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Money Taken From My Account?!


Superdryguy2k10
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Hi Everyone,

I'm hoping someone can help me...I have just checked my bank online and seen that I have a £630 balance but yet only £0.87p available...I have just telephoned banked and found that all the money have been withdrawn onto a William Hill account??!

How can this of happened and where do I go next?

:confused:

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When You Opened Up The William Hill Account, Did You Set Up A Balance Transfer, Like A Standing Order

 

 

Has Your Money Gone Into Your William Hill Account Number

 

Online Banking Will Tell You If Its A Standing Order

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Thread title ammended-please exercise caution where things cant be substantiated (as yet )

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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If You Did Not Change The Password

 

Phone The Bank And Stop The Payment (now) Fraud

Ask For A Charge Back As The Money Has Not Yet Been Released To William Hill

 

What Virus Checker Do You Have On Your Computer And Spyware Detector

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There was an overall of 10 transactions. I personally deposited £12 myself and have since not used the account as the password was changed. I can see transactions on my account ranging from £10, to £40, to £200....totalling £590, of which only £12 was a transaction by me....!

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There was an overall of 10 transactions. I personally deposited £12 myself and have since not used the account as the password was changed. I can see transactions on my account ranging from £10, to £40, to £200....totalling £590, of which only £12 was a transaction by me....!

 

 

 

 

 

 

 

Ask William Hill to confirm who made the transactions that you claim you did not and then take it from there..

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If You Did Not Change The Password

 

Phone The Bank And Stop The Payment (now) Fraud

Ask For A Charge Back As The Money Has Not Yet Been Released To William Hill

 

What Virus Checker Do You Have On Your Computer And Spyware Detector

 

DO AS SUGESTED AND ANSWER MY QUESTION PLEASE ON VIRUS CHECKER

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I am using Norton 2010 as a virus checker....I've just run a full scan and have found 46 tracking cookies whatever they may have been?!

Surely the payment would have been released by now as its showing on my account as £629.21, but only £0.87 available....

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I have just phoned the bank and they said they cannot cancel the payments as they are pending and were made from a debit card transaction, but I have my debit card....how can this be?

I'm very unhappy as I have rent to pay on Friday and a baby on the way, which I am saving for!! Please help! :mad:

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I have just phoned the bank and they said they cannot cancel the payments as they are pending and were made from a debit card transaction, but I have my debit card....how can this be?

I'm very unhappy as I have rent to pay on Friday and a baby on the way, which I am saving for!! Please help! :mad:

 

Did you mention the BACS guarantee scheme and that a fraud had taken place?

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4 threads merged and duplicate posts removed.

 

Please stick to one thread

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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So if I tell my bank that they HAVE to stop the payments as I am covered by the BACS guarantee then they have to refund it? I just spoke to them a few minutes ago and they said they couldn't as they were pending and also spoke to William Hill, who have said they will not stop the payments.

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