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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Need to save £6000 in 3yrs-How should i do it?


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Hello, my parents took out an endowment policy 22 years ago to pay their mortgage and unfortunately it is going to be between £6000 and £7000 under what they need! This endowment matures in three years, i explained that if they were to start saving for it now (using the amount of £6000 as an example) then they would have to save £166 per month for 36 months. My question is has anyone any advice as to any other options other than a simple saving account over three years? After the endowment nightmare they dont want any/very little risk!

All answers greatly appreciated!

 

Ps-i believe they pay the endowment payments and the social security (or whatever the latest name for them is) pay the interest because my dad is semi-disabled.

They are basic rate tax payers! My mum is 62 and my Dad is 64....65 next week! Does this info help please?

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  • 4 weeks later...

So you're not asking how they should actually scrimp and save to find the money, rather you want to know where they can store it safely once they have it set aside, is that right?

 

I think some sort of savings account would maybe be the best option to be honest. If i was in that situation I think it's what I would do. Maybe a 6 or 12 month notice account would suit if they're absolutely not going to be taking any money out at short notice. They usually offer higher interest rates. Or maybe a cash ISA?

 

Have a look around (google, Which?, moneysupermarket.com etc) and see which banks or building societies offer the best rates on different types of accounts. Some savings accounts are pitiful, some are not too bad. Some offer better rates to online customers as well.

 

Hope that might help you some :-)

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  • 2 weeks later...

Cash Isa is probably a good idea however NS&I do a direct saver account with a interest rate at the moment of 2%

its easy access and can be done online, also its safe

that might be the way to go - Good Luck

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Depositing the money in a good security bank with low (3-4%) interest would be a good option for you, and I have to agree that storing so much money in your home is not a good thing, even if it isn't very much some crazy "guys" might want to steal it from you so you better keep it secure.

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  • 2 weeks later...

Have they spoken to their mortgage provider. They may be able to arrange to pay extra off their mortgage each month, which should reduce the amount required to be paid off at the end of the term.

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