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Yes, this is what was threatened back in September. I had to contact them before a certain date or they;d just go ahead and do it. I sent them a letter, special delivery, it was confirmed as received, but they ignored it and literally took money out of my UC which left me £100+ short on rent. Now that I'm working full time again, last thing I need is them to contact my new employer and make a scene... Especially as I'm trying my damndest to contact them and get to the bottom of this.
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By WanTToMoveOn · Posted
Thanks Stu, I certainly will point this out when the Housing Ombudsman call back. 1 thing that confused me when i initially called them was that the Ombudsman person was suggesting that A2 should agree to do the stage 1 complaint process again (and the reason she suggested I call them was to see if they suggest this). Anyway this is all new to me, and i'll update once i've spoken to them Thanks again -
They come under "Budgeting or crisis loan repayment", but I know these were paid off years ago through my JSA. This is why I've asked via phone, email and writing for a written statement of what these so called "Budgeting or crisis loans" are, but I just get silly answers back or they just literally ignore my letter. The recorded-signed for letter I sent was literally ignored despite me having record that it was received by them. Is there an ombudsman or 3rd party watchdog which I can complain to? I think they're taking my passive/calm anture as a weakness and are literally taking the mick.
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You do realise all your pers details are shown in file info/properties? It's why our upload guide states use pdf only Dx
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Remember that your hearing is for set aside, and only for set aside. The judge couldn't give a monkey's whether your defence is legally sound and able to beat the fleecers on every point. That's for the judge for the final hearing much later down the line. The judge will want to know - if you have a serious reason for not defending the first time around, and - if you have a defence. That's all. Oh, and you didn't faff around for months before applying for set aside. Therefore it occurred to me that forcing motorists to queue up in shops to get vouchers to then faff around at machines to input codes, rather than just, er, allowing two hours free parking, could be construed as an unfair term under the Consumer Rights Act "notice is unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations to the detriment of the consumer". To a large extent at this stage it doesn't really matter if I'm right or wrong or clutching at straws, the judge just wants to see an series of bullet point you intend to argue in your defence. If you do include it I now see the Act is 2015. not 2019.
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