Help with Welcome charges

[nicben]

Hi guys I am wondering if you could help me, My bf took a loan out with Welcome on 30/04/2003:

 

Amount of credit Provided 1887.37

Annual interest rate 12%

Minimum Duration 60 months

 

12th April Initial Disbursement 1326.15

30th April PPP - All Categories 486.22

30th April Acceptance Fees 75.00

12th June Capitalisation 26.42

 

Looking through the statement in front of me it seems that every time a payment was made, there was also a capitalisation payment which I assume is interest, but I thought that was already included in the loan, I could be mistaken. Anyway, payments were made fine until my bf was struggling with things and missed a few payments, he got back to normal and defaulted again in 2006, they took reduced payments of £20 per month from then on but for every payment made there was this interest payment of between £10 and £25. The interest seemed to have stopped in March 08 but the remaining balance is still £1263.93 We have worked out that with the normal payments made it amounts to £2096.10 which is more than he owed. Surely after 7 years its got to be finished?? He has cancelled the direct debit because he is fed up of paying what he thinks he doesn't owe, he is gonna call them first thing Monday and see what they have to say for themselves, im just asking for some advice really as to whether you think its worth pursuing.

 

Sorry for the long post.

[dx100uk]

never use the phone to them

 

do some reading here and scan up your agreement

remove all pers info first

 

and the statement of account too

 

ruddy fleecers.

 

dx

[nicben]

I may have a problem, my bf has no info other than the statement of account they sent a few weeks ago, which was when we realised how many default charges etc they added to his account.

[LindaBenno]

get va sar sent out to them and a cca request.

[nicben]

ty I will try this. Will keep you updated.

[ozzywizard]

WELCOME FINANCIAL SERVICE

COMPLIANCE

RUDDINGTON FIELD BUSINESS PARK

RUDDINGTON

NOTTINGHAM

NG11 6NZ

 

REMEMBER THE £10 POSTAL ORDER AND SEND RECORDED DELIEVERY

 

Never sign but print signature.

 

 

[your address]

 

 

 

[their address]

 

 

[DATE]

 

 

 

 

 

Data Protection Act 1998

 

 

Subject Access Request

 

 

 

 

Dear Sir/Madam

 

 

 

ACCOUNT NUMBER: xxxxxxxxx (or multiple numbers if more than one account)

 

 

 

Please supply me with copies of all the data which you hold on me in relation to any matter and in any form and for any period of time.

Please note that I require disclosure of any personal data which you hold on me for the entire period of my dealings with you.

The Subject Access is not limited to my transaction history and it is not linited merely to 6 years of historical information.

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my financial business with you.

I require all information on details of all insurance products supplied by welcome financial services. This is to include the statement of means, statement of price, details of all insurance premium tax paid, and underwriting sheets.

If mortage indemnity insurance has been added to the agreement, i require all details on who this premium was paid to, and who underwrites this insurance.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

I enclose the statutory maximum fee of £10. You have 40 days in which to comply. Furthermore, if I discover that you have levied disproportionate penalties or charges which are invalid under the Unfair Terms in Consumer Contracts Regulations against me, then I shall be reclaiming them together with any interest charges which you have levied on them.

As it is your wrongdoing and mishandling of my account which has created the necessity for this Subject Access Request, I shall also be reclaiming the enclosed £10 Data Protection Act subject access request fee.

 

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.

I would be happy to collect the Data from my local branch.

 

 

Yours faithfully,

 

 

[signature]

 

 

[name]

[nicben]

Awesome thx Ozzy gonna get this sent off asap.

[nicben]

 

 

 

Edited June 7, 2010 by nicben
Bigger pictures

[nicben]

These are the statements I received from Welcome, I hope you can understand them and let me know what you think

Edited June 7, 2010 by nicben

[nicben]

Edit

Edited June 7, 2010 by nicben

[dx100uk]

to blurred

turn the files in a pdf using one of the many online site

then post them as an attachment under go advanced button below these msg boxes

 

dx

[pears23]

welcome back Ozzy (pardon the pun!)

[nicben]

Should be better this time.

 

 

 

 

 

 

 

[dx100uk]

well for a start EVERYTHING that has FEE in it

you can hit them with a reclaim

at THEIR interrest rate from the date of its charge to the date of you claim compounded monthly

and then on that figure you get 8% stat as well from the date of the charge to the date of your claim.

 

there are spreadsheets in the stickys or use:

Compound interest calculator

 

we need that agreement to hiot hem with PPI etc etc too

 

dx

[nicben]

Thx for looking it over I will send the Subject Access Request tomorrow and keep you updated

[dx100uk]

are you sending the ppi sar from the stickys of the ppi forum?

if not send that one.

 

dx

[nicben]

ok will do tyvm

[nicben]

Subject Access Request sent, just a waiting game now

[nicben]

Had all the information back already that was requested just wondering if anyone can tell me the next stage please.

 

Thx in advance

[dx100uk]

scan up the agreement.

 

dx

[nicben]

Sorry for the major delay, had big computer problems.

 

 

Edited August 18, 2010 by nicben

[dx100uk]

good well done''

 

can i suggest you pm dj1971

 

dx

[batleyboy]

sorry just out of interest, why can they be hit with a reclaim. Not doubting you but just so i understand.

 

thanks

[dx100uk]

sorry just out of interest, why can they be hit with a reclaim. Not doubting you but just so i understand.

 

thanks

 

lost sorry what do you mean

 

dx

[nicben]

good well done''

 

can i suggest you pm dj1971

 

dx

 

Thanks. Will do.