Egg Default

[incipience]

The worst part is that they never wrote and told me about it, I called them and asked why they had not responded to my last letter, and the said

 

"Your default was removed, sorry we made a mistake"

 

Thats it.. nothing else, then got a phone call 2 days later asking if I would like to top up my loan to consolidate the credit card so as to benefit from a fixed 8% rate.

 

What a very bizarre journey.

 

It may take years to resolve, but I would warn any company that tries it on with me, that I WILL NEVER GIVE UP, that being said I would like to offer my sincere thanks to EGG, for without your contemptible attitude it would not have encouraged me to go back to University and Study for my Law Degree.

 

Once qualified I will be back on these boards, helping others to fight on.

 

My advice to anyone dealing with companies such as this, is to hang in there and know that "You are not alone"

Edited February 4, 2009 by incipience

[Mistermind]

 

For a patient deserving winner who worked for it

[incipience]

Many Thanks..

[texanbar]

Congratulations

x:)x

[lollipop73]

Well done incipience-nice name btw.

 

 

I too am a fighter, your journey is inspiring.

[Mistermind]

 

"Your default was removed, sorry we made a mistake"

 

 

Before the damage

 

Default warning was not sent out by post to enable lastminute remedy, neither was a secure message received. Egg swore they did send it out, and it is very hard to prove Egg did not as registered post was not obligatory. Numerous others have report the non-receipt of a warning letter which Egg swore they sent out. Considering the £huge and lasting damage caused by a DN registered without warning, the regulators ought to be persuaded to make £4 registered post obligatory for the sending out of Default warnings.

 

After the damage

 

Given that only 2 monthly payments were missed, given that Egg could produce no evidence of having sent out the Default warning, given that after 2 months and for ever after monthly payments were kept up to date, Egg have been vindictive in not undoing the harm.

 

"We made a mistake"

 

now grudgingly admitted by Egg following two and a half years tug-of-war against a victim with moral strength in spades. But too many other victims will have caved in. Pity the admission is not in black and white.

 

They ought to pay compensation for 2.5 years of customer distress and credit rating damage. It will however be hard to sue in court for damages, as barrister fees will be ruinous, and the damage is hard to quantify unless you can prove as Tom Brennan could not, for instance that twice you were refused in writing a house mortgage application thanks to Egg's DN.

 

FOS may be a more promising agency to pursue. At the very least FOS will charge Egg £400 for taking on this case win lose or draw. The strongest support for your claim will be Egg's U-turn, deeds speaking louder than words.

 

It will teach Egg a lesson they cannot get away with such behaviour. Bonne chance!