.       I believe your own first response was, good luck with the 12 months extension, which is already in my favour, so a bit more savvy in knowing what you're talking about before you responded would maybe have prevented me from pointing out that yes, I do indeed have the 12 months extension.   My apologies you said it should be interesting. .. goodness knows what you meant by that.
    • "Is it just that? Oh I thought it was because of all the effort he and others made to rightly bring DCBL to court. But he just got lucky there I suppose   "All the effort put in"? You mean there was some kind of entrapment? Surely not.
    • Annoying as it is, people can order food delivery, eat it, and claim a refund, so how can you persuade them that isn't the case here? how are you going to show that in your case you didn't eat the food as it was so bad?   Did you contact the takeaway (at the time) as well as Just Eat, and tell them the food wasn't to standard?? If so, what did they say?.   In a restaurant the diner has the ability to leave the poor food, and bring it to the attention of the serving staff. Not an option in the case of a delivery (except if you take it back to the provider, which negates the point of delivery, but does make it plain there is a major quality issue).   I doubt you'll get the whole £27 back, and how much effort do you want to put in, for the expectation of how much refund?.   £27 (at most!)?. Leave them a poor review, don't order from them again, and move on..........    
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    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

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Most will have read on my precious thread that i had my contract terminated from my last employer. Now i was due to be paid on the 28th of this month, but no monies were paid into my account. The last letter i received from my ex employer was that i would receive any monies owed into the account they held on file for me. I contacted the paymaster but he was in portugal on holiday. So i rang the company to find out where my salary was. I was told that they would need to get a breakdown from the paymaster to action myself being paid. Now for me this is no good, i was due this money two days ago. They have had a month to make sure this was all sorted due to my contract being cancelled just after my last pay day. Can they do this? and where do i stand as i have bills to pay and no money from them.

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Most will have read on my precious thread that i had my contract terminated from my last employer. Now i was due to be paid on the 28th of this month, but no monies were paid into my account. The last letter i received from my ex employer was that i would receive any monies owed into the account they held on file for me. I contacted the paymaster but he was in portugal on holiday. So i rang the company to find out where my salary was. I was told that they would need to get a breakdown from the paymaster to action myself being paid. Now for me this is no good, i was due this money two days ago. They have had a month to make sure this was all sorted due to my contract being cancelled just after my last pay day. Can they do this? and where do i stand as i have bills to pay and no money from them.

 

Hi,

 

Any date mentioned on the letter regarding the payment into your bank account?

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

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You should send a letter (recorded delivery) stating that they did not pay your final wages in accordance with their letter dated XX/XX/2010, and mention that you reserve the right to pursue a legal course of action if they do not deal with the matter forthwith.

Edited by Bigredbus
Correction...

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

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Ok i may need some help on this one if anyone can please. I have spoken to one of the directors yesterday and she said she would find out what has happened and get in touch with me today. I have just received a call from the same director stating that i am not not entitled to any final pay because.

 

1) I had 4 weeks from work as my daughter was ill, and i was paid in error the following month. So my employers were going to take the money back as i took holiday ie unpaid.

2) They stated that i verbally agreed to this to her and the hr rep (why did this same director not remember this only yesterday? because it did not happen)

3) I had to give 5 days notice so i lose the extra week i did before my contract was terminated....now in a letter i received from them it states that i do not have to work out my notice and i will be paid that.

 

Surely they can not get away with this? i NEVER verbally agreed anything.

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They cannot take money from you in lieu of notice, even if you had agreed to that, so that week is owed to you.

 

I am not sure about the other bit, if you agreed to pay it back by deduction from your salary then I suppose they might be within their rights?

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I was aware they paid me the full month and they said they shouldnt have. But nothing was agreed in paying the money back, i thought i was going to use my annual leave plus some unpaid leave.

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