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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Carter/EGG Claim Form **DISCONTINUED**


vic synex
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Hi vic synex , just adding that many on this site have got BC running back to under the stone he crept out from myself included ,he does not seem to like appearing anywhere near a court ,probably embarressed at the thought of a judge reading the drivel he sends people , good luck ,be strong and you will beat this low life.

sleepingdog

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Thanks for the replies everyone, had a reply from Mr C today, an exact copy of the previous letter, even so far as the same date :eek:

 

How can this man masquerade as a solicitor?

 

GH how do I go about asking for the order you mentioned?

 

TIA

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  • 3 weeks later...

Quick update Guys,

 

Carter sent me a copy of my agreement which I recieved today. However, still no default notice. His letter gives me 14 days to enter a defence. Shall I remind him (again) of his obligations or go to the defence stage?

 

TIA

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Keep reminding him and ask when he expects to be able to comply.

Detail what you asked for, what he sent & what is missing

 

copy to the Court

 

DO NOT submit a defence yet as it will not be complete and Carter STILL hasn't submitted a proper claim.

 

If time runs out submit an application for an 'unless order' i.e. unless he submits the docs then the claim will be struck out

 

The order would also include a line saying that 14 days from him serving the doc you have to submit a fully particularised defence

 

no change from this really

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If you do want to submit a defence then I would base it around the following.

 

1. Admit having an account which would have been regulated by the CCA 1974

2. Admit applying for it

3. Deny that there ever was an agreement compliant with the terms of the Act

4. Deny a compliant DN was served

5. Therefore the claimant has no cause of action in this case and the claim should be struck out.

 

very simple and clearly answering the POC

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If you find my advice helpful - please click on my scales

<<<<<< - they're over there!

Well, it's a funny black star now ...

The small print - any advice I give is freely given on the understanding that I am a layman and am not legally qualified in anyway.

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Hi there, just been reading this thread with interest as I am in exactyly the same boat with Egg/Brian Carter. Don't want to hijack someone else's thread, but I am sure my questions may benefit the OP too.

 

Received a claim form and submitted a defence on the basis that a non compliant CCA was supplied (no T&C's were included and statement of account never received). I have now received an allocation questionnaire which i intend to return (it's due by Monday) but on reading this thread, it appears I should be doing more? Should I be sending SAR to egg and sending a further request to Mr Carter to provide the T&C's and Statement of Account previously missing from my CCA request?

 

Also what happens after I return the Allocation Questionnaire - is it immediately listed for a hearing? Does the AQ get sent out by the COurt automatically and does it necessarily mean that Mr Carter intends to pursue the claim notwithstanding my defence?

 

Sorry for all the questions but again, hopefully the answers will benefit OP too.

 

Thanks

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  • 2 months later...

Hi all, I've been having an ongoing battle with Carter who sent me a claim form at the end of May for a credit card debt with Egg.

 

I have repeatedly asked Carter for information under CPR 31.12 of which he has only partially fulfilled my request, I am still waiting for a copy of my Default Notice which I didn't recieve when Egg terminated the account.

 

Today a judgement has arrived and I was wondering if anyone could enlighten me as to my next course of action?

 

TIA

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I note that this is from the bulk centre at Northampton.

Did you file defence as normally it would be allocated to your local court for a hearing if you did.

It seems strange to get what amounts to a default judgement if a defence was filed.

I had a look at your original post but you dont state if you ever recieved the D N or submitted an embarrased defence if you didnt get it.

Of course I will pay you everything you say I owe with no proof.

Oooh Look....Flying Pigs

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I sent the defence by post as I was having some problems with the computer, I can only assume they didn't receive it.

I still haven't received a copy of the DN from Carter despite several reminders and eventually submitted an embarrassed defence in September.

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Carter wont bother doing anything now that he has judgement.

I would call the Court and ask why there is a default judgement when you filed a defence.

See if they have record of one being recieved.

 

You will have to file for a set aside but I am not too sure of the grounds as yet.

Will just do some digging around for you.....it would have helped if you had proof of posting and delivery.

Not sure if claiming a defence was sent but not recieved will be accepted as grounds without proof.

Of course I will pay you everything you say I owe with no proof.

Oooh Look....Flying Pigs

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