Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Halifax PPI - amount to claim?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5034 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

 

Just a quickie - i have received my CCA for a loan i took out with Halifail in 2002, and it shows the PPI that, even at the time, i was pressured into.

 

The question is - how much should i be claiming back? A copy of the agreement is here:

 

z0mbee images - Halifax Loan/CCA 1a

 

The thing i'm not sure about is how much to request back - i'm assuming the charge for insurance + the charge for credit on insurance, but is that it? I keep seeing mention to contractual interest but i'm not sure how that applies.

 

Any advice greatly appreciated :)

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

Minor Bump - anyone able to help with the above? I think i've gotten it right, but i would appreciate someone else's opinion before i send them a letter :)

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

Ok, been doing a little more digging myself - would i be right in thinking i can ask for 8% statutory interest on top of the total? Is this 8% of the total, or is it worked out on each payment as with bank charges?

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

Ah, thanks for that - that's exactly what i wasn't sure about :)

 

Just to be 110% sure, would i claim back 8% on the proportion of each payment that is for the PPI, or the whole lot? I've worked it out thusly:

 

Monthly payment = £46.71

Portion for loan = £37.75

Portion for PPI = £8.96

 

Would the simplest way to work it out be to put the payment schedule into one of the available spreadsheets, and just put £8.96 in as the monthly payment?

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

Its 8% interest on each individual PPI payments from the date of payment up to the present day.

eg,if you paid £20 per month PPI starting 20 months ago.

thats £20 with 8% over 20 months, £20 with 8% over 19 months, £20 with 8% over 18 months etc etc

Its compound interest so not easy to work out best using one of the spread sheets or calculators available.

Hope this helps and good luck.

Link to post
Share on other sites

Ok, now i'm *really* confused!

 

First, i added the charges up on the Complex (bank account) Charges calculator here, and it totalled £642.47, which is £158.63 statutory interest on top of the PPI + Charge for credit.

 

However, i also tried the single premium calculator here, and this one adds up to a whopping £1380.61 - it seems to add the PPI + CFC to the individual payments and 8% interest.

 

I've got to say, i'm stumped. £1380.61 is a ridiculously number - in a good way, of course! - but i would be just as happy to go after them for the lower amount. I just need to know which is right!

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

  • 2 weeks later...

Quick (and promising) update - i sent them a letting asking for the PPI plus interest, and they have replied with what looks like a standard letter. Basically, they are going to 'pay me an amount which will put me back in the position i would have been in had i not taken the insurance.

 

Naturally, this is done without admission of liability ;)

 

Apparently, it has been passed to their 'redress team', who will 'complete the relevant calculation and make the appropriate payments within the next 14 days'. They will also send me a letter with numbers on.

 

Is this pretty much par for the course? Are their sums generally correct?

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

Hi - yes the Halifax just did this for me and refunded all that i calculated - and added the 8% without even asking.. i will say though - you think about it - had you not had the insurance you would have paid off the loan earlier. you have therefore paid additional interest and made more payments than necessary. Why not work out how many years it would have taken had you not had the insurance - and ask for a refund of the difference?

Link to post
Share on other sites

Good news! A cheque came through the door this morning for £662.67 - a full £20.20 more than what i asked for!

 

Thanks for all the advice - the cheque is going in the Moving Fund pot :)

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

Hi,

 

I used the first interest calculator that i linked to in post 8 - i calculated it up to the date of the letter, on the basis that they effectively withheld the money until i was given it back - bear in mind that they continue to owe you the money on mis-sold policy even after the loan is completed, so the interest can continue to accrue.

 

I would point out, however, that i didn't actually mention they 8% on the letter - they added it on of their own accord ;)

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

They will automatically add on the 8% - but beware, this may not be for the correct period - eg mine was calculated from 2006, not 2004. I was offered over £2000 and they cheekily put it straight into my account - but i am contesting both the interest and amount calculated. If you are happy with what they gave you well done though!

 

This calcluator was great

Compound Interest Calculator

Link to post
Share on other sites

  • 3 weeks later...

Hi all,

 

I'm now having them for the PPI on my credit card - however, this one seems a little more complicated.

 

I received all the info in a SAR, as i'm also reclaiming charges, but there isn't anything specific about the PPI, other than some screenshots of my entry for it on their system. However, i can see 'Repayment Protection' payments on my statements, so fairy enough. Oddly, they just stop in 2005 - i don't remember calling them to cancel it.

 

Am i still able to claim? I was definitely mis-sold, as per the loan. Also, can i claim it back inclusive of the APR they charge on the card, or just 8%?

 

Thanks in advance.

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

  • 2 weeks later...

Well, i've had the standard letter back saying that they will 'put me back in the position i would have been in without PPI' malarkey, but one thing has caught my eye.

 

They seem to imply that they will refund the amount back to my account if it still open. My account appears to have been sold to a DCA, so surely it isn't open? Can it be considered open if i am unable to use the services? I note that it is only over the limit because of their charges, and their seemingly deliberate lowering of my credit limit to below the balance.

 

Am i entitled to be paid by cheque? I think I read somewhere that they can offset some of the refund against any arrears, but what about the rest?

fix (vb.):

1. to paper over, obscure, hide from public view;

2. to work around, in a way that produces unintended consequences that are worse than the original problem.

Usage: "Vista fixes many of the shortcomings of Windows XP".

Link to post
Share on other sites

HI -you should request a cheque. They cannot refuse. They are putting you in this position and on a few occasions I have had a refund due to their interest going over the limit. My case is currently with senior management as due to their errors I (and you) have spent longer paying off any amounts due, because of the miselling of the loan. On Credit card it is worse, go to moneysavingexpert and see what he says. I'd ask for the whole debt to be wiped (unless it is less than the amount they are going to pay back to you)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...