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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have been released from the Bear Garden to come ask advise on ESA.


SOD'EM
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Hi Sod'em,

 

Poor you. I cant believe what you have been through over the last 3 years, and if thats not enough in itself, you are now faced with the delights of ATOS and the DWP!

After reading everything it sounds very much like post traumatic stress. I am by no means an expert or a medical professional, but I am a 3rd year psychology student. (that does't make me an expert.) Aswell as your physical symptoms and family history, stress can affect the body in some really physical ways. I know you hate going to the doctor, but maybe when you feel strong enough you could see your GP about PTS. Have you been offered any counselling or Cognitive Behavioural therapy since your attack? Something like that would really help you manage your fear of "hoodies", youths and big groups of people.

 

As for the ATOS assesment on the 24th. Just go with an open mind and the thought that you are likely to fail, and like Kelcou said anything else is a bonus! I am awaiting the results of an assesment, its been 5 weeks now, and Im not holding out any hopes. What coming on this forum has done for me, is show that Im not alone and there is always someone out there to give you some advice and cheer you up.

 

Keep as positive as you can. Best wishes

Squeezyweezy xx :)

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It's possible you left it because you weren't ready to accept what has and is happening to you. My OH doesn't listen half the time anyway, but I don't think he has PTSD yet. :) Mental illness in my opinion is harder for anyone who hasn't studied it or experienced it to understand. Because it can't be x-rayed or measured, that seems to cause problems.

 

Never a truer word said HB. I am campaigning to get people with mental health issues heard. The discrimination still surrounding mental health is just not acceptable in the 21st century, and we need more people to speak out about it. There is no shame in having mental health issues, 1 in 4 people at some point during their lives will experience some kind of mental illness, and if your lucky enough to be the other 3 that dont, chances are you will know of someone who has. Anyway, enough of my campaigner speak. I am following SOD'EMs case closely as I have a feeling I will be in exactly the same situation in a couple of weeks time once I get my results, so will be needing this fantastic forums help and support.

Behind you all the way SOD'EM, stay positive,

Squeezy xxx :grin:

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