dropped a bo**ock

[davep1270]

hi

i have an advantage gold account with the NW, and i think i made a mistake with my claim.

i read somewhere that you could claim for anything that eats into your balance,

which i did in my first claim to the bank. i have since submited two claims both including "service charges" and have been told too politley "go away".

at first i think i was caught up in the euphoria of getting my money back, so i included every charge on my statements, but i now realise that is not the case, could someone please advise me on what i can claim for. before i start the money claim.

thanks davep

[davep1270]

should i start again minus the "sevice charge"

[gizmo111]

hi

i have an advantage gold account with the NW, and i think i made a mistake with my claim.

i read somewhere that you could claim for anything that eats into your balance,

which i did in my first claim to the bank. i have since submited two claims both including "service charges" and have been told too politley "go away".

at first i think i was caught up in the euphoria of getting my money back, so i included every charge on my statements, but i now realise that is not the case, could someone please advise me on what i can claim for. before i start the money claim.

thanks davep

 

All charges that are not a service charge or legit interest on an overdraft. Any arrangement fees cannot be claimed, either. Re do your spreadsheet but leave out the AG fees. Are you at the LBA stage now on both accounts?

[davep1270]

i've already sent the LBA off to head office, and had a reply telling me where to go, should i submit them again minus the AG fees?

[Michael Browne]

Yes re-send the LBA's with amended schedule of charges. That way you've only dropped 14days and not a bo**ock.

[davep1270]

ok thanks for your help.