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LLOYDS TSB blocked account. HELP, PLEASE


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Hi everybody,

I have current account with Lloyds TSB with DEBIT card only. NO CREDIT Card, NO overdraft facilities. Just account and debit card.

6 days ago my debit card stopped working. I called to the branch and they said i need to get my ID and pop in. When on Monday I came in and asked them whats going on, lady sait to me that the Head Office blocked my account, nothing they can do in a branch as a system doesn't give them permission to do anything. I knew that there is no reason to ask them "why?" , I just only wanted to know when I will get access to MY MONEY and when i can get my money back. So, only answer i got was "Head Office blocked your account, nothing we can do and write a letter to address in Birmingham". It seems they left me somewhere in the middle of nowhere, as I read here if i'm going to write them, it's gona lasts for ages. Could somebody tell me, what can I do in this situation?

P.S.

I have no job, so previously money in to my account were deposited by cash. And last 3 weeks before account clousure I was hardly gambling in online casino. I started from 2k on my account, daily transactions were for about £3000. I was lucky enough during these 3 weeks accumulate total more than £10k in winnings. May be they suspect that I was doing money laundering???

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Hi,

address in Birmingham is for complaints only , but I dont want to complaint, i'm ready to wait for some time, but may be someone had experienced same situation as me? Actually few questions i would like to ask somebody here - for how long LLoyds can freeze account? Can I loose my money in that situation? HOW IT COULD BE, THAT SOME COMPANY (Lloyds TSB Plc - public limited company) CAN TAKE MY MONEY WITHOUT ANY NOTICE ? i'm not in any debt, never had any credit cards in my life, i do not owe money to nobody. HOW IT COULD BE POSSIBLE AND WHY? Can somebody tell me?

Every opinion would be appreciated.

Thanks.

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Unemployed with that sort of money going through i'm not suprised, I had mine done before for an unusual purchase.

You really should try ringing to see what happens. Ring the complaints number see whats going on and what you need do to get it back.

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  • 3 months later...

It has happened to me twice in last two weeks.

 

Bank Branch cant just say that they cant do anything about it, its there job to chase it up with Head office on your behalf. You dont need to write to Head office until and unless you have decided to make an official complaint.

 

If you dont chase it up with Branch then they are not going to do anything about it.

 

I had emailed CEO of Lloyds and also made complaint to Financial Ombudsman. I got two replies back with two different reasonings.Also I know 5 other people in my friend circle whose Lloyds account has been blocked in last one week.

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  • 5 years later...
It has happened to me twice in last two weeks.

 

Bank Branch cant just say that they cant do anything about it, its there job to chase it up with Head office on your behalf. You dont need to write to Head office until and unless you have decided to make an official complaint.

 

If you dont chase it up with Branch then they are not going to do anything about it.

 

I had emailed CEO of Lloyds and also made complaint to Financial Ombudsman. I got two replies back with two different reasonings.Also I know 5 other people in my friend circle whose Lloyds account has been blocked in last one week.

 

my off shore lloyds bank got blocked as well ..no reason given..nobody knows what the issue is ...money laundering ?..I had no transaction to those accounts for years ...in or out ..got some money in maybe few hundred pounds all in all..very strange ..

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