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    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
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Kingston Eden Street Bus Lanes


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This bus lane is very close to my heart, as it were. In fact, there are now quite a few people challenging this contravention at this location, the majority of which are winning. On signage and/or lack of evidence of signage on the day in question. Will post up all case numbers later tonight so you can research the new PATAS register and see for yourself.

 

I would advise at the moment:

 

1. Ask for all photographs. 2. Ask for CEO's notes. 3. Ask to see the video. 4. Ask for the Traffic Management Order with all schedules, amendments and diagrams by pdf.

 

When I say "ask", I mean "require". This will put the matter on hold, at least. Re the video: they need to show the signage in place on the day and quite a few cases do not. Each case is different so I do not always agree with template letters. There is another case being decided today so I will get back re that one, too.

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I called up yesterday to request evidence, they said they will send me still photos. Are you saying I should call them again and request all what u said in the thread above? Also in relation to requesting video evidence do i go to kingston to watch it or do they send it on a cd?

 

and what shall i do once i request the ceo notes and traffic management order?

 

SOrry for all the questions, I wana get all this sorted out this weekend. I will be visiting then asap to see video evidence, is there anything i should look out for in terms of signage etc.. when watching the video.

 

Thanks for your help.

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No more calls: e-mails instead. See these cases for what you should be looking for:

 

2110100606, 2100299918, 2100086214: refused; 211009910A: allowed; 2100116712: allowed; 2110098322, 2110128172, 21100649871: undecided; 2100638489: allowed; 2100129623: allowed; 210009976A: allowed; 210030797A: allowed. Particularly the last one in which they did not provide proper evidence from the river end camera. that case is on this forum a page back under one of my posts.

 

Look for evidence of signage, evidence of you in relation to signs. Take a witness if possible and do not make any comment to them whatsoever. Ask them for a copy. We need to see the Order in case they have amended it! Just in case!

 

When you get notes, PM them if you cannot post here. Re order: just confirm any recent amendment, if any.

 

Three cases are undecided and there is another one today to be decided. So far, in other words, two thirds have been successful.

Edited by HYMN AND MI
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Hi Hymn,

 

they do not provide an email address on either the front or back of the PCN, the only option is to call a number provided on the back of the PCN. I have already requested evidence and they said they will provide still images?

 

I guess i should go and see the video evidence aswell then?

 

once again thanks for your advice and i will hgave a look at those cases tonight

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When you view the video insist on seeing the footage that shows the signage you passed not just the contravention, it should be at both the start and end of the tape. If they refuse or are unable to do so make a note of the persons name showing the tape and use it as part of your appeal.

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Ok I will go and view the footage this weekend with a witness and get back to you, I just received the still images i requested from RBK this morning

 

they have sent me two images from the camera located in st james street, these two images show my car entering the so called bus lane from the west side of eden street (i.e. between the crossroads with Union Street and st james street).

 

I am worried as the still images show the words bus lane painted on the road and the bus lane is clearly painted red, i canot undertsand how i did not even see the signs or realise that it was a bus lane. Would it help if i scanned the images and loaded up on here?

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You appear to be bang to rights as far as the actual contravention is concerned but you should carry on the argument its not enforceable as a bus lane using the LLA 1996.

 

http://www.legislation.gov.uk/ukla/1996/9/pdfs/ukla_19960009_en.pdf

 

PART II

Bus LANES

Interpretation of Part II.

—(1) In this Part of this Act—

"the Act of 1991" means the Road Traffic Act 1991;

"bus lane" has the meaning given in regulation 23 of the Traffic Signs

Regulations 1994 and any regulation amending or revoking and

re-enacting that regulation;

 

http://www.legislation.gov.uk/uksi/2002/3113/regulation/23/made

 

Makes no reference to the signs they use in the definition of a bus lane. They have also shot themselves in the foot by claiming the bus lane ends at Brook Street as the 'end of bus lane' sign is missing at this location, it is in fact 100m down the road after Heals. The mini roundabout cannot be a part of the bus lane so the lane must end where they claim and re start therefore even if there argument about the contra flow being legal is correct the 'end of bus lane' sign being missing invalidates the lane. In addition the cycle logo is missing from the road. Also stick in that by the time you saw the sign the bus lane had already started as it extends some 10m before the sign as shown in their lovely diagram.

Edited by green_and_mean
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Hi Green and Mean,

 

Thanks for the quick response, I noticed that you previously drafted an appeal letter stating its not enforceable as a bus lane using the LLA 1996. Do i have your permission to use this letter and then just add in the extra points you made in your last post as I am restricted for time and dont have the time to start a brand new appeal letter from scratch.

 

Also where does Kingston Council say the bus lane ends in Brook street? I havent been back since so I am not sure if there is an end of bus lane sign there or not, knowing how cunning RKB is I wouldn't be surprised if there is one there.

 

Also sahll i just hit them with all the points in the same letter or should i send the appeal letter stating that the lane is non enforecable and wait to see what they say then based on that hit them with the other points?

 

Sorry for all the questions jus wana get it right.

 

Thanks again.

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Just to add that there is now a Turn Right Arrow painted on the ground and a Turn Right + Arrow road marking about 10 yards south of that, just before the No Left Turn sign (see pic attached)

 

Does this invalidate my argument of not seing the 953 signs until i was already in the bus lane?

 

ThanksTurn right Arrow.jpg

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Hi Green and Mean,

 

Thanks for the quick response, I noticed that you previously drafted an appeal letter stating its not enforceable as a bus lane using the LLA 1996. Do i have your permission to use this letter and then just add in the extra points you made in your last post as I am restricted for time and dont have the time to start a brand new appeal letter from scratch.

 

Also where does Kingston Council say the bus lane ends in Brook street? I havent been back since so I am not sure if there is an end of bus lane sign there or not, knowing how cunning RKB is I wouldn't be surprised if there is one there.

 

Also sahll i just hit them with all the points in the same letter or should i send the appeal letter stating that the lane is non enforecable and wait to see what they say then based on that hit them with the other points?

 

Sorry for all the questions jus wana get it right.

 

Thanks again.

 

 

Yes feel free to use the letter. They state the bus lane ends at the mini roundabout and I think thats what the traffic order says but the sign is just past Heals as there is a even dodgier bit of bus lane from the mini roundabout to opposite McDonalds. The key points are as follows:

 

Its the wrong legislation and/or

The bus lane starts before the sign

The lane is signed to allow cycles but its not on the road as its meant to be by law

The TMO says you can drive in the lane to drop off or unload:

 

Exemptions - Bus Lanes

 

4. (1) The controls specified in article 3(1) do not apply so as to prevent a vehicle being in a bus lane

if and for as long as necessary:-

(a) to enable a person to get on or off the vehicle; or

(b) to enable goods to be loaded on to or unloaded from the vehicle;

if and in so far as the activity is not prohibited by the provisions of any other Order.

 

There is no end of bus lane sign (not actually required in a contra flow but put it in anyway they are not that bright!)

They changed cameras so the evidence is not continous (not that relevant but poor practice anyway)

 

Also don't do anything until the next letter hopefully they will screw up and send the enforcement notice before the end of the period they gave you in the letter.

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Just to add that there is now a Turn Right Arrow painted on the ground and a Turn Right + Arrow road marking about 10 yards south of that, just before the No Left Turn sign (see pic attached)

 

Does this invalidate my argument of not seing the 953 signs until i was already in the bus lane?

 

Thanks[ATTACH=CONFIG]26534[/ATTACH]

 

The arrow on the road is meaningless if it says 'turn right' on the road as well its unlawfully placed as it means ALL vehicular traffic should turn right (including buses and taxis) and if it doesn't its pointless (excuse the pun).

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While I agree with G and M's possible arguments, I do not see any harm in submitting another informal challenge having read their letter.

Just one point re the lack of cycle legend (and, indeed, taxi), it is a matter of ironic record that RBK did actually want 1048.4 placed on the road and it was the DfT who refused and authorised the current 1048, so this will be an uphill argument. However, it is quite correct that the 953 and 953.2 should be placed at the inception of the lane and the legend should start after its current position. So, basically, the authorised legend is contrary to TSRGD and all DfT guidance. Nice one but difficult to convince an adjudicator. One case is over 9 weeks overdue for a decision.

 

If anyone wants the full correspondence re this authorisation, PM me an e-mail address please.

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While I agree with G and M's possible arguments, I do not see any harm in submitting another informal challenge having read their letter.

 

Seems little point unless he intends to pay at some point its just delaying the progression to the next stage and drawing the whole thing out longer than needed.

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Up to the OP, really. The last Enforcement Notice I saw is clearly flawed. But, of course, the price is doubled by this stage. And it would help to have had a decision by now from PATAS!

 

Do not believe a contra flow needs an end of bus lane sign?

 

Another challenge=another opportunity to mess up on part of council. Hence the tactic. They will need to reply, of course.

Edited by HYMN AND MI
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Do not believe a contra flow needs an end of bus lane sign?

 

 

Can't find any indication one is required and if you think about it why would you need one? A normal with flow bus lane needs one so traffic can move back into the left hand lane when the lane ends, in a contra flow the only vehicles to see the 'end of' sign are those permitted to be there so why would they care if the lane ends?

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We have just received one of these darn pcn's for driving in a bus lane in Eden Street last weekend. It doesn't state where in Eden street but I have a feeling, from reading previous posts that it is where you can no longer turn left to go into the m&s multistorey and are supposed to turn right. We hadn't been to Kingston in ages and by the time we realised we couldn't turn left to go to the car park, we had to drive straight on up to the mini roundabout to then turn round, come back and turn right into the turning for the car park. From what I've read, our first course of action should be to ask for evidence of us doing this and say that the sign for the bus lane is in fact after the bus lane has begun? We had no idea we were in a bus lane.

Any advice appreciated for someone who has very little time to be dealing with this but refuses to pay a fine which I believe we shouldn't have received.

Thanks!

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