Jump to content


  • Tweets

  • Posts

    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

BT want to make me scream


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5085 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Yesterday I was put onto incoming calls!!!

 

According to BT I havent paid since February, but according to my bank statement all the DD's have gone through on the 6th of every month as they are supposed to do!!!

 

Now, lets go back to Mayday Bank holiday when I got a phone call to say that I had an outstanding balance, and that would I pay it!!!:roll:

 

After telling them no and explaining to them about the DD's I was told that they had a new system and that the payments had not shown up on there yet.

 

Fast forward to yesterday, and the conversation I had left me wanting to tear my hair out.

 

So as far as BT say Im due them money and according to my bank statements Im not.

 

So they have told me its up to me to pay the balance and reclaim the money from my bank LOL. Surely its up to BT to find out where the moeny went to , not me.

 

Im now signed up to Sky, but Im not sure ifit will be an easy enough move as it would be showing an outstanding BT balance, and BT may not give me my MAC code. As the move to sky Im saving £42 a month compared to BT.

 

So lovely caggers what is my next step.

 

So

Link to post
Share on other sites

Hi, only me:p

 

As long as your bank have confirmed bt have received the dd's then its not your responsibility to pay again whilst they sort out their shi*y system.

 

I used the account online and clicked on contact and used email to type in the end as learnt whatever said over the phone to them is not always actioned. Get the feeling sometimes they tell you what you want to hear over a compliant, so get anything they say backup in email or record the call.

 

Their billing/customer service section has gone down hill. I would contact the leaving section and ask for the mac code, which is valid for 30 days and see what they say. I told them I had stopped direct debit and said would pay anything or take refund when changed over, they didnt argue.

Link to post
Share on other sites

I didnt think it was up to me to prove the DD's were paid.

 

Well I have also stopped the DD as well, I also remember that in March they tried to take another DD 10 days after the 1st one, which my bank called me and asked about it and my bank refused it :confused:

Link to post
Share on other sites

I didnt think it was up to me to prove the DD's were paid.

 

Well I have also stopped the DD as well, I also remember that in March they tried to take another DD 10 days after the 1st one, which my bank called me and asked about it and my bank refused it :confused:

 

I dont know , but they are penalising you so might be worth getting print out from bank or getting maybe bank manager to ring them and tell them what twits they are as they obviously seem to have lost it.

 

If it appears in my account I will let you know:-D Never know the way they are behaving:eek:

Link to post
Share on other sites

Yesterday I was put onto incoming calls!!!

 

According to BT I havent paid since February, but according to my bank statement all the DD's have gone through on the 6th of every month as they are supposed to do!!!

 

Now, lets go back to Mayday Bank holiday when I got a phone call to say that I had an outstanding balance, and that would I pay it!!!:roll:

 

After telling them no and explaining to them about the DD's I was told that they had a new system and that the payments had not shown up on there yet.

 

Fast forward to yesterday, and the conversation I had left me wanting to tear my hair out.

 

So as far as BT say Im due them money and according to my bank statements Im not.

 

So they have told me its up to me to pay the balance and reclaim the money from my bank LOL. Surely its up to BT to find out where the moeny went to , not me.

 

Im now signed up to Sky, but Im not sure ifit will be an easy enough move as it would be showing an outstanding BT balance, and BT may not give me my MAC code. As the move to sky Im saving £42 a month compared to BT.

 

So lovely caggers what is my next step.

 

So

 

Hmm... Did Sky ask for a MAC? BT cannot refuse you one anyway, unfortunatly if you are moving from BT for line rental you will have a period without broadband or phone I believe. Sky will be the best people to advise you of this. (IdaInFife is very knowledgable in this area, maybe drop a PM ;))

 

Re: your already paid bill, 1st BT does NOT record info on your credit file, so no worries there. If they start passing the "debt" about to DCA's I'm sure you know how to handle them, but we're always here to assist!

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

Link to post
Share on other sites

A DD payment must be proved by the remitter. Unless the recipient acknowledges receipt, the onus is with the customer (another reason why DDs work against you). All it takes is a glitch on the consumer number, and BT cannot allocate the funds to your account. This happened to me when a dropped digit meant a nightmare for months.

Link to post
Share on other sites

Even when my bank statement state that they have gone to BT? So I would have to ask my bank for details of the DD.

 

Could I pay the piddly outstanding balance then reclaim later?

Link to post
Share on other sites

Could do and point out to bt you will want compensated for being so messed about when proved they have the money.

 

Bank could confirm they have received them in writing maybe and check the details and then go for bt's throatxx

Link to post
Share on other sites

BT have a LARGE department to track down funds that have been paid but remain unallocated to an account. If you speak to accounts, and tell them your bank confirms you have paid BT. They can out you through to the 'Missing Payments section who will go through the dates you provide for the credit to discover the amount, your bank and what happened to the payment. I've always found them to be quite attentive,

Link to post
Share on other sites

Thanks buzby, I shall endeavour to talk to them in a moment and hopefully put this to rest.

 

On a lighter note though, after doing some research about other providers, Ive had 4 calls today from Talk Talk!!! Each time Ive told them that we are going to Sky and they cant seem to understand it.

 

We've been with talk talk before and I certainly wouldnt go back to them, after their tech guys argued with a mate of ours who is a microsoft certified engineer that it was our pcs that were causing some problems. LOL considering that our mate is brilliant with PC's and if he cant fix it then its time to buy a new one!!!

Link to post
Share on other sites

Apparanlty Ive been told by tesco and bt the retention team will contact me even though I said no. I said I bet I receive that call or letter without problems :rolleyes::D

 

good luck with ringing them, hope you get uk call centre

Link to post
Share on other sites

Well what a day!!!

 

Spend about 50 mins on hold trying to get through to the Missing Payments section, had to give up on the end as our Son isnt very well just now and needs a lot of care.

 

Will try again tomorrow.

Link to post
Share on other sites

I had them try to take cancelled dd out today, naughty naughty, they rang me about midday to ask where their money was. I should have said check with the bank like they leave a customer to do if it money goes missing bt end.

 

They told me today payments section does not liase with customer services. they are just the ones who make the calls.

 

So bt treat customer like poo and we have to do the chasing, nice:mad:

 

Hope you have better luck with tommorow :)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...