Jump to content


  • Tweets

  • Posts

    • Thanks very much Bank. I have topped and tailed my LOC and printed off a copy which I shall post tomorrow by First Class post at my local post office and also obtain a proof of postage. I'll also email them a copy. I've opened a MoneyClaim account, and shall now begin work on my draft Particulars of Claim which I shall post here for your thoughts. And I shan't be using the Moderation service.
    • Yes, it struck me this morning that I'd got it wrong    - no involvement of UKPPO in any previous Tesco thread    - there would have been an entrance sign to a Tesco car park    - CCTV isn't something associated with Tesco car parks. Presumably whoever runs the car park has put CCTV at the electric, and probably BB, areas, done absolutely nothing to stop abuse, and then rubs their hands in glee every time the CCTV catches a motorist out. You can pay £60 and this will go away. Or you can defy UKPPO and rely on their non-respect of POFA, consideration period, etc., should they be daft enough to do court later down the line.  We would support you all the way.
    • thats not the way to do it sorry. sorry so what is your problem? that vanquis paid the £560 or that they are now chasing it? how old is this debt? dx  
    • If you visited Qatar you could be detained at the border, if the debt has been notified.  If you are only in transit and do not seek to cross border into Qatar you might be ok, but you may want to seek formal advice about this.
    • Howdy, I had a short lived credit card with Vanquis that I did not need. I paid it off in full and called them and closed it with the person at the other end. 2 months later they started sending me messages about late payments, I called them and to find out that the card had not been closed in error and 6 weeks after it should have been closed they paid a google debit of £560. I hit the roof and made a formal complaint that took them well over a month to respond to. They agreed they were at fault, refunded all late payments fees and offered me £100 in compensation. However they said the debit amount stood as 'I had benefit from it' and I should get a refund from google. I hit the roof again but they have stuck to their guns. The debit from google is a genuine one but I wanted to dispute it with google so closed the card so they would have to engage with me. But surely that's neither here nor there surely? What is the next step? Ombudsman takes forever doesn't it?  thanks in advance
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Urgent help needed - Black Horse


mother-of-3
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5073 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I am not sure where to post this as I am only new to the forum , and my post covers a few different issues. Just over two years ago my husband and I took out a loan with Black Horse Finance. My husband was self-employed and we wanted to borrow £20,000 to pay arears of PAYE, Tax and VAT to HMRC. Black Horse said we could borrow £20,000 as long as we also borrowed (from them of course!!) enough to clear another loan and credit card which we had at that time. So we ended up borrowing £30,000 + interest of £20,433.60. The loan is secured on our house.

They said we could only have the loan, which was arranged entirely over the phone, if we took out personal protection insurance. We agreed to this. The ppi cost us £5,919.88 + interest of £4,031.72.

My husband was declared bankrupt last year after a long struggle to sustain his construction business. We have not been able to make the repayments on this loan for quite some time. My husband has only recently started work again and for a period of some 8 months I was the only one bringing in a wage.

When I asked for a copy of the ppi plan, as I thought we might be able to claim as husband was unemployed, Black Horse said they did not have it and told me to ring LLoyds who they had purchased the plan from. When I rang LLoyds they told me we couldn't make a claim as husband had been self-employed. They were unable to give me a copy of the plan as they said they had sold the plan to Black Horse and I needed to contact them. Rang Black Horse again and they said no Lloyds would have the plan as they purchased the plan from them. I have been back and forth between these two companies and I still can't get my hands on the plan!

When I asked for a copy of the original loan agreement from Black Horse they sent it to me along with 5 other peoples documents. These documents included loan agreements, bankruptcy details, names addresses etc. (I even received one of their cheques made out to a firm of solicitors). All of this I have kept in a drawer for the last few months and have told noone.

Here is where I need some advice urgently. Today I have received court papers for a hearing in court for the reposession of our house by Black Horse, the hearing is in 10 days time so I need to be moving fast. Should I see a solicitor or have I enough ammunition to approach Black Horse myself.

I would appreciate any help anyone can give me as we are not in a position to repay arrears.

Link to post
Share on other sites

Thread moved to Repossession Forum.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

  • 3 weeks later...

Regarding the PPI this has been mis-sold on a number of counts:

1. It was imposed as a condition of getting the loan

2. It was inappropriate as your husband was self employed - in fact the purpose of the loan was for his own business - and therefore would not cover him in any event.

3. There's probably more but that would be enough any way.

 

How much are the arrears? You would have an excellent chance of having the loan re drawn as if the PPI were never taken out. If the arrears would be cleared by that then you have a good case for adjournment - the amount of arrears are in dispute as there is a complaint for the mis-sold PPI. The key thing is to have evidence that you have actually made a formal complaint, have you done this yet? As far as I am aware you should complaint to the company that sold you the PPI ie Black Horse as it is they who mis-sold the product. As for the rest I am sure that someone will be along shortly to offer you more advice.

 

All the best.

Link to post
Share on other sites

HI Mother of 3

 

How did your hearing go? I've just read your post, and wished I had before.

 

First and foremost, I'd love to help, sounds like you have been pillar to post with blackhorse/lloyds which is understandably annoying.

 

I would suggest that you make an official complaint to them regarding the handling of the PPI request for documentation. They are, I believe, part of the same company, so should handle the request for info promptly and helpfully.

 

You said you received notification of the hearing 10 days before it was due to take place? Can you confirm the specific dates that the claim was issued, you received notification from the court, and the date that blackhorse informed you in writing of the court hearing?

 

I don't know a lot about PPI other than the basic workings, but mis-sold PPI can be reclaimed in full cost, and I believe, but don't quote me, invalidates some loans.

 

If you can get back to me, I hope I can help you in some way with the repossession action.

 

ettubrute

Link to post
Share on other sites

Hi Ettubrute,

We were sent court papers in the post and received them 10 days before the court hearing. Black Horse did not write to tell us of a court hearing but a couple of weeks prior to us receiving the above papers we had a visit from a representative of their solicitors asking for details of who all lived in the house and their ages. So we sort of knew ourselves what was in the pipe line, although Black Horse did not inform us.

I wrote to Black Horse using one of the template letters available on this forum and I also sent an email to Paul Phillips, head of compliance at Black Horse, complaining about the mis-sold PPI.

I consulted my own solicitor on the matter and explained the situation to him. He wasn't much help, just kept asking could we afford to pay the arrears. I explained again to him that I thought we had a case for mis-sold PPI and if so, that should be enough to ask for an adjournment, because the amount of arrears they were seeking to recover included PPI payments. He had no knowledge whatsoever in dealing with mis-sold PPI and at first didn't know what I was talking about. Thanks to the knowledge I have gained from this forum and others I had to educate him and he just sat and asked "how do you know all this"? He really didn't have a clue. He then instructed a barrister to attend on our behalf at the court, as neither I nor my husband could get off work at such short notice. The barrister quoted that there was mis-sold PPI and the judge granted an adjournment until 28th June.

Since the court date we have heard nothing back from Black Horse, but there again there is nothing unusual in that!

What would happen if it went back to court and we still had no reply from Black Horse?

Link to post
Share on other sites

You should have received notification of the hearing from the Court and Black Horses solicitors should also send a notice to the occupier. It might be worth mentioning this to your solicitor, and get him to check your paperwork to make sure the procedure has been followed.

 

It's a difficult one to call to be honest. If they still haven't come back to you about the PPI and your solicitor instructs counsel again, I would imagine there would be another adjournment. But counsel isn't going to be cheap, it will make your legal bill expensive.

 

The questions your solicitor was asking are pertinent ones, and it would be worth having back up instructions for counsel at the hearing, to say for example if in his opinion it doesn't look likely the hearing will be adjourned because of the PPI, to seek an adjournment for you to adhere to an arrangement. A barrister will be more than capable of convincing a judge to adjourn on terms rather than grant a suspended order.

 

I hope that answers your query, sorry if it is a little vague

 

Hi Ettubrute,

We were sent court papers in the post and received them 10 days before the court hearing. Black Horse did not write to tell us of a court hearing but a couple of weeks prior to us receiving the above papers we had a visit from a representative of their solicitors asking for details of who all lived in the house and their ages. So we sort of knew ourselves what was in the pipe line, although Black Horse did not inform us.

I wrote to Black Horse using one of the template letters available on this forum and I also sent an email to Paul Phillips, head of compliance at Black Horse, complaining about the mis-sold PPI.

I consulted my own solicitor on the matter and explained the situation to him. He wasn't much help, just kept asking could we afford to pay the arrears. I explained again to him that I thought we had a case for mis-sold PPI and if so, that should be enough to ask for an adjournment, because the amount of arrears they were seeking to recover included PPI payments. He had no knowledge whatsoever in dealing with mis-sold PPI and at first didn't know what I was talking about. Thanks to the knowledge I have gained from this forum and others I had to educate him and he just sat and asked "how do you know all this"? He really didn't have a clue. He then instructed a barrister to attend on our behalf at the court, as neither I nor my husband could get off work at such short notice. The barrister quoted that there was mis-sold PPI and the judge granted an adjournment until 28th June.

Since the court date we have heard nothing back from Black Horse, but there again there is nothing unusual in that!

What would happen if it went back to court and we still had no reply from Black Horse?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...