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    • Thank you all for your input so far. I have now received a letter back from my CPR 31.14 stating 'CPR 31.14 is not relevant to small claims matter, pursuant to cpr 27.2......we are under no obligation to disclose the documentation at this stage.' I assume this response is expected?   I have reworded my defence and made it more succinct, I'm not sure what else I could add?   1. Due to the sparseness of the particulars, it is unclear as to what legal basis the claim is brought, whether for breach of contract, contractual liability, or trespass. However, it is denied that the Defendant, or any driver of the vehicle, entered into any contractual agreement with the Claimant, whether express, implied, or by conduct.   2. It is admitted that the Defendant was the registered keeper of the vehicle in question. However, the defendant has no liability as they are the Keeper of the vehicle, and the Private Parking Company has failed to comply with the strict provisions of PoFA 2012 to hold anyone other than the driver liable for the charges.   3. Signage at the site is not sufficient. A sign is present on the left hand side of the entrance, away from the driver, and therefore cannot be easily read by the driver of a passing vehicle. On closer inspection this sign states ’Refer to the full Terms & Conditions signs located throughout the car park’. Signs are located so that information is often obscured by other parked cars and is difficult to read. These signs state ‘Entry to or use of this privately operated and managed car park is subject to the current terms and conditions of vehicle control services ltd. Motorists/persons utilising this car park hereby accept in full the terms and conditions.’ Therefore, the driver is deemed to have agreed to the terms and conditions by having entered the car park before knowing what those terms and conditions are. The elements of offer, acceptance and consideration both ways have therefore not been satisfied and so no contract can exist.   4. The claim contains a substantial charge additional to the parking charge which it is alleged the defendant contracted to pay, This additional charge is not recoverable under the protection of freedoms act 2012, Schedule 4 not with reference to the judgement in parking eye v Beavis. It is an abuse of process from the claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4) of the civil procedure rules 1998    In summary, it is the Defendant's position that the claim discloses no cause of action, is without merit, and has no real prospect of success. Accordingly, the Court is invited to strike out the claim of its own initiative, using its case management powers pursuant to CPR 3.4. 
    • On side note: I have notice that many people without the skills to argue their point, accuse others of being rude, racist, sexist, homophobic etc. I.E. Excuse me, i don't have a receipt for this refund, but i have my bank statement,  can i get a refund? -No, no receipt no refund - But your policy and the law says "proof of purchase" not "receipt " - You're rude/racist/homophobic, you must leave now or i call security.    I see this happening day in day out. Even kids do it, they're very quick at gaining a crowd's attention by shouting "racist/homophobic" so they can feel they've won the argument.  Sad.  
    • The advice is: make a complaint and get a refund. Then make another complaint about the inspectors attitude if you want, but changing the world is something that it's not going to happen, surely not for an excess fare. Inspectors are given discretion and unfortunately some of them take this as a sign of power over other people. It's impossible to sack all people who have a little position of power and employ more, hence the complaint system.  That's life and as .much as everyone of us want to improve it, it's an impossible task, so don't waste your time and brain on it. Just accept that there are things you can't change.  Get your refund, get your apology, then move on. That's my advice.
    • Hi.   I've removed part of the account number to keep this anonymous for you.   Have npower done what the ombudsman said?   HB
    • Read our customer service guide.   You've been here since 2012
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Starbug

Default from Credit Account Management and Shop Direct.

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Hello, i'm hoping someone will know the best thing to do here. I've recently checked my crecid file with credit expert and found a default notice on there from 2006, from credit account management. I looked through this forum, found a post on default removal and sent them a standard letter, asking for 3 things, a copy of the original default notice, a copy of the original credit agreement and something else to say the debt had been sold to them. It was a standard letter from these forums, saying that if they could not provide this, could they remove the default notice.

 

I have not heard back from them, over 2 months later. Instead, the default notice has indeed been removed, however a new default notice is on my file, for the exact same amount, same dates etc, but this time its from Shop Direct Financial Services.

 

Now i know what this debt is from. I bought an electric shaver from Littlewoods back in 2006, the shaver was faulty and i sent it back. There was a dispute with customer services over a late payment and they had added charges on top. They had sent out a different shaver but also added late payment charges, i had refused to pay these charges saying that i'll happily pay for the item i bought but that these charges were unfounded. They said that i had to pay the charges, i totally refused. This was the last i heard from them and i moved a few weeks later.

 

To give you an idea of the charges, the original default was for £42, yet the current balance shows £217. How on earth they can justify this is beyond me.

 

Anyhow, to get to my point. I had sent this standard letter to credit account management, and they have removed the default in their name. So i don't understand how shop direct can now just put the same default back onto my credit file. Should i just send them the same letter?

 

Secondly, i'm pretty sure i didn't sign anything with littlewoods, where would i stand if this went to court? Am i legally obliged to pay their charges?

 

Thanks for reading this rather long winded post, hope some of you know where i stand on this.

 

Mark.

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Shop direct and CAM are the one and same company, i have a similar problem with them myself. Fire off yet another letter but advising them that should further defaults appear from other associated companies, then you will take legal action.

 

Hope it helps


Halifax Bank - Owed £1599

23/3 - Data Protection Act sent

24/5 - Data Protection Act finally arrived

25/5 - Demand for repayment sent

04/10 Court bundle filed with court and Halifax

29/10 STAY ISSUED

JAN 08 - Currently being harrased by debt collectors!

Mar 08 - New DCA - Stopped in there tracks

Jun 08 - And another

Jul 08 - Complaint made to HBOS

Nov 08 - My accounts been sold to a DCA

Jan 09 - New complaint issued against HBOS

Mar 09 - Halifax re-aquired the debt

Apr 09 - Applying for Hardship.

 

at least they removed 2 defaults in selling accounts! :D

 

I dont not claim to know everything and any advice i give should be treated as MY opinion.

 

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